very good coffee but little over priced
excellent coffee, excellent cakes and a service-oriented team of people. At window there is a wonderful sight to tower and Thamse.
In summary: excellent coffee shop
Don't be fooled by the nice interior, better stay away.
There is no WiFi and staff are rude. I have gotten used to the idea that words like thanks and please should not be part of any self-respecting barista's vocabulary, especially if they are male, spanish and remotely attractive. But shouldn't they be able to make coffee, amigo?!
It does not matter, most of the people who come here are tourists and unlikely to come again, whether they liked it or not.
Worst Starbucks experience in London so far.
Some of the barista are unfriendly, even rude. One of them cannot even keep in mind what's been ordered and asks for the receipt multiple times in a tone that is beyond impoliteness. If he is unable to handle a crowd, why is he working at a Starbucks at a crowded place like Tower Hill?
The toilets are a disaster. Sanitation fail.
On top, on a day with about 35 degrees they had run out of ice. Okay, no surprise considering the weather, but please - can't they be prepared for this on a summer day?!
The rude barista, mentioned above already, did not even apologize, just saying "no ice, no cold drinks". The younger female saffer however apologized very politely later. She made me an iced latte with their last 3 ice cubes. Thanks to her.
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