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    • Qype User vialda…
    • Milton Keynes
    • 42 friends
    • 82 reviews
    5.0 star rating
    15/11/2008

    There are quite a few charity shops in Bletchley, but this is the only one there which is for furniture not clothes, books and bric-a-brac.

    As well as the large furniture items, they do have the odd smaller bits, for example they've a bookcase near the back which is full of books, and there are usually some smaller bits and pieces on the tables and shelves around the place as well.

    It's good if you're looking for a bit of furniture and can't afford to pay much, you know you're saving something from going into landfill, and saving your pocket, and also that the money you do spend is going to a worthwhile local cause.

    • Qype User missan…
    • Milton Keynes
    • 0 friends
    • 13 reviews
    2.0 star rating
    6/2/2011

    I have no problem with the furniture in this store, but make sure when you buy and have their delivery that when they say they will help you up the stairs with it that they realise that needs liasing to their delivery drivers.

    I bought a wardrobe and bedroom furniture from them for a reasonable price and was very happy. It was the manageress who served me and I clearly asked would they help me up the stairs with it as I have no help at home, nothing more than just up stairs to hallway would have been fine and we would move it to room. No problem I was told so paid and went on my way.

    Delivery arrived and men said straight away that they are not to be expected to carry it upstairs and that the shop would have warned me of this. I hadnt even mentioned the stairs yet as presumed the manager would have told them as promised.

    To which I politely said no thats no the case I was promised help up the stairs or wouldnt have ordered as I cant do it myself. To which on of the men got funny and said I am a volunteer not a slave. This shocked me and I asked him to ring the store and the store said they would not have promised help up a flight of stairs, I was gobsmacked and said surely it wont hurt them they looked strong enough in gest and then the woman on the phone said she could here me shouting and that they would only deliver to door.

    Asked what I wanted and I said again politely sorry, I feel you will need to take it all back and I will get a refund. They then tried to deliver the smaller items out of the van which went again in the bedroom but to be fair I could have managed them on my own, but I said I just want a full refund and get a full set from elsewhere.

    They took offence at this and all but lobbled the table in the van and left.

    I went back to the store and just asked for a refund and did ask why tell me you would help when you couldnt do so, I wouldnt have made the purchase other wise and was told who told you this. Described the woman who did turn out to be the manager of the store and despite what she told me she said well we cant do upstairs.

    So I got my furniture from elsewhere and it was new and delivered to the bedroom, I had only tried to give the money to a worthy cause by using them and found despite doing so they treat me with contempt.

    I do hear of others having no problems with them and wonder wether this was because of who the delivery volunteers were on this occassion. You see the one of the men wanted to hellp me it was the other saying we are not slaves. I also realise they are volunteers not slaves and wouldnt have dreamed of asking for anymore than they offered in the shop when I requested help as living on my own.

    So to cut it short, if you buy from them fine, but if you need help up a flight of stairs and they say they will help, get them to write it on your receipt first to stop what happened to me.

    I personally would use the other shop accross the road called age uk, another charity who on another occasssion delivered me a three seater sofa, which again needed help up the stairs, they smiled away and didnt mind at all. Much less stress.

    • Qype User snuffl…
    • Milton Keynes
    • 2 friends
    • 15 reviews
    5.0 star rating
    16/11/2008

    Love this shop! All the furniture I've seen there appears to be really good quality, despite being second hand. I bought a lovely sofa from there which looked like new. Delivery was quick too. I am really pleased with my bargain and it's nice to know the money went to a good cause.

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