I found the last 2 reviews a bit harsh and felt compelled to write. As a new mum I walk round Roath Park regularly. I have to agree there are lots of cafes that do better coffees and cakes in the Roath Area, but none have the stunning views. If you look up the take towards Caerphilly you could forget you're in a city and believe you're in the lake district. As such the cafe has a lot of visitors unlike the more gourmet cafes in the area. The coffee, cakes and service are at best OK, but there are plenty of high chairs for mums there is good access for disabled or elderly people and pushchairs (unlike in many of the small cafes) and kids love watching the birds on the lake. Don't expect egon Ronay, expect a hot drink, a beautiful view and a quick rest.
The Terra Nova Cafe at Roath Park lake has been refurbished. It has eco-friendly solar glass panels to give a fabulous view of the lake. It's a shame that the service and the fayre on offer there is nowhere near as good. Customer service is seroiusly lacking here - staff were ignorant and impolite. Prices are extortionate compared to other far better quality cafes in the Roath area. The owner/staff appear to have limited knowledge of how to make a decent cup of tea or coffee - a cappucino was requested and a pallid, tasteless milky coffee was provided. Cookies, shortbreads and pastries had been purchased elsewhere and re-packaged and sold at vastly inflated prices. Its such a shame as there are lots of visitors to Roath Park Lake every day - The Terra Nova Cafe needs to improve the quality of the food and drinks provided and its customer service or have to deal with many dis-satisfied customers.
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