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  • 4.0 star rating
    14/7/2014
    1 check-in

    Another Grosvenor Casino! Second one in two days! I came here for a hen do on Saturday night and it did not disappoint.

    The entrance is a bit small compared to the interior, we almost missed it driving down the road! Staff at the reception, as well as the manager catering for us at the restaurant, Ian, were very friendly.

    We had a bit of delay getting food, but this was mostly because the organiser was taken ill a day before the event and the restaurant did not get our food order. We arrived at 7.30 ish for dinner at 8, but did not really start eating until 10pm.

    The food however, was highly commended. Bread came with olive oil/balsamic vinegar and it was nice and warm. Calamari starter was huge!!!! That's a normal 3 portion calamari on one plate for one person. Medium rare rump steak was nicely cooked and decent, although of course you can't compare it to other better cut steaks. I saw my friend ordered a shrimp salad and it was also huge. Most of us could not finish our mains.

    Desserts were gorgeous, I would recommend the apple tart. Unfortunately when the desserts came out none of them had ice cream on it (as per advertised) nor caramel sauce over the salted caramel chocolate tart. They had run out of caramel and so gave us chocolate sauce. We also had to ask them for the custard which was supposed to come with the sticky toffee pudding.

    3 of our party members left early and we asked the waitress to bring out their desserts anyway! They brought out 1, and we had to ask her for the other one (when she claimed before she brought all of them out already!) before she "found" another one in the kitchen. Apparently the third asked for a fruit platter which was then cancelled. I don't know guys, I swear we've been cheated one full dessert!

    The manager Ian was really nice, explained to us what was happening, and also gave us 3 complimentary champagne. We had one left over and I think we left it there, no matter, it was the thought that counts.

    Drinks were not too expensive at the bar, about £4 per cocktail/shot.

    We were also given £5 voucher to use at roulette tables and £5 for the slot machines. We had private tuition for maybe 30 minutes at roulette and black jack. A few people won their meal back, or £5, or lost money, but all in all, it was a good night out.

    Food is super commended here. The chef from Philippines came out to greet us a few times and even served some desserts himself! Awesome!

  • 5.0 star rating
    2/6/2014
    6 check-ins

    These is a great casino with a lot to offer. All the best casino games with a fantastic Poker offering. £10,000 jackpot slot and an amazing restaurant what more would you want our of London Casino. It's a real escape from the hustle and bustle of Queensway.

  • 3.0 star rating
    16/8/2013
    1 check-in First to Review

    Very unexpected this place - Much bigger interior than you would expect with very friendly staff and beginner friendly slot machines (plays start from 5p). You need ID to enter but other than that can just sign up on the night. Not what you would expect from this otherwise very touristy street.

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From the business

Specialties

A west London institution
Our beautiful Bayswater venue, famed for its premium poker offering, superior service and à la carte restaurant, leaves the competition standing. Restaurant open from 7pm - 2am, parking available and there's a dedicated smoking area.
79-81 Queensway, London W2 4QH
Tel: 020 7221 8788

Have fun and please play responsibly.
www.gambleaware.co.uk
Need help? call gamcare free on 0808 802 0133
You need to be 18 or over to join the casino and enter the bar. Valid id is required, either a passport or drivers licence.

History

Established in 1972.

Our favourite west London casino used to be known as The Olympic, before being renamed The Golden Horseshoe. It became part of the Gala Casino family in 1999 and then Rank Grosvenor casinos in 2013

Meet the Manager

Luke D.
Luke D. Manager

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