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  • 1.0 star rating
    6/12/2009
    First to Review

    This place, to put it mildly, is a rip-off. We sat down here for an after-dinner coffee and were stunned when the bill arrived. For two mochas and service, the bill came up to just over £9.

    Yes, the prices are posted on the menus which are pinned up outside, but we weren't offered the menu when we went in. Instead, the waitress rattled off the list of hot drinks they offered, and we just figured that the prices ought to be in line with the other cafes in the area, touristy area or no.

    So, after that unpleasant surprise, we decided to check out the prices of other restaurants just around Pompidou Cafe, and found that they charged between £2.50 and £3 for a cappuccino/mocha/etc. instead of the £3.50 to £4 that this place charged.

    The service was friendly - from at least one of the waitresses anyway - with another waitress being rather surly after she walked into me and spilled the hot chocolate she was carrying (though, fortunately, not on me). I apologised to her twice but still got unfriendly looks and had to refrain from pointing out that a) she was behind me, b) she walked into me and c) it's her job to look where she's going particularly seeing as I don't have eyes at the back of my head.

    Yes, Leicester Square is a tourist trap, but none of the places around the square are as bad as this one.

    • Qype User catfre…
    • London
    • 0 friends
    • 2 reviews
    1.0 star rating
    9/1/2011

    AVOID THIS CAFE!

    We went here yesterday as we originally intended to go to the Haagen Dazs Cafe as we found it closed for refurbishment. Rendez-vous was too busy, no where to sit so we found this place. Nobody was in the cafe as we approached and the waitress came outside to greet us and (persuaded) us to come in. And so we did. When we were handed our menu we were stunned at the prices £6.95 for a crepe!

    My mother ordered a Baileys Coffee and she couldn't taste any alcohol, just strong black coffee. So me and my father tried some and we thought the same and so we told the waitress. Later on she came and told us the lady in the bar put Tia Maria in the coffee, not Baileys and she can't do Bailey's coffee because they didn't have any left. We were left shocked by this, How thick can the waitress be? The bill clearly stated that we ordered a Bailey's Coffee, NOT a Tia Maria. If my mother didn't complain they could of just got away with it.

    They ran out of a lot of things: Baileys, ice-cream and fillings.

    I ordered a chocolate waffle. As it clearly states in the menu it is served with warmed nutella and whipped cream. When I got it, it looked very nice but it was not served with nutella on top, instead it tasted like cheapo chocolate spread bought from Costco.

    My father went to the toilets and he said that there isn't even a lock on the door and it is in poor condition.

    When we got the bill it was £31.58, we were shocked! We could have a starter and a main course at a restaurant for that much!

    They wouldn't allow us to use credit cards and so we had to pay in cash. They even got away with short changing us! Only by 10p but my father couldn't be bothered to complain about it.

    Do not go to this cafe! Even Haggen Dazs cafe is cheaper and far more luxurious! This place can practicaly get away with murder, I repeat AVOID.

    • Qype User Kath…
    • London
    • 0 friends
    • 1 review
    1.0 star rating
    15/7/2008

    Really terrible food in what would otherwise be a nicer than average caff. I ordered, admittedly off-menu, a mozzarella and peppers panino on brown bread, and was served mouldy toast with a tiny slice of unidentifiable cheese and a sprinkling of chopped raw pepper. Even the tea tasted vaguely metallic. I do understand that the poor waitress didn't have enough English to understand my order (although I did give her lots of synonyms), but she was too intimidated to ask a colleague or the kitchen for help and food served to me was really appalling by any standards whatsoever. Avoid, avoid, avoid (despite the nice chairs).

    • Qype User mysta…
    • London
    • 5 friends
    • 2 reviews
    1.0 star rating
    21/1/2011

    hi fellow qype users, this is my 1st review and im sorry to say its not at all good. if i had read the review before going to this place i would have had a good birthday waffle. as it happens i didnt. 3 of us went in and ordered 3 waffles and 3 milkshakes. shakes came first and before the 3rd shake was put on the table the waitress spilled some on the floor which she failed to clean up, the milk around the glass my friend had to clean, 15mins later 2 waffles came, 5 mins later we realised they were not coming with the 3rd waffle so we asked how long, she goes what waffle!! so my friend waited another 10mins for an under cooked waffle, we complained about the service, she barely said sorry, dint even offer any discount for the service and still charged the 25% service charge, bill came to £36.40 gave £37 and no option for credit card and didnt even give the 60p change. no wonder they have the same shop 3times on qype :( avoid at all costs

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