If you fancy a change from petsathome this is great,
they are a bit more specialised then petsathome.
They cater for cats, dogs, rabbits, hamsters, ferrets, fish including saltwater. There is really wide food range they must have most of the hills science range and plenty of others. The shop can be a bit messy, dirty and dark but it well worth a visit.
Hamsters, our kids are obsessed with them. It has taken us ages to find a supplier of the little critters that could guarantee they lived the expected duration and weren't vicious little watsits.
Returning from one of our occassional trips to Colchester Zoo last year we came across Seapets, stopped off and purchased ''Tom-Tom a ginger and white hammy that is staring at me now while I type this. He is friendly, likes to be handled and has lived, longer than any other we have had before.
Today, up that part of the county again, we dropped in looking for a fresh cage for him; we discovered under a pile what must be the last of it's variety a multi layered tall rotastack style ensemble. With no price on it, we took it to the counter seeking an idea of how much, £51, was the reply which to me is far too much to be spent on a hammy, but the wife was buying. I was steering her away from it when the guy said, look because it is in a tatty box I'll knock a tenner off, which did it. The wife's delighted, and hammy thinks he is in paradise.
Want a pet? Get it from Seapets; the selection of fish is quite staggering too.
Seapets is near to the Tollgate retail park, with plenty of parking on site. Staff are generally knowledgeable and willing to give unbiased advice on both pet care and products. Although this is not made clear, customers are welcome to bring dogs or other pets for that matter along to try collars or other size-dependant products. Unlike many other pet retailers, Seapets generally care for the welfare of their animals, as they will not sell an enclosure and pets on the same day to the same customer. Although this may seem like an inconvenience, it ensures that animals have suitable living conditions before they are taken home. Therefore, 5 stars.
My experience of this company is that they are typical of those recently identified by Which Magazine as fobbing off customers who have legitimate complaints and misrepresenting The Sale of Goods Act 1979. In my case Seapets attempted to pass what was clearly a manufacturing defect in a 2 month old aquarium back to the manufacturer when, as they are well aware, as the retailer they are legally responsible to arrange a refund. Wish I had seen the other numerous bad reviews for Seapets before buying from them. Was not surprised to discover Trading Standards and Consumer Direct have received previous complaints about Seapets.
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