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    • Qype User Camill…
    • London
    • 0 friends
    • 1 review
    3.0 star rating
    7/12/2012

    Our family used the Safestore at New Malden, 88 Bushey Road, SW20 0JH
    The Storage provided was clean, convenient and very secure. It was a pleasant change to storage warehouses we had used in the past in various locations in London.
    Staff on site were always friendly and accommodating.
    Before you book and get a quote, be prepared to pay a little more than their initial quote. If you get a quote over the phone be sure to ask if it already includes the VAT, insurance, locks etc etc and protect yourself, ask them to send you confirmation of their quote in writing/email. We got a verbal quote over the phone but when we showed up with a house-full of contents, we ended up paying significantly more than what was verbally quoted to us. We could not back out as our Removers had already deposited all our personal effects into their storage.
    The only real let-down is that it is easy to incur unnecessary costs; check all your invoices  for exact due dates on bills. We incurred frustrating costs as billing can be less than one calendar month; so every invoice will have an earlier due date each and every month. If you trust their Accounting system you can get caught out.
    If the friendly staff advise you verbally that
    "the time to give Notice to terminate/vacate storage can be given AS SOON AS YOU RECEIVE THEIR INVOICES BY EMAIL - please be warned that their automated emails can be sent to you 13 days before the Due Date despite the fact that their Terms and Conditions require 14 days Notice Advanced warning. They can gain a days' storage cost if you are not on your guard.
    It is misleading.

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From the business

Specialties

We are the UK's largest provider of self storage with over 100 centres nationwide, so you can rest assured that there is a Safestore near you.

Each store has available a variety of units for your every need, ready to be moved into today for as long as you require. This ensures that you have the right storage space and only pay for the self storage unit you need.

On top of secure storage, you also benefit from a range of services at Safestore to help ease the process. We offer boxes and packaging to protect your belongings from being damaged and can help arrange transport through our van hire partners or pickup services. You can pay for your storage using Tesco Clubcard Reward Tokens or use DHL Service Points to send items anywhere in the world.

History

Established in 1999.

"If you're going to call upon the services of a storage company, you can do no better than team up with the Safestore - the UK's No.1 choice for self storage with over 100 stores nationwide.

Safestore is the UK's largest and Europe's second largest provider of self storage solutions. Our principal operations are located in the UK, where we have over 100 stores including two Business Centres with a further 25 stores in Europe. Safestore has an impressive track record in managing and developing its assets. With over 43,700 customers and 123 stores, Safestore has a strong understanding of the evolving needs of its customers and a robust operational platform from which to continue to deliver sustained growth.
Our strength

Our strength lies in our ability to combine a deep understanding of a rapidly expanding growth market with the commercial and operational skills to provide flexible self-storage solutions for an expanding UK and European customer base.