I really like the cappuccino here. I like the quality of beans and the way they prepare it. I'm happy with the way they steam the milk to create a good microfoam without bubbles or overheating.
I also enjoy the dark chocolate sold in the store. They had looked at me suspiciously when I asked to taste a couple of them (maybe they suspected that I wanted to get free chocolate?). But if you plan on buying some of their chocolate, politely ask to taste a few, which should help your decision.
I did not like my cappuccino but that was mostly my fault. I didn't choose the bean for my cappuccino so I was given the one the Batista fancied. Got some Brazil bean, not round in taste + bitter. That kind of coffee that makes you grow hair on your chest. I'm serious! :) so choose your beans wisely and I am sure you'll be happy.
The serve scones, too!
If your way finds Schober (see my comment) for Coffee, Tea, Hot Chocolate, Friandises... then you can't miss Schwarzenbach... it's just 10 meters down to the main "Gasse" in the hotspot of Zürich's Niederdorf. 100 years old, in the 5th generation managed by Heinrich Schwarzenbach, perfect in it's product range, colonial, exotic, oldfashioned, you can go there to travel in spirit... or acquire some of the goodies... seems to be close to 3'000, I read.
Schwarzenbach offers whatever comes into your mind... difficult to make the point. For people visiting anyway only a glimpse is possible...Besides coffee (aks for a "Hausmischung"), tea, chocolat, you also are able to chose from dried fruits, sweets of any kind (I don't like) (I love cheese), jam, honey, oils, vinegars, spices, rice, pasta & c...
Schober uses Schwarzenbach's products... besides many tourists and local clients also visited regularly by grand chefs of top cuisines. It is most high quality.
Personally I am rather searching for interesting teas , having been a lot in Asia. Try Formosa Jade Oolong Dung Ti or their Green Tea Gyokuro.. fantastico! (well, Gyokuro is the celebration Green Tea, grown in the shade rather than with sun exposure, expensive. I also have the one offered by Globus (powder), about same price, quite difficult to get to the point which one is better...because I drink it irregularly, its used only for special occasions and I do so as well). Contrary to their recommendation to boil at 60°, would rather wait until the water is down to 45°.
Their webpage is also full of informations on products, unfortunaltely only in German: schwarzenbach.ch
Last not least: don't be in a rush if you want to shop there!
Very good cappuccino...get the "grosse" size
The last couple of times I've had the 'pleasure' of visiting Schwarzenbach I have neither had the tastiest of coffees, nor the friendliest of service. What happened to the two very helpful young women working there? It's still a charming-looking little place in which to have coffee, but, heaven forbid, should you need to inquire after anything at the counter (hint: there's NO counter service), then you will contend with feeling like the Invisible Man until you are able to attract the attention of any of the ladies standing behind the counter a mere foot and a half from you. I usually take that sort of thing in stride, but not yesterday. It could have been the fact, too, that there was a No. American couple trying to order in English at the counter next to me as I was trying to pay. They had wanted a 'mocha', but Schwarzenbach had interpreted that as 'Mokka' a style of coffee, and didn't serve that sort of coffee. Neither did they serve mochas, but that wasn't well communicated. It became a sort of 'who's on first?' exchange with the couple simply walking out looking deflated. I felt as if I should have jumped in to help, but, also, didn't want to be a 'buttinsky'. Schwarzenbach is in the well-visited Niederdorf, a haven for foreign visitors. The cafe doesn't hurt for business from both locals and foreigners alike. Perhaps that's why there's less of an effort to make sure cafe-goers get what they want in a polite and efficient fashion. There will always be someone else coming through the door.