My husband and I stopped by The Robert Gillow for a Sunday lunch after touring Lancaster Castle. It was a quiet day and we arrived just as the lunch service was starting. We sat at a high-top table near the bar.
The food was good. We had cider, shared a meat/cheese plate, had lattes and Sticky Toffee Pudding for dessert. We enjoyed it.
However, the food was not my biggest impression. What made the experience so enjoyable was the staff, ambiance and live entertainment.
Our server was very friendly, but even better, the super nice manager stopped by our table to chat and to make sure that everything was good. He was so welcoming that it immediately made me like the pub.
The ambiance is warm and cozy. If we lived nearby, this would be our local place. It felt comfortable.
We listened to a senior citizen Dixieland Jazz band while we ate. They were fantastic and just seemed to be having so much fun performing, that their joy was infectious.
Our lunch at The Robert Gillow made me happy and I walked out with the "warm fuzzies".
My husband had a voucher for his birthday so we booked a table for 16th of August , turned up at 7-30pm to be told they did not have a chef !!! when i booked the table nearly 2 weeks ago i left a contact number in case of any problems , very poor customer service to not be informed they had no chef , surely a phone call was not to much to expect ??? very disappointed at the lack of courtesy !!!!
Nice pub, good range of beers right in the heart of Lancaster. It was my first ever visit to the pub and it wont be my last either!
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