It's incredibly sad that DollyO has had a bad experience of this Deli. I would strongly urge you to return and try again as I have experienced nothing but the best service from this place. The first time I went in to get some fresh ham, the assistant not only recommended a better ham for my use, but went and got a fresh one to ensure the best quality meat and such good value too! Aside from the mouth-watering display in the window (meringue's look like iced gems for giants!) the hams, antipasti, selection of kinder bueno products you can't find elsewhere, wine etc. and the staff that remember you, always smile no matter how busy and clearly work as a great team, make this place a must visit.
And don't look for Thomson above the door it's known as this as that was the estate agent that was at this adress before the joyous day they opened!
The staff is really rude and unprofessional.
I was denied the chance to speak to the owner or to request the name of the person who served me to file a complaint.
I'm sorry but I do not ever buy you anything more at this place.
I really want to like this place, it always has such an inviting display of cakes and pastries in the window. But two of the three cakes that I have bought from there have been stale. There is just no excuse. Will not be going back. Shame, as if they sorted that out I would be a regular!
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