My partner and I stayed at The Montague On The Gardens while we were transiting through London for a night, and overall, we felt that it was a very nice example of a quaint and charming London hotel.
The staff at this hotel was very friendly. Even for just a night or two, the bellmen remembered our names and were always accommodating and helpful. The prices here are unfortunately rather standard, the cheapest room starting £199. For whatever reason, they upgraded us to the third highest category, a deluxe king. For downtown London at £199, it was absolutely fantastic. Soaring ceilings added a really nice touch. Contrary to the title of this hotel, we are actually right on the street and not on the garden in the back (which you can't walk on anyway because it's a different property).
At first I thought it would be kind of annoying during the night with people and cars, but this is actually a rather quiet part of London, right opposite Russell Square. The lines and pillows were nice, but the "king bed" is actually two twins mattresses put together.
The location is right across from the British Museum and I felt it was walkable to a lot of different sites. You're well-positioned, and Euston Station is about a 10-15 minute walk.
For a downtown London hotel, The Montague On The Gardens is very nice. I haven't seen the smallest room that they have for £199, but their higher category room was very nice. The rooms were gorgeous and the staff definitely understood customer service than a lot of other British hotels we stayed at. I would definitely recommend this hotel for its uniqueness and the "something different" than just Hilton over and over.
I stayed at the Montague for work event after travelling transatlantically and I could not have been more impressed. The concierge was very helpful and pointed me towards the nearest nail salon (not something I necessarily expect them to know!) and I ever got complimentary cookies from the manager to welcome me to the hotel.
The room was lush with fabric wallpaper, large screen tv, desk and the cutest little reading nook up in a raised area of the room. The hotel faces on to a private garden so it is very quiet. I was able to print out the documents I needed on a complimentary printer in the lobby and there is free wifi throughout the hotel.
I ordered room service as I was exhausted and they were more than happy to let me have anything off the main restaurant menu and not just from the room service menu. Also if breakfast is included in your rate you can have your breakfast in bed for no extra charge!
I enjoyed my stay and hope I will be able to stay again soon. If you are in London for a theatre break it is continently located for most West End Shows and only a 15 minute cab ride from Paddingon station and direct links to Heathrow.
This is not a big mass, market chain but a boutique hotel that takes care to detail and recognizes you for the individual you are.
I made a 3pm reservation on 12/29/2013 for the Alpine Ski Lodge. The area was beautiful and festive and the service by Garcia was great. The ski pass gets you a vodka or creme sampler of 3 festive flavors. I also got the meat food sampler which had a tasty mini burger and mini hotdog with a delicate meringue for desert. My date opted for chocolate fondue which was also pretty good. It was a lovely evening in London with fake snow and kitschy carols to keep us company. I highly recommend a visit to the ski lodge during the holidays!
Great location, and elegant settings. Literally adjacent to the British Museum, and a short walk away from Covent Garden or the West End.
The staff was quite friendly, although the conversations seemed awkward at times. But they were absolutely spot-on at handling requests.
Afternoon tea was fun and tasty, albeit pricey. But you get a lot of pastry for the cost, and the location is very relaxing.
What held this hotel back for us was the room. Although our room was supposed to be a "classical double", a step up from the "classic single", I can't imagine how it could have been smaller. And I've been in some small rooms. There was no place to put our luggage, and the clearance between the bed and walls was so narrow that we could never pass each other and had to navigate like a puzzle game. The furnishings were fine, but it made the overall experience a bit claustrophobic. Maybe we got the single by accident?
I'm a huge fan of Afternoon Tea.
Getting the girls together for an afternoon of sophisticated tea sipping and cake nibbling. What's not to love?
The picture of the conservatory at The Montague looked great on their website, but unfortunately i can't review this as we were put in the restaurant. We could just about hear the piano tinkling in the background but it wasn't the same. They have a nice lounge area too but i think there were just too many of us (6) to fit.
Afternoon tea is £17.50 ish, or £24.50 for a glass of champagne. It consists of: a pot of tea; a selection of finger sandwiches; scones, cream and jam; and pastries. All quite tasty but they weren't very quick to replenish empty tea pots or plates.
Also another niggly thing - the tea wasn't served in china cups! They were those nasty short ceramic mugs that stack. The kind you get in hotels and B & B's across the land. Yuk!
This place is perfectly located if you fancy afternoon tea after a trip to the nearby British Museum, or a shopping spree around Tottenham Court Road.
If you're a wealthy little person then this hotel is for you! Enjoy a non-complimentary breakfast after a wonderful night's sleep on a Flinstones era mattress. All for a steal at $700 a night on a Monday.
Pretty pricey for tea time, but pretty reasonable compared to other places at around 30 pounds a person (~$45 USD)
Great service, friendly waitstaff and beautiful place to sit and enjoy tea time
The rooibos orange & cinnamon green tea was delicious, but otherwise I didn't enjoy the assorted pastries or finger sandwiches too much.
If you want to catch footage of the hotel, I have a video on my blog here:
I've stayed at this hotel off and on for many, many, years. The location is superb and the hotel is very clean and modern but has not had the building's character destroyed. Rooms - most are a bit tight. This time we had a suite which was lovely. Nice modern shower (ceiling rainfall shower) spacious bath and excellent linen service, including robes.
We did not eat in the hotel, save for breakfast which was OK. The bar service was very good but the bar was always crowded - it isn't big enough and the piano player/singer overwhelmed the room.
Concierge was terrific. As were the front-desk people.
BUT - the place drove us nuts this time. Politeness and helpfulness and cheeriness had gone totally amok. We had to run the gauntlet every time we appeared in a public place. Employees from the far side of the lobby would shout greetings and ask how we were; sometimes two or three of them at the same time from different locations. Both doormen would endlessly ask how our day was/is; how we were/are. There simply was no way to deal with this and we began ignoring them.
I would have given them four stars were it not for this intrusive and annoying policy.
Sometimes expressed concern for guests is simply over-the-top and this was one of those times.
Despite everything else being pleasant, we were glad to leave.
Put a sock in it, once in a while!
We booked a junior suite for a four night stay at the end of our trip. On arrival, we were upgraded to a master suite, which had a good sized living room and a separate bedroom with a king sized bed. The room was very comfortable, and the service was excellent. The location is a good one, with a lot to do within an easy walk. Overall, very British, with a lot of character. We will likely stay here again.
I stayed in room 209 called the Duke Suite, which was a great room for an American who is not used to the 'traditional' décor that you typically find in London. Sure, this property is over a hundred years old, though your stay will not suffer in any way because they have updated what needed to be updated to insure that your stay will be comfortable and enjoyable though you are still able to walk outside into Bloomsbury and the rest of the historic London attractions.
Very nice & clean hotel. The staff is top notch. I enjoyed my stay immensely. I will definitely stay here again when traveling for business.
afternoon tea is always nice! but tea at montague was good, not amazing. but definitely easier on your wallet.
service could have been better, surroundings were not as posh as some places ive been. no music playing. scones were memorable though
Old fashioned hotel nicely located on a side street near Russell Square; quiet location, good service but the decor is terribly old. Worth it if you get a good rate. Meeting rooms tend to be in the lower ground floor, which means they all have very little natural light and the ceilings are also very low.
First, I have never stayed here as I live around the corner, however I'm a regular in the lounge bar. Service is first class, the wine list is very good (and if you ask nicely they're not above providing the restaurant's wine list which is populated by a great choice of first class wines). Oh, and they have a terrace and serve cigars (for people that don't like cigars, there is a separate terrace that is non smoking). My favourite secret place!
I loved everything about this unique boutique hotel! The location is lovely, it literally yards from the British History Museum on Montague Street. The street is quiet and set away from the mayhem and buzzing of Oxford Street. It is also a short walk from the trendy Soho area where I went out for a very memorable night with a friend
We loved everything about this hotel. The staff, the food, the location were all excellent. We will definitely stay here on our next trip to London.
It was extremely challenging to find a well-located London hotel that didn't have the usual bad comments written about bad staff as well as to get a place with a triple room. After much research I found the Montague on the Gardens in 2008, returned last month, and it is now our only hotel when we visit London.
Location couldn't be better-across from The British Museum, Russell Square, a few minutes in walking to Covent Garden, excellent tube connections, has fantastic places to eat within walking distance, etc. The rooms are fantastic and well-equipped with a combination of classic and modern.
But the most prominent attribute is the staff with each one obviously well-schooled in what it is to be truly hospitable.
If only other hotels could aspire to have this winning combination of location, excellent rooms and amenities, and staff who truly make guests feel special then they would be as successful as The Montague.
I cannot wait to visit London again and stay at The Montague.
Wonderful hotel,brilliant staff. Terrace,they have alfresco Sunday lunches onthe deck in summer. Wonderful rooms with quirky touches. Great location close to tube station and British Museum. Within walking distance of Covent Garden,great for a special birthday or anniversary
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