Don't make the mistake of ordering on their online system, or by email (Both of which are given as options on their website). I was stranded late at night at the airport because they'd ignored requests by both these methods - made a day earlier. My suggestion to Sam's Cars is don't offer online methods of booking until you're equipped to deal with them.
With your life in your hands and your ears plugged (why do we always get that crazy driver who does nothing but tell you off for the world's failings in minicab etiquette) you clamber into the back of a Sam's cab. Sam's really has become a last resort. Get in any cab from any other firm, discover the driver is off-the-wall and drives like a maniac and we'll all undoubtedly say they should be driving for Sam's. It has been known for us to opt to walk the slow walk of shame home rather than resort to Sam's. And their curse seems to have spread next door to GS but that's a tale for another day. But hold your horses there be one saving grace, one thing that may mean they live to drive us another day.
We were moving,. with all belongings piled up on the street and having been rebuffed by GS (like I said, another story), exhausted we squeezed into a Sam's Cab and waved goodbye to our friend realising a little too late that we'd left the ironing board on the street. But phew, conveniently based across the road from the old flat, Sam's took the board in until we had time to retrieve it. Sam's: I'm not sure we expressed our true gratitude at the time, but thank you, thank you thank you.
Sam's? More like SCAM'S. I used Sam's to move a few things from my old flat to a new flat, and when I booked them minicab, I specifically asked for a MPV "to move a few things." I was quoted at £12. The driver came, loaded the vehicle with my things, then 2 minutes into the journey, he calls the Sam's office, says something in a language I didn't understand to the guy on the phone, then hands the phone over to me. The guy on the other end tells me they charge extra to move freight, rather than people, and I should have know that when booking my "six-passenger vehicle." I told him I didn't book a six-passenger vehicle because I didn't have any passengers to transport, and I was never questioned about exactly what I was moving when I booked the vehicle. At that point, he got very angry and said if I wasn't going to pay, he would instruct the driver to unload my belongings right onto the street. This is an issue beyond bad service--how can a company run like this, sneaking in extra charges AFTER you're loaded into their vehicle, then further harassing and threatening the customer? Beware when you take SCAM'S cars. Or just call Premier--they're so much better--they don't threaten their customers.
Sam's Cars Ltd have over 35 years operating experience providing a reliable and safe transport service at competitive prices to members of the public, private and public companies, hospitals, schools, local authorities and government offices etc. and overseas visitors.
The company, drivers and vehicles are licensed by the Public Carriage Office.
Sam's Cars operates an excellent service 24 hours per day 7 days a week, with extensive coverage, to and from all London airports, railway stations, seaports, bus and underground stations within the M25 and beyond for passengers and small parcel despatch.
Accounts, credit cards, cash and regular customers welcomed. Please click on our On-line booking and contact pages.
Established in 1973.
Established in 1973 till date
Pam has been with the company since the very start, carefully guiding and leading the team to the level of excellency till this day. A person who understand the factor of consistency and hard work, always giving 100% in order to lead by example.
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