The hotel and restaurant staff gave me quite possibly the best service I've ever received. Every day there was something that they went out of their way to do.
It was a treat to have a kitchen and laundry facilities in the room. The rooms are very comfortable, beautiful, spacious..
I will be returning to this hotel.
I have been here twice now.
The first time was part of a guided walk around art galleries in the area. The Town Hall Hotel commissioned emerging artists when it first opened and is filled with beautiful and interesting pieces. We were lucky to be shown around the corridors, some of the rooms and even the penthouse. If you are lucky enough to stay the night here you are given a code for some x-rated digital art - what a lovely idea. The "don't disturb" signs are lovely, too, and available for sale as a souvenir.
The second visit was in search of the hotel bar. I hadn't even realised this hadn't even opened ... my friend and I walked in on the soft launch. We received the most attentive service with the bar man coming to our table personally to advise us on his concoctions. He certainly knowns what he's doing, we both discovered something new and stayed for seconds.
A very civilised night out.
I'd highly recommend this hotel to visitors of London - it's in a hip area the rooms are a great deal for a place this beautiful.
The service was great and the meal we had there was fantastic.
I do remove one star for getting a bit carried away with the super modern design. We all love metal and glass, but a glass view into the room from the toilet is not the best idea for most...
I am a boutique hotel junkie. I find them, memorize everything about them and then count down the days 'til I can cross one off my list.
I was thoroughly unimpressed by London's boutique hotel scene. Many were pompous and stuffy or designed by people with a similar aesthetic to my grandparents. Sweet people of course, just not my scene.
When I found Townhall, it all clicked. The photos showed literally a former townhall or city building with rooms filled with mid century furniture and not one, but two hotel restaurants with a serious chef to back them up.
Maybe my expectations were stretched, but upon checking into my room I felt that someone let all the air out of my balloon.
While the location and "concept" were spot on, I was dismayed to find a room that was perpetually sub Saharan hot, located below ground, next to the gym, pool and storage room for housekeeping, which meant that a door was continuously banging closed at all hours- within 10 feet of my room.
My room was missing a corkscrew and the milk. I bought my own milk down the street. No big deal. I like my coffee black, but my late night cereal addiction couldn't be met without milk. When I called about the corkscew the woman was pretty accussatory. No, lady I didn't check into your hotel to steal the corkscrew an hour after arriving, to then call and ask you to replace it.
I would have appreciated a bit more of a lobby/ communal chill space as well.
One of the things I've come to expect from boutique hotels, is that they know their stuff--- in the neighborhood. I must have asked 3-4 different people at the front desk about various restaurants that I had done my homework on but wanted an insider's opinion. None of them knew anything about any of them. I even had one person pull up the website and read to me from it. I'm trying not to be overly beat up about this point. Pause. Nope, it still bothers me.
Wish I could have tried either of the restaurants there, but my list of places to hit up in the area was already incredibly long and seemingly untouched after days upon days of noshing.
Several of the other reviewers enjoyed the complimentary macaroons. I'm not a die hard macaroon person...I won't comment.
My favorite points about this hotel: the enormous safe in the lobby, the large tub in the bath and the optional pair of goldfish for rent for 20p per night.
This place is the temple of cool. Firstly, it is a GORGEOUS building. Secondly, it has an absolutely killer restaurant (and separate lounge if you can't swing a reservation). Thirdly, the rooms are large (LARGE!! IN LONDON!!), there is a pool in the basement, and a huge selection of design and fashion magazines to take to your huge room and read on the bed while wearing fuzzy robe and slippers.
My husband and I booked a Jr Suite and you can have a chef from Viajante come and COOK FOR YOU IN YOUR ROOM!!! This is the stuff dreams are made of. Town Hall Hotel, you are fabulous - don't change. Please, I'm begging.
Oh and by the way, it is incredibly easy to get to London - the tube station is a two block walk and then you're about 15 minutes by train. And you are in a cool part of town with Shoreditch and other lovely neighborhoods in walking distance. Total win.
To paraphrase some rapping (and take a creative license): this ain't no ho'tel, no motel, no Holiday Inn...
...this hotel is a beaut.
A little off the beaten path (and I say that as a plus), the Town Hall Hotel has been helping people get their ZZZs on since 2010.
In addition to the Viajante restaurant, the Corner Room restaurant, and the sleek bar, the Town Hall has many draws. Here's a partial list, with a lot of exclamation points:
A great selection of magazines!
Amazingly helpful and thoughtful staff (need a cot? Sure! Need an umbrella to fight off the drizzle? Here's one!)
In-room macarons at night (let me re-state: MACARONS!)
Awesome art installations set against the refurbished traditionalism of the building itself!
Close location to Bethnal Green Tube, conveniently on the Central Line!
The rooms are also impressively large by London standards. I stayed in one that had not just a fridge, but a full kitchenette (complete with cupboards stocked with mugs, plates and the ever-important champagne flutes).
Yelp note: a place that is thoughtful enough to leave milk in the fridge because you might want it with your coffee starts off on an excellent foot with me.
This Cambridge college resembling hotel is stunning. It really is fancy and I struggle to see who exactly their target customers are. It's not far from Bethnal Green tube station so I suppose you can get into town quickly, but I'm not sure how many foreign city workers would choose to stay here as opposed to somewhere a little closer to their office.
Still, it is soooo beautiful. And with the Viajante cocktail bar providing delicious drinks and bar snacks, Nuno Mendez' Michelin starred restaurant at the front and the far more affordable Corner Room on the first floor, I think I'd be tempted to stay here if I didn't live around the corner.
With friends staying in one of the apartments I popped in to have a nosey about. It really is swanky in a very modern way. The glass cube bathroom was a bit strange with a white curtain (ON THE OUTSIDE!!!) to protect your privacy, or maybe not. The foldaway doors that transform the dividing wall into fully stocked kitchen was also a clever touch.
The corridors that lead you to your room feel far more traditional in style and reminded me of a Cambridge corridor, even the smell transported me back to my undergraduate days.
I've only seen pictures of the pool and other facilities but they all look pretty impressive. Maybe one day when I leave London and want to return for a night or two, I will think about booking in here.
Where to start... I LOVE IT HERE! So much I got hitched to my lovely man here 2 weeks ago.
Despite living in East London for the past 6 years, I only found out about this hotel through the Tower Hamlets list of registered wedding venues. Completely hooked by the website, I made an appointment to meet the events co-ordinator. I fell in love with the hotel before I walked through the entrance. It's a hidden gem on Cambridge Heath Road. The Viajante cocktail bar is now one of my favourite places to go for a drink and the Corner Room is fab place for chilled out coffee or meal.
After months of emails and meetings (yes I was one of those brides!) we planned to have our civil ceremony in the very impressive Council Chamber. After we moved into the Bethnal Hall for drinks followed by the best Afternoon Tea spread ever! Delicious finger sandwiches, mini baguettes, mini crab rolls, scones with clotted cream and jam, macaroons and brownies. We had cute informal tables and cocktail tables so people could mingle and have a proper chat and not be limited to sitting at the same table. There was an amazing barman keeping everyone well watered and shaking up a great cocktail called Rosie Posie.
As we wanted a Chinese wedding banquet incorporated into our day, we moved on to another venue in the evening (review to follow this one while I'm on a roll!)
The bridal suite was AMAZING! The sunken bath. The lush bathrobes. The comfiest bed! I would like to live in a little wing of the this hotel. I also stayed here the night before the wedding in a 2 bedroom apartment with my bridesmaids. The original features have really been showed at their best along side beautifully picked furniture and modern bits and bobs. The bathrooms are to die for!
What was so brilliant about the Town Hall Hotel, was we could have the wedding we wanted. We weren't restricted by what florist we could use or other suppliers and we didn't have to pick one of the existing wedding packages. Of course being a 1 Michelin star establishment you can only have their catering which is not difficult to go with. Every little detail was taken very seriously and the team what superb! Sylvvia, the events co-ordinator was amazing at dealing with all my enquires and questions. The reservations team we fantastic with my complicated booking for various family members. The concierge were super helpful with all the gubbins that I piled in. Kristin and her team were so brilliant on the day itself everyone complimented them for such a flawless day.
I really feel my review doesn't do the Town Hall Hotel justice. We had the most beautiful day. I can't wait to have another excuse to go back!
We went to the launch for this the other night.
I hate to be down on THH as the idea is brilliant. and the marble entrance hall to the apartments is spectacular AND I cannot wait to sample the delights of Nuno Mendes when we go to eat at Viajante..
BUT (you knew that was coming, eh?) we just couldn't work out who this is for? Though zone 2, it's a strange place for getting into central london and certainly not the most salubrious of areas.
It's pricey too.
I'm guessing the selling point is Viajante and that people will want to travel. But up to £2k a night for the one-bedroom apartment, whilst a fantastic idea for private dining/parties, though a genius idea is steep especially considering it;s NOT catered for by Mendes...
The hotel rooms are nice enough (they should be at £200 a night) and have everything you need, i'd say they were a bit to minimalist and 'manly' for my tastes, but a hotel room is a hotel room not a home after all...
Only time will tell whether it'll fill, or what ideas and offers they'll dream up to get people staying. But here's keeping everything crossed they do, even if it's just for the sake of Viajante!!!
Incredible hotel in East London. Service is top notch, efficient and friendly. It has superb restaurants and bar. They have done a great job decorating this place and restoring the building. Even better, it is very close to one of the hippest parts of town. Room rates are decent for London standards. By far one of the best hotels I've ever stayed.
This place is awesome!! The rooms are super modern. Gorgeous marble bathroom. Ipod station. USA and other country plugs in the wall (so no adapter needed!!). Chocolates in the evening! The list goes on...
What impressed us the most, however, was how nice everyone was at this hotel. They really go above and beyond to make sure your stay is enjoyable, comfortable, and memorable. You certainly get a great bang for your buck. Especially after staying in central London for a couple days for much more $ and less amenities...I felt guilty not paying more here!!
We liked the area because shoreditch was a quick walk or cab ride away. Also this hotel has a michelin starred restaurant attached to it. we unfortunately didnt get a chance to eat there, but the drinks were fantastic. We absolutely loved this hotel and we would stay here again in a heartbeat when back in town!
The building itself, in all its modernized imperial splendour, is the key to this hotel's attraction. However, there is more: The Danish Modern furnishings add a tone of cool and continental to the place. Very friendly and helpful staff. Some rooms are apartment style, including a fairly well equipped kitchen - another plus when you need a break from pricey, rich restaurant food.
The only critique is that the lower ground rooms are noisy and have a low ceiling. They weren't that bad, but should be less pricey than the upper rooms.
Overall ,strongly recommended.
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