I have been a customer here for over 4 years and have never found a more effective facial or more professional therapists (and I have travelled extensively and visited a number of world-class spas/therapists). And their eyebrow threading is superb. And I have never found better skincare products (I love trying new things, but always go back to Vaishaly's products, as they truly work). They are super busy and since it's a small clinic it's the same person welcoming people and answering the phone (hence why you might get voice mail). Their front desk person is one of the most lovely people I have ever met and always remembers me and my name even if I pop in just for products. Highly recommended.
this update contradicts my initial thought on this beauty parlor. I went last week for an eye brow threading and a facial (Vaishaly Signature facial). and as I made sure to ask the lady taking the booking if this signature facial includes extraction and removal of black heads, I was surprised to found that black heads will be removed by derma-brassion crystals (which for a weird reason the machine wasn't sucking well that day and had to stop and reload the crystals several times during the treatment- which was a annoying taking into consideration that it is taking out of my one hour facial time and can't make me relax and enjoy some me time)
the facial room wasn't equipped as it should be- I didn't find a place to hang my clothes on or place my bag!!
the huge disappointment was the eyebrows shaping- the one done by one of the girls that " Vaishaly has personally trained, whom she works with closely" quoted from the parlor's website
I arrived with well-groomed full eyebrows that needed some grooming and ended up with a zigzag shape- GAPS every where !!! I now have to use a pencil every couple of hours to look OK
I regret going to that place
paying all that money for a service that is absolutely not worth it
I want my good-looking eyebrows back Vaishaly!!!
I like the facials, however service on the front desk is appalling. They never answer the phone & there have been a couple of occasions where they swapped the therapist that I booked to see. If not answering the phone & only calling back a couple of days later is supposed to create that air of exclusivity, Vaishaly has got it completely wrong. Improve your front desk service.
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