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  • 4.0 star rating
    8/4/2010

    Do you know where your money is going when you put it into the bank or have you never really thought about it? Most people don't but with the Co-operative Bank you can have say and if you do give-a-monkey's your mind will be at ease. The Co-op does not invest in the arms trade or any other evil businesses, rather, they support things like wind farms and sustainable energy.

    Unlike most other major banks, there isn't one on every corner so if you want to deal face to face with the Cooperative Bank you will have to go all the way into town. This is only slightly annoying. This branch in Leeds is pretty big and offers all the things you would expect - cash points, counter services and someone to chat to if you want to set up an account or the like. I changed to this bank from my old one for ethical reasons and I hope more people start to consider this option too. I wasn't encouraged by the woman on the end of the phone of my last bank though. She asked me my reasons for changing bank and when I said 'ethics' she thought I meant 'ethnics'. Even after I spelled the word out to her she didn't know what I was on about.

  • 2.0 star rating
    13/8/2009
    First to Review

    One of the most frustrating banks I know. It is almost always packed with queues often poking out of the door.

    The staff are friendly enough but when there are 9 or 10 people in the queue and only 1 service window working while 2 or 3 other employees sit quietly at windows which are closed you have to wonder about the management skills of the place. Very poor!

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