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  • 5.0 star rating
    3 check-ins

    2014 YELP 365 CHALLENGE - 233/365

    Absolutely LOVED this hotel! My dad and I stayed here for five nights recently on our trip to London.

    LOCATION: Excellent! Right in the heart of St. James, it's a perfect location right off of Piccadilly Circus. I liked that it wasn't located on a major busy road like Piccadilly, because it was MUCH quieter and literally right around the corner from a busy street. Also, it's literally right next to Fortnum & Mason, London's oldest "grocery" store, which was a pleasant surprise to discover! The Cavendish was also conveniently located between two Tube stations - Green Park and Piccadilly Circus, although my dad and I frequented Green Park as our go-to station. Several sites were also within a mile walking distance, such as everything in the Westminster area (Buckingham Palace, Westminster Abbey, Big Ben/Houses of Parliament, London Eye, etc.), shopping in Mayfair, nightlife and shows in Piccadilly Circus, Harrod's in Knightsbridge, etc. Everything else that was over a mile away was a quick 1 or 2 Tube stops away, which was super convenient!

    CHECK-IN: Super easy. They have several men escorting all of the guests in and out of the building upon arrival and departure. All of them are SUPER helpful and nice! The front desk people were also very nice and well, and gave us no problems. Once we were ready to go up to our room, one of the bellhops/doormen carried our suitcases with us and took us up to our hotel room, and explained all of the amenities in the room. His name was Jack or Jacek? I think. Super nice guy, kudos to him for being super friendly and helpful!

    OUR ROOM: We were in a corner room on the top floor (14th floor, excluding 15th floor penthouse), which may be the reason why our room was on the larger side. I had read many reviews about how hotel rooms are notoriously tiny in London, but I think because our room was on the corner of the building we got lucky and it was a pretty good size. We had a nice little hallway in our room when you first entered with a mirrored double door closet, and then a queen bed, two nightstands, a small table with a chair, and a desk with a TV overhead. Wifi was free and accessible in the room, which was a MAJOR plus. Unfortunately I don't think we had US plugs, but we already had one we brought and we also bought another one at the Boots down the street for less than 5 pounds. Our bathroom was really nice and modern! The sink was a white bowl, and the shower and toilet were also very nice. Loved the modern and classy silver touches!

    THE HOTEL ITSELF: I really liked that this hotel was on the small side and had a boutique-type feel. There were probably 20 rooms per floor, so I'm assuming around 200 rooms, but definitely much smaller than other hotels I've stayed at. The lobby and entryway were moderately sized, but definitely not huge and as grandiose as other hotels I had checked out online. It was never busy,  crowded, or noisy, which was very nice and pleasant.

    SERVICE: Whilst checking out, my dad and I had arranged for a shuttle van to pick us up from the Cavendish and take us to London Heathrow airport. Annoyingly enough, the shuttle service sucked and my dad and I had been waiting for an HOUR because the shuttle was running so late! It was so frustrating. The doorman working at the time was awesome and asked my dad for the number, and called the shuttle service several times to ask about where they were and why they weren't on time, etc. It was super awesome that he checked for us and all we did was sit there in the lobby. Then when the shuttle finally arrived, he loaded all of our bags into the van for us! idk what his name was, but I really appreciated his service!

    PRICE: This hotel wasn't cheap, but totally worth what we spent here. I don't know how much it was for hotel alone, but I know for our round trip flights to and from San Francisco + 5 nights at the Cavendish, it was just around $3,000/person.

    THE VERDICT: Overall, I HIGHLY recommend The Cavendish and would totally stay here again in the future! Excellent location, beautiful spacious room, wonderful service, clean and boutique-like. Can't get any better than that!

  • 4.0 star rating

    Got a deal on travelzoo for this place. It was better than I thought. Clean, nice bathroom. The deal came with a breakfast buffet every morning which was excellent.

    The only thing slightly annoying was you had to enter the wifi password frequently but  the speed was decent. Also it was an additional charge.

    They didn't allow early check in so we're sitting there exhausted after a long flight, in the lobby waiting for 3pm to come around, and then we had to ask them again if our room was waiting, even though we're sitting right there.

  • 5.0 star rating
    Listed in London Calling

    What a gem! I had the pleasure of staying here for my first trip to London and have to say the Cavendish is top notch. Situated on Jermyn street across from Fortnum & Mason's, the area is clean, classy and close to major neighbourhoods and attractions. Note also Jermyn street is home to London's finest tailors so lots of Dapper Male Eye Candy to be seen here too!

    Inside the Cavendish itself was very attractive, outfitted in sleek, simple yet stylish boutique hotel fashion. The majority of the patrons seemed to be couples either on a visit from out of country or locals having a romantic weekend getaway.

    My husband and I stayed in a superior room  which boasts a comfy queen size bed with a tall headboard and small but modern outfitted bathroom with shower/bathtub and a heated towel rack. The beds were very soft with thick duvets and I had no problems falling asleep. Anytime we came back from an outing our room was always spotless and smelled fantastic, in fact the whole hotel smells awesome.

    Everyone from reception, concierge and housekeeping were very helpful and friendly. Another plus is that the hotel has won awards for it's sustainabilty efforts, for example every time we left our room using our keypass it would automatically power down the room. We didn't get to experience the breakfasts as it was easy to grab quick bites from the Tesco market around the corner or the Takeaway from across at Fortnum's.

    I can't say enough how convenient the location is as it is between two tube stations Piccadilly Circus and Green Park and easily within walking distance of so many attractions. There also is so much fantastic shopping close by on Oxford street and Bond street that I was able to frequently drop off shopping parcels back to the room to hide before my husband came back from his museum outings haha.

    My one problem was the nightclub beside Fortnum's had some loud revelers during the weekend so it was a little noisy, that's no fault of the Cavendish though and other than that it was pretty quiet. Overall I really loved my stay at the Cavendish and I would definitely stay here again when visiting London.

  • 5.0 star rating

    Myself and my partner have spent the last 5 valentines here beautiful hotel, great location in London for theatres, friendly staff and great prices

  • 4.0 star rating

    This review is long overdue.  But I was looking through my pics, and I really enjoyed my stay here.  Depending on the accommodations you prefer, this can be pretty pricey.  We stayed in a penthouse suite.  This was my first time to London, so I decided to splurge since this was the first stop on our European trip.

    There were a few things that I felt were questionable in regards to the room. One would think that if you are staying in one of the penthouses, the WiFi would be complimentary, but it wasn't. When I pulled out the sofa bed there were no linens. When I called housekeeping, I was told it was an additional 40 pounds for linens. What? One would believe that if there's a sofa bed included with the room, the linen would be included as well. So I went down to the front desk, explained my situation, and luckily I had e-mailed back and forth with one of the sales reps and I had a name. The manager at the time, Toby I believe, waived the added fee, which I appreciated. When housekeeping came up, they even wanted to make up the sofa, but we declined. We're really laid back, so it was no big deal to do it myself.

    Those issues aside, the place was very quiet since you need to go up a flight of stairs to the penthouse section. I only heard the other guests when they left in the morning. At any time of the day, if you laid down on the bed, you were sucked into slumber. It was that comfortable. The front desk and concierge staff are friendly and very helpful. Checking in and out was easy. We didn't go to the bar or restaurant because there was too much to explore. I loved Caffe Nero about a block away. Much better than Starsucks.

    I would definitely stay at this hotel again.

  • 4.0 star rating

    We stayed at The Cavendish for 2 nights on a weekend trip to London and chose it for its proximity to so many of the sights we wished to visit that were walking distance (Westminster Abbey, Buckingham Palace, Parliament, London Eye, etc).  The location is GREAT.  There are also 2 tube lines within a couple of blocks of the hotel making it easy to get anywhere.  

    Service:  we were allowed to check in at 6am, rather than noon.  The concierge helped us choose a restaurant and made reservations, everyone was quite friendly.

    Room:  small, but not unreasonable.  Well decorated, nice toiletries.  My aching back loved the bed, my bad neck was fine on the pillows.  I could see the sunrise, the Thames and the London Eye from my room on 6.  

    Lounge/Restaurant:  great service, stiff drinks, nice atmosphere.

    You can walk to Picadilly Circus from the hotel, as well as Soho and Chinatown.  No shortage of pubs, restaurants, and shops (custom and chain) within the blocks surrounding the hotel.  Fortnum and Mason is right across the street, too!  

    I'd definitely go back.


  • 5.0 star rating

    I chose this hotel over many others because of its price, location, and relative luxury features.  I was on a week long vacation exploring London.  

    The price was not bad, considering London hotels start at expensive and climb up.  I was lucky enough to get a Superior Class room on the 14th floor, and it had enchanting views of the rooftops of St. James', Green Park, and Buckingham Palace.  The room was what I call "boutique sheik" with ultra comfy beds (two singles). The lavender scented toiletries and in-room tea/coffee tray was also a nice touch.  

    Breakfast was included with my room package, and what a nice breakfast it was.  The Full English/Continental Breakfast Buffet in the 1st floor restaurant was something special to look forward to because of the tasty selection and classic views overlooking Fortnum and Mason and Jermyn Street, very classy.    I liked relaxing in the lounges, outside the restaurant, before setting out.  They were quiet, stylish, and cozy.  

    As for location, this hotel is close to everything.  The neighborhood is safe, very upscale and and historical.  If you want to get a feel of this hotel, I suggest watching Hotel Babylon on Netflix, it is surprisingly similar.

  • 3.0 star rating

    My room was very small but conveniently located to central sights like Buckingham Palace and SOHO was within walking distance.  The hotel is situated across the street from Fortnum & Mason.

    The bed was very comfortable for myself - with a leopard-patterned throw and velvet headboards - but it might be cramped for two people.  I couldn't figure out how to adjust the volume on the tv/alarm so every time it went off in the morning it would scare the bejeebus out of me.  Oh and there was no door for the bathroom.  Odd, that.

    The front desk people could be more pleasant but the bell people were very accommodating and offered their services with a smile.  There were a couple of computers in the lobby, which I used because the dial-up in the room was quite slow.  Their breakfast buffet was mediocre (toast, scrambled eggs, sausage, and beans) but i think it was free with the reservation package I obtained.

    If the price is competitive with others in the area, I might stay here again however I would be interested in staying in another part of London the next time I visit.

  • 5.0 star rating

    Once again, my company's travel agent came through big time for me. While I was in flight to London, my original reservation at another hotel was somehow canceled--how and by whom, I do not know, but the end result was 3 nights at The Cavendish.

    The Lounge: 5 stars--WiFi and good drinks and bar food
    Room: 5 stars--very modern with AC of course
    Concierge; 5 stars--he did not steer me wrong on any recommendation from something quick and cheap to eat to a wine bar that specializes in New Zealand wines.

    Awesome location--stay here!

  • 4.0 star rating

    We only went for afternoon tea in the lounge. The lounge was very comfortable, and I was tempted to take a nap... The pricing was modest as well.

    The teas were typical, but the accompanying scones, finger sandwiches, chocolates, and dessert tarts came out on an exciting display (see photos). As the displays were pretty big, we thought maybe they were meant to be shared, but our server confirmed that each person gets their own. When we couldn't finish (and we're used to American portions mind you), we asked the server to take it to go. The poor chap obliged and took our trays away. He returned with a cardboard box labeled "brown sugar". Inside, we found our leftover goodies wrapped in aluminum foil. haha! So apparently, take away is not the norm for afternoon tea...  :)

    I'm also thankful that they had complimentary wifi, even for afternoon teakers.

  • 4.0 star rating
    Listed in Fancy pants London

    Came here for afternoon tea, the hotel was quite nice and the restaurant area where we had tea was nice and quiet. Between two of us, we shared different types of sandwiches (chutney/ham, egg salad, salmon), 2 giant scones each, and a few tarts and chocolates. We booked it using afternoontea.co.uk so we got a glass of pink champagne each as well.

    We were both very full and the food was pretty good. Don't think I'd go back though, because I want to try other places for afternoon tea !

  • 4.0 star rating

    I like this hotel primarily because of its location. Situated on Jermyn St. at the back entrance of Fortnum & Mason's. I love Jermyn St. since its IMO the best place in the world to buy shirts!
    Everything is convenient from here, except if you have a car then its not a good idea given that parking is extremely expensive.
    The rooms are a bit larger than most London hotels but very small compared to anything else especially US hotels.

  • 5.0 star rating

    Clean, nice hotel in the perfect location.
    Blocks from the Green Garden or Piccadilly Circus Tube stops.
    Walk to Buckingham, Hyde Park, Westminster, or shows in the West End.

  • 4.0 star rating

    i stayed for five nights at the cavendish while on business in london this month, and had an incredibly good experience - it is a high end hotel at a moderate price.

    the hotel is affordable, clean, well run, and located conveniently by picadilly circus -- though a bit removed from the madness of the area on a quiet side street.

    staff were very nice, and the room service was quite good.  it is a no-frills hotel, but will offer the business travel or busy tourist a great place to come back to after running around all day.  my only complaint is the lack of a fitness center, though they will set you up at a nearby gym for a few pounds a day.

    TIP: the hotel offers free wireless internet in the lobby, but charges 40 pence per minute for use of in-room wired internet.  however - if you go to the lobby and ask for your user name and password, and then go back to your room, you'll find you can use the wifi free of charge (at least if you're on a lower floor of the hotel).  this will save a lot of money.

    • Qype User lolo-z…
    • London
    • 0 friends
    • 5 reviews
    5.0 star rating

    Our regular hotel when we come in london and it is modern / stylish without beeing over "done" - tie and jacket not required !!
    Standard high service - great breakfast buffet with a superb view to the morning Jermyn street buzzz.
    Warm modern/Zen styled rooms - with everything you need and that include the iron and board !!! tea and coffee facilities.

    The position of this hotel is another high point - in the heart of london a step out of the noisy big roads.

    Paradise postion for all men's grooming and clothing of Top top quality.
    Ladies will find Fortnum and Masson right across the road !!!

  • 5.0 star rating
    First to Review

    rooms are not large, but very nice, modern, cozy and stylish. if you can find a deal on room rates, you should definitely give it a try while in London. the location is good for shopping, hitting the major tourist sites, or soaking up some good old London history. staff are helpful in a low key way. definitely a fresh experience for those who spend a lot of time in hotels

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