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  • 4.0 star rating
    29/10/2012

    My husband and I just happened to be walking in Old Town one afternoon and as we were walking by he thought he would try it out since we were new in town, and fortunately he was able to get in for a haircut without a long wait.  He's been back several times to see Tawny who does a great job cutting his hair, gives him a great neck massage, and happens to have a great personality.  I enjoy going with him due to the fact I get to have free drinks too!  The receptionist has a great personality and this has become his #1 salon.  There is a parking garage 1 block away that charges $5, so parking is never an issue.

  • 1.0 star rating
    23/3/2014

    The fact that I was able to get two same-day appointments on a Saturday, and that the woman on the phone was less-than-welcoming, should've been my first clues that this would not be a positive experience.

    The technicians themselves were polite enough... a little rushed toward the end.

    Which explains why they missed a few spots on my French manicure (gel). I'm not the type to speak up, and the woman at the front desk wouldn't have cared anyway.

    Less than a week after my appointment, my nails are a hot mess. The gel polish is peeling off in some spots, cracking in others. Especially disheartening since I paid $90 for the mani/pedi combo.

  • 2.0 star rating
    4/3/2010
    First to Review

    A couple of years ago, I got my then-boyfriend a massage at "The Gentleman's Quarters" and he liked it.  So when it came time to give ME a gift, he went back and got me a gift certificate for a massage and a pedicure at Windsor of Old Town--the women's part of the same spa.

    I made an appointment for late in the day, getting the massage first, then the pedicure.  The massage was awkward.  It was a warm stone massage, which I generally like, but pressure was oddly applied and it wasn't especially comfortable.  To top it off, the masseuse was sweet, but wouldn't shut up.  If I (or someone else) is paying $100+ for a relaxing experience, I really just want you to be quiet and do your thing while I zone out.  She spent a good bit of the time talking about herself and her faith.  I'm not the most religious person, so it was the sort of conversation where I felt like I was walking on eggshells since I didn't want to shut her down, but I really didn't want to hear about her being born again.

    Afterwards, the pedicure was nice but a little rushed.  I wished that they had told me that I was pushing things to schedule both the massage and pedicure late in the day.  I ended up being the last person in the salon, and it was pretty clear that they wanted me gone.  So on top of my not-quite-enjoyable massage, I felt rushed and unwelcome getting the pedi.  It looked ok, but the woman who did it didn't speak English very well, so we didn't talk much.  And her ride to take her home arrived while I was still in the chair.  I felt terrible.  If you're going to schedule me for anything, don't make me feel like I'm not supposed to be there, midway through the process.  If I had been a walk-in,  I probably would have been more forgiving, but I just didn't think it was appropriate.

    The pedi lasted a while and looked fine, but I walked away feeling harried--the last thing you want after what was supposed to be a really relaxing spa experience.  It is pricey enough that I haven't felt compelled to return since I have had much more soothing experiences elsewhere.

    Comment from Stephen W. of Windsor of Old Town
    Business Owner
    23/10/2012 This therapist has not been with us since your visit 2 years ago.  You were not the only guest to… Read more
  • 1.0 star rating
    29/11/2011

    Beware of sweaty Massage Therapist and the Massage was very rushed I will not be returning... Topped off by a very rude desk person who could have cared less when I told of my experience  ,ruined my whole day.

    Comment from Stephen W. of Windsor of Old Town
    Business Owner
    23/10/2012 That therapist is no longer with us.  I'm extreme sorry for your lack luster experience, as we… Read more
  • 5.0 star rating
    9/7/2012

    This salon cut and colored my hair for 10 years until I moved away and Steve always did a fantastic job.  I also used day spa services always with a great outcome.  They are a small business that wants to keep their customers happy and coming back.  Give them a try!

    Comment from Stephen W. of Windsor of Old Town
    Business Owner
    23/10/2012 Thanks for your kind words.  You are missed!!
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From the business

Specialties

Windsor of Old Town Salon & Spa has been in business for over 31 years and is the leader in great hair design, skin and nail care, as well as massage.

History

Established in 1981.

Owned and operated in the same location by Donna and Stephen Windsor.