30/7/2010

Timpson.

I would not usually review somewhere like this, would not normally review a store of a chain. However, I feel I should after I paid them a visit.

I put in a pair of shoes to get re-healed! No problem, if I returned the next day, all would be well. I did, and found the shop empty. Now, the shop is very small indeed, so there was no chance of me not missing the staff member. After a while looking confused, somebody tapped the window. It was the staff member letting me know he would be in soon after finishing is cigarette!

Not the best customer service I feel. I only wanted my shoes, it would of taken less than a minute for him to come in and pass me my bag of shoes. However, instead I had to stay, staring pointlessly around the shop.

It was a decent price for the shoes getting re-healed but I do hope they will improve their customer service in the future!

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