Buying new glasses has always involved a certain amount of trauma for me. I know much of that is my fault - or at least the fault of my prescription (long sight and severe astigmatism) - but it is still a pain when you have to go back to a store three of four times for adjustments, after you've spent a fortune on a new pair of glasses.
So I decided a few years ago to give Vision Express a go, particularly as I wanted a new pair of prescription sunglasses, and they had a special offer. It has become my regular optician ever since. First impressions of the store are good - it's spacious, with clean modern decor, and a wide selection of frames. Most of the staff are relatively young (well, in their 20s), and some of them were slightly clumsy and heavy-handed in terms of customer service to start with, in an over-eager sort of way. But once I had had my eye examination, and they got to know me a bit more, we got on fine.
They have a nifty gadget to ensure the alignment of the glasses on your face is correct (essential for my prescription) - and to be fair, it has worked every time. My new sunglasses gave me the best vision I've had in years, and have needed no further adjustment. That's high praise from me.
Their prices are not the cheapest, but they are still reasonably competitive. But to date, it's one of the best opticians I have used.
Vision Express in Churchill Square is really a one-stop-shop for eye care. They have an optician on site, and a one-hour lab to prepare glasses. The shop also supplies various accessories - cleaning supplies, decorative strings or chains and contact lenses.
Several frames are on sale at the moment - from 25% - 75% off several designers. The sale doesn't apply to sunglasses, though they do stock some less expensive brand names, like Pepe, starting at around £45. Other designers include Police, Tom Ford, Rayban and Gucci, with styles costing into the high £200s.
I'll probably return when I've run out of contact lenses, or get bored of my frames.
if you need new glasses or just a check up this is th best place to go, they have a great selection the staff have been trained very well Price's seem to be around average but they really go though it with you properly the first time i went i just browsed no problems second time i want help and i got it, end up buying a very nice pair of glasses nice thing as well get there advantage card its really cheap £20 for 2 years if you break your glasses take them in they fix them free i have had min fixed 3 times with no charge and endless amounts of free cleanings. great shop, very quick, great service