I highly recommend staying here if you visit London. We stayed here in June of 2013. It was so perfectly British. The location is perfect for walking to Buckingham Palace and other surrounding tourist attractions! The English breakfast was delicious and the customer service was impeccable. Be sure to have tea in the Palm court if you have time.
I had to try afternoon tea @ the Palm court (Ritz) during my trip to London. Ordered the champagne afternoon tea for £59 per person, including a glass of champagne. I wasn't impressed with the champagne, feels rather diluted.
I opted for the Ritz Royal English tea (the waiter said this tea was exclusively served at the Ritz. The tea itself was just OK, nothing spectacular.
I was surprised to have to pour my own tea. The waiter just brought the hot fresh tea pots to the table and just left them. At most tea places, the waiter would pour your tea for you, which is part of the overall experience.
There were 3 trays served on the table - a tray for scones, sandwiches, and assorted pastries
1. Scones (plain or raisin)
The scones were amazing - soft, buttery, delicious and melts in your mouth.
There were 6 finger sandwiches to pick from
- Ham & Mustard
- Cheddar cheese
- Cucumber & Dill - not a fan of this
- Chicken breast & horseradish
- Scottish Smoked salmon
- Egg mayonnaise
I wasn't impressed with the sandwiches - they were decent, but nothing to rave about.
Macaroons, chocolate cake. Nothing spectacular about the desserts
I saw some waiters carrying refill carts but for some reasons, our table was never asked if we would like anything refilled.
I also felt rushed towards the end of the meal, as the waiters constantly reminded us that they had to prepare for the next seating. At other tea places I've been to, there is usually no time limit, and you can relax, take your time and enjoy your afternoon tea.
For the price we're paying for afternoon tea, I was expecting a better experience. The sandwiches and desserts were mediocre. The tea wasn't anything spectacular, and the service was mediocre.
I knew coming to the Ritz Hotel that it would be more fancy than even the 5 star hotels I have visited in the US. For instance you cannot go to the tea or dinner unless you are in a full on suit. Even for breakfast you must wear pants in the restaurant. Our room was very spacious suite (I forget exactly which one but it had a separate master bedroom) and the decor made you feel like you were royalty ha. For a hotel bathroom in Europe ours was quite large and felt like a bathroom at a 5 star resort back home. All of the staff greeted us each time we walked by which made us feel like they truly cared about our business. Even though the hotel was luxurious it was a bit too fancy for my taste and I would probably try something like Mandarin Oriental if given the opportunity next visit.
If you want to be completely pampered I recommend making a reservation for high tea. Formal dress required. The pasteries, scones & finger sandwiches were decadent. The tea divine. The service was beyond amazing. To relax with a good friend and be treated to an amazing afternoon is beyond priceless. I will never forget this afternoon and all other tea times will have to live up to a high standard.
So this review is about the hotel and not about the afternoon tea.
With its neoclassical style and its great service staying at the Ritz really felt like staying at a palace.
I did stay there for three days and had a lovely junior suite. The suite was not the biggest of its kind but excellent none the less.
Breakfast at the Ritz Restaurant was delicious and no wish whatsoever did remain unfulfilled. If I would start to think about the delicious pancakes with vanilla butter... oh my... but no, I should continue to share my delight about the Ritz with you. ;)
I did not have much time to plan the trip to London in advance and was very pleased with the concierge service.
Great recommendations and reservations for restaurants, best seats at a popular musical for the following night, tickets for a sold out exhibition at the preferred time slot... it was just so nice how they made everything possible on such short notice.
I am still thankful for that.
Since this was my first stay at the Ritz I can say that you don't need to be a regular guest to enjoy the superb Ritz service.
Had afternoon tea here last week, £45 each. For that price I was expecting a luxury feed but it was quite disappointing. Don't get me wrong - it was nice enough but I've had better at other places. The cakes were a bit stingy as apart from a small chocolate cake each (which was too rich for us to finish) you only get one of each sweet item. So we had to share a macaron and mille-feuille and when they brought the cake trolley around you have to chose between two cakes as they don't give you a slice each.
The tea I chose, Russian Caravan, was very good as were the scones, jam and clotted cream. Sandwiches were average.
Another thing that was disappointing is the Palm Parlour isn't a separate room, it's just a big alcove off the main reception area. Ladies room was ridiculously elaborate which I loved.
I wouldn't got back to the Ritz for afternoon tea nor would I recommend it. They don't even let you take leftovers home which many other high-end hotels do, Claridges for one. It certainly doesn't feel as special as you would expect it to.
Our visit to the Ritz Hotel had the air of an important occasion. There is a strict dress code, but I knew of this well in advance and I was not bothered by it. They let you know in the booking confirmation. It feels special when you see all of the formal dress and you are seated in the historical Ritz Hotel dining room. The fittings and decorations were opulent and the atmosphere matched this. It was even enhanced when there was a live pianist as an accompaniment later in the evening.
We came here for dinner with an Amazon local voucher. It was a three course dinner with a glass of champagne each. There were two or three options for each course.
Entrees: We had goose liver in brioche (with apple and sauternes) and english asparagas (with duck egg and morels). It is easy to overcook asparagas, but it was nicely cooked here and I enjoyed it as my entree. My wife was pleased with goose live pate which went well with the sauternes jelly.
Mains: We both had the chicken with truffle and lovage. We both felt that this was small, but each of the components tasted good. We had a vintage bottle of bordeaux red wine which was good to savour. I really enjoyed the oak smell and we took our time drinking it.
Desserts: We both had the vanilla yoghurt panna cotta with lime and vanilla sorbet. This was partly by process of elimination, as we both don't like raisins (which featured in the other dessert option). Having said that, I really liked the dessert even though it seemed quite big. The sorbet cut through the panna cotta and I enjoyed the fresh raspberries.
The food exceeded our expectations: it was close to Michelin star standards in flavours and the presentation was very nice. The amuse-bouches and the petits fours were also well done.
Afternoon Tea @ The Palm Court - £58 each and very generous servings. If you like light, fluffy warm scones, then these were perfect as was the homemade strawberry jam and clotted cream. The selection of cakes (two chocolate mousse cake slices, mille feuille and a pink mousse which housed sponge cake inside) were divine - perfectly balanced sweetness, lovely creamy texture. The sandwiches were nice and the usual suspects - cucumber, salmon, ham, chicken, egg salad - but had two servings of each. A trolley with lemon drizzle cake and toffee date cake were a bonus. The only things disappointing were the tea itself - really nothing special other than the teapot and cup they were served in. And the service - I had to ask multiple times to have my pot refilled with water, couldn't get their attention to pay or ask for assistance because they were too busy rushing around getting the tables ready for the next sitting. It made me feel rushed and unwelcome.
Afternoon tea... it's an English institution - and in what better setting than The Ritz?
The Christmas Decor was perfect and the service was impeccable. Unless you expect your sandwiches to be wrapped in a 18 karat gold wrapper, the food was also perfect.
They serve the scones when you're nearly finished with your sandwiches (so as to be kept at the correct temperature, Madam) with yummy jam and clotted cream. Not that we needed them, but seconds were also on hand.
You must be mindful of two other things:
1. There is a time limit to Tea. Don't expect that you can hang there all afternoon - they have sittings every 2 hours.
2. Expect to dress nicely - no jeans or trainers (sneakers). Gents, you must have a jacket and tie (although I did see a bunch of ties at the cloakroom - in case you forget).
Value for money? Well, if you were in any other hotel in London, I'd say no. But... when you add the ambiance, the service and the name, they seem to be able to charge what they want and still have a 3-month waiting list.
4.5 stars. Beautiful hotel with exceptional service! However I knocked down half a star because their plumbing wasn't working properly. After a long day sightseeing in London, a girl has got to unwind with a hot shower!!!! Overall still a wonderful experience! I love the free Wi-fi too!!!!
To be fair, this is just my rating for their service, up to the lobby point. The hotel porter snorted at me when he saw me coming in with jeans and backpack, "Sorry no jeans allowed". Oh but I only wanted to make a reservation for the famous afternoon tea in the Palm's court. "Then go to the reception!" He snorted at me again, and pointed to another direction to get rid of me. I wasn't even intending to go in at all. May be they should put an explicit big signage outside "No jeans or trainer shoes allowed".
During my short 10 min stay while waiting for the reception staff to book the afternoon tea appointment for me, at least 4 people were turned away because of the inappropriate outfit.
Makes me wonder if you'll be refused when your outfit doesn't look like it's more than £200. Ah.. welcome to the Ritz.
Think this will be my most shameful moment of yelping.
Returning to visit my home city and becoming a tourist whilst there and finally doing the one thing that never ever appealed to me which was going for tea at the Ritz.
Actually in my defence it was not my idea or myself who planned it but a surprise and kind of an inside joke amongst friends who know how much i dislike pompousness and the Ritz is full of pomp.
The welcoming and service are as I expected, only in London in such a place would the staff put on more air than the queen herself.
My only favourite thing about this place apart from the crappy sandwiches is the splendid interior which reminds me that the only thing I like about London is the history and flamboyant architecture.
I would love to come here wearing a tux and a top hat but I had to settle with a shirt and tie, which by the way is mandatory if your a guy.
Honestly though for 40 quid there are much more better things to do in London, one of those being the next thing I will review.
Second time there in recent weeks, so perhaps time for a quick review. First time was for drinks, and more recently for afternoon tea...
Drinks, or more importantly cocktails, are maybe a little on the high side in terms of price, but in similar fashion to Annabel's or St James' Hotel, such drinks are definitely on the high side in terms of alcohol content - so a fair deal all around.
Afternoon tea is fantastic; my comments would broadly follow all the other reviews. The only addition I would make is that you should not have eaten for a while before you arrive at the Ritz festive board, as you will get very, very full!!!
This review is for the afternoon tea only.
We booked our afternoon tea reservation 1.5 months in advance and they only had one time slot available. The Ritz also has a 48 hour cancellation policy and requires your credit card in order to secure your booking. Additionally, the dress code is most strict: gentleman must be in a tie and coat. With all this fuss, one would expect afternoon tea at the Ritz to be the quintessential British experience. Unfortunately, it was terribly disappointing.
I absolutely fell in love with afternoon tea in 2004 and have had the chance to try it in many parts of the world, Hong Kong, Canada, New Zealand, Australia, in addition to many different places all over the U.S. and afternoon tea at the Ritz may have been one of my worst experiences ever. First, it comes with a hefty price tag of 42 pounds or $68/per person. For that price you would expect outstanding food, stellar service, and amazing decor.
Food: the quality of the food was sub par. The sandwiches tasted like something I could make at home, nothing fancy, lots of white bread. No variety. It was fine that the sandwiches were all you can eat but I would have preferred more thought into the menu and the selection and better ingredients. The scones were laughable, dry and disgusting. The desserts were okay but we found it rude that they wouldn't let us box them up unless we were staying at the hotel.
Service: With the exception of one young dark haired waiter, the service left more to be desired. One of the waiters who took our picture snapped it in one second and was like "lovely". When we looked at it our eyes were closed. Not lovely obviously. The whole thing was orchestrated and not relaxing. Since they had so many bookings, they practically kicked us out asking us to pay our bill "but no rush of course".
Ambiance: The room was nice but no lovelier than any other atrium really.
I would definitely not recommend the tea service here. I wish we went to the Langham instead.
For Ritz Management who may be reading this, I would recommend you advise your wait staff to be more genuinely friendly and not to rush your guests out. Everything felt phony and orchestrated. This was one of our low lights of our trip for sure. My friend already warned me before going that the experience left more to be desired and I would have to say she was absolutely right.
I was debating whether to give two or three stars (because if we're abiding by the rating system strictly, I ::have:: had better tea experiences with better food and a less stuffy atmosphere in my humble opinion) buuuuut I realized that what you define as a great high tea experience depends on what you want. So here we go...
Atmosphere: Very conservative, old fashioned, upper class environment. BEAUTIFUL hotel. Beautiful service. The ceiling is beautiful, and the tea area is small and intimate enough for conversation. Conversely, it can come off as stuffy and pretentious. The crowd is very polished and refined, so don't come in here looking like a tourist. They will lay your napkin on your lap if you don't do it yourself within the first minute of sitting down, and they fully expect you to check all bags, jackets, and umbrellas before entering. The powder room is unabashedly pink and ornate. Fresh towels to dry your hands and a lovely couch for you to rest if you feel so inclined.
Price: 42 quid for afternoon tea. 50+ quid (if i remember) for afternoon tea with an extra glass of champagne (just one). Each glass of champagne is 19 pounds. It's the Ritz brand champagne-- delicious, but pricey!
Food: I've had better food to be honest. It's up to par with all that you expect in an afternoon tea service. A wide variety of miniature sandwiches are offered-- salmon, cucumber, cheese, tuna, egg, etc. The sandwiches are replenished regularly. The scones came later than everything else. Delicious, but again, nothing particularly outstanding about the little scones. I didn't see clotted cream on the table-- it was just softened butter and jam. Boo. What is this?! I like my clotted cream! The pastries were again delicious but ordinary. Mini chocolate cake, Neapolitans, macaroons, and raspberry tarts. I thought there would be enough of each for everyone but you have to ask for refills. They only bring enough for everyone to have one of something. They also brought out a cart with a strawberry almond cake and a carrot cake. Both were the favorites of the night.
Tea: Amazing! Of course! I went with the safe choice of Earl Grey and loved it. I had a bit of the Moroccan mint and enjoyed it as well. Huge tea pots and beautiful china.
Overall: If you can afford it, tea at the Ritz is worth a try (remember to book in advance!). It's everything you imagine in a very classy British tea experience. Otherwise, if you're just looking for a lovely high tea experience but don't need the pomp and circumstance, there are a number of better options in town that won't cost you an arm and a leg, ranging from a very casual afternoon tea offering at a local cafe to the Orangery in Kensington Palace that overlooks the gardens on a very lovely day or the Orchard in Granchester after punting down the river cam...
The Ritz overs a number of reservation time slots, including the recently added 7:30pm time slot. If you are coming for the evening session, you can treat this like dinner (as I did!).
Having afternoon Tea at Ritz Hotel for sure is something one has to experience as it set the standard of how "Afternoon Tea" suppose to be.
Gentlemen, please make sure you dress properly. A tie is necessary.. in the heat of the summer when we were there, my friend can get away with no jacket..(who is going to wear a jacket when it is 30C+?) but tie.. he ended up have to borrow one from the Maitre d'.
Ladies, I think we are in luck. At least smart casual in dressy pants with a dressy top will get us in almost everywhere!
I feel like an adult slipping tea on all these nice china wares and the silverwares are all polished to it best shininess. I love to be addressed as "My Lady" or "Madam" by well dressed waiters with British accent.
We have our reservations for 3:30 pm and able to slip our tea and enjoy the experience in leisure and we are having that as our pre show meal and we are so stuffed with all the food.
For GBP39, it is really not something I will be coming back for anytime soon... but it was nice to try it at least once!
I think everyone should try their afternoon tea - at least once. ;)
I went there with a friend of mine - for surprise b-day celebration. Made a reservation and mentioned them in advance.
We got all the goodies - in fact, simple sandwiches could be so tasty! Of course, the service was excellent and consistent. They know how to serve tea for sure.
Then, all the sudden, the pianist started to play the b-day song and our server brought a nice little cake and flower. She was speechless. The manager came to greet us.
It was all done in a very sophisticated way.
Make sure to dress up when you go, or they'll smack you. (kidding, but they might.)
Afternoon tea was unforgettable.
Just remember... there is no MEAL, and the sandwiches are all you're going to get.
I went for Afternoon Tea which luckily I was able to get a table for only 3 days in advance. I understand this is almost never the case.
It was a nice experience although honestly I expected a bit more of it. I don't mean to be rude or anything but I think the 'event' has gotten a bit too touristy despite asking people not to wear jeans and flip flops. And also I think the Palm Court deserves a bit of a makeover. Or maybe the hotel itself isn't just as 'luxurious' as I had imagined it.
One thing that I was surprised about was we were never running low on sandwiches. The waiters generously asked if we wanted anything more - I didn't think that would be the case at the Ritz but I guess considering the price you pay for it (39 pounds for 'regular' tea per person - no champagne) it's well deserved.
The waiters are very friendly and you can see that they are well trained (our Italian waiter literally recited down the different sandwiches) and for special birthday people they bring out a mini-sized cake. When I went, there was a lady who had gone to the washroom exactly at the time when the waiters sang 'Happy Birthday' but they sang again just for her when she came back (I found this very charming somehow...).
I only gave three stars because I didn't really think the pastries were that special. Okay I may be biased since I live in Paris... but I've had better pastry in London! And also I agree with Haley B. that the sandwiches aren't so great.
So everything in a nutshell: I honestly think you can get better food at a less conceited and touristy environment at other London luxury hotels (where it even costs less sometimes).
High Tea at the Ritz. Perfect for international visitors, or impressing that special somebody. I've been a couple of times and well... when you combine history, a beautiful room, impeccable service, silver spoons and tea cups and live music (piano or harp) you are sure to have a great time.
One would think that high tea isn't that filling - but it's actually extremely filling and if you eat your sandwiches all up... they refill them! (Tip for the hungry guys).
My favourite sandwiches are the chicken and mayo and the ham and cheese but it's the whole atmosphere that is what makes this place one of the best and a must-see in London.
NB: Dress Code Applies - All men need to wear a suit and tie.
Tea at the Ritz has ruined me for any other tea that I might ever have!
I booked a table for noon tea for my mother and I for Mother's Day when she was visiting me from the States. From the staff at the door, to our server, we were treated like royalty.
Our server was friendly, prompt, and never let our drinks be empty or our plates run low. The sandwiches were delicious and the tea (I believe it was an Orange Pekoe) was perfectly prepared, not too strong nor too light. Our server offered to take our picture and took several to make sure that one turned out to our liking.
My mother says it is an experience that she'll never forget!
The name in lights outside the building says it all. This is truly the Ritziest hotel in London and it's always a pleasure to walk past it down Picadilly. It is also steeped in history with everyone who was anyone, both real and fictional, dining, staying or taking tea there up till the 1950s. However, nowadays this history is all it really has to offer as real Londoners rarely use it in the way they do the other poncy London hotels. It is very much a tourist joint nowadays.
That said, tea at the Ritz is a must experience at least once (probably only once as it is painfully expensive). The room in which it is served is madly glitzy, my overriding impression was of gold twirls and curls everywhere. The tea was also overwhelmingly opulent, I felt so sick afterwards and didn't want to eat for days, I think because there was absolutely no simple element to it. Everything had an individual flavour down to the bread and butter.
The other thing I am not so keen on about the Ritz is how snooty they can be. Often if I'm caught short in central London, I'll pop to a nice hotel to use their fragrant toilets and will not be treated as if this is a problem, presumably working on the treat 'em well and they'll come back as paying customers basis. However, at the Ritz I was informed that toilets were for guests only and sent on my merry way.
If you are in the mood for afternoon tea, be sure to visit this place. We had such a great experience. Actually twice. We took our clients for biz meeting, and they loved the idea of having tea over the meeting instead of stuck in meeting room upstairs. We tried a course set, and sweets and sandwitches were too much (I think we ordered for a half of number of people at the table, yet, we were unable to finish em all...it's just endless of sandwitch!"
Service was outstanding, "The RITZ" is still alive and well. We salute thier service professionalism
BTW, cameras are not allowed. We learned a lesson when we took out Japanese clients. Heehee.
My mates and I were dressed up to the "T" for afternoon tea. Get it??? The crowd was a mix of locals and tourist, few young and more older. Tea offering was of 17 types, where I chose the Russian caravan. It was a bold tasting tea. Everyone got their own pot of tea. I preferred my friends choice of the Ritz royal English instead, as it had a lighter and refreshing taste.
From the sandwiches served, the smoked salmon and the chicken sandwich were favorites. I didn't care for the cucumber sandwich as it was just butter and cucumber. The raisin scone was light and airy. It tasted almost like bisquick flour. Six assorted pastries were also served, where the Ritz chocolate cake was delicious and my fave. It was almost a flourless cake, as it was dense and heavy. Any chocolate lover would like this cake. My second fave was the pistachio tart.
Overall it was an enjoyable experience. One where I didn't think I would leave full, but I did. It must have been all the tea as I also left highly caffeinated and with a caffeine buzz.
I came here to have a traditional english tea with my sons. They had no idea what it was. I was beyond excited to go to the Palm Court! It was a rainy day in London, the boys and I were dressed for a wonderful evening.
I had no idea what I was in for, entering the lavish lobby of this amazing hotel, I was in awe. The door man ushered us into the waiting area of the Rivoli Bar, since our reservation was for 730 in the evening (the only time I could get.) While we waited, I had a glass of champagne while my sons enjoyed some orange juice and snacks.
Once we it was time, we entered the Palm and it was divine! everything a girl could dream a tea party would be. Beautiful china, elegantly silver tea service. Waiters in crisp white jackets, I loved it! My sons, just wanted one thing...PASTRIES!
We dined on lovely tea sandwiches, freshly baked scones and desserts that made you wanna lick the platter. The tea was perfect, I chose elderflower. For the price of 40 pounds per person, for me it was worth it to experience tea at the Palm Court at the Ritz in London. I would go there again!
Okay it is quite a few years since I enjoyed this fine English institution that should fulfill a 'before you die' wish list but I imagine what I will say still is true today!
I treated my Mum to Afternoon Tea at The Ritz for a special birthday and we certainly were not disappointed. At the time it was the winner of the best place for afternoon tea and, definitely wipes the floor with competitors and imitators, fortunately when I booked it the price was really reasonable considering and I think now it is almost double but I guess it's all relative.
It's a wonderful place to bring someone special to treat them or if you're a tourist and it is located in a prime Central London hot spot so extremely convenient to get to, whichever mode of transport you choose. You might even be lucky and have a well known English actress laden down with their designer shopping bags sit on the table next to you as we did. However, unlike us this clearly was their 'local' as they were on first name terms with the waiter and were brought their food and drink without asking! Oh how the other half live!
Now for the important stuff - the food and drink was truly scrumptious. We were even given replenishments of our sandwiches - and didn't have to ask for them (even better)! The tea and cakes were delicious and the waiters were extremely attentive, polite and friendly.
Please bear in mind the all important dress code - no jeans, shorts or trainers and particularly for men, I think you have to wear a shirt and tie if not even a suit but they may have changed.
Another plus point was the pianist and yes you can make requests! I asked him to play "Moon River" for my Mum as she loves it and he was more than obliging.
The Ritz Hotel is a London institution. Just be Green Park Station, it's where the rich and famous come to drink ultra-expensive champagne and reflect on their wealth!
The Ritz bar, situated within the Ritz Hotel in Mayfair is super fancy-schmancy. A strict dress code applies - don't try to get away with denim - I tried once and was not welcome. With gorgeous ornate interior (think: ye olde school glamour) and waiters in the traditional white coat, it's the perfect place for a cocktail when you want to feel...wealthy.
I go there quite regularly for a cheeky drink with a friend for whom it is his 'local' as is my boozer in Shoreditch! It's very grown up and the servers are 'Old as water but never forget a drink'. And the complimentary nibblies are great. They serve bar snacks which are all amazing.
Yes, the Ritz Bar is ultra high-end, but it's still welcoming and warm. Just remember to be dressed to the nines if you want to fit in!
Needs no introduction, one of the most famous places in London. An ideal place to go just to experience the opulence and service that is provides. You can buy afternoon tea gift cards here for your Mum or auntie etc and many brownie points will be gained. Inside you will find many staff dressed in their "uniforms" which make it look like something out of a bye gone era.
Wonderfully old world with an interior to match, doormen outside to welcome you and hold open the door as you go in. Of course its main purpose is a hotel so if you are feeling flush, maybe an overnight stay with someone special ? An amazing place to visit to experience afternoon tea's as they once were and still are in this very traditional and upper class hotel.
Okay. The Ritz Hotel is gorgeous. My Ritz experience was crap and involved one sad 70th Birthday girl, forgotten insulin, packed up tea cakes, a miserable sister in a law, tears, heartbreak and a late ride home.
The hotel is a revelation of beauty and the food is great. Nan returned and had a great time later in the year with her insulin pen in her bag.
You'll love the Ritz :)
I used to think 'powder rooms' were pretentious.
The Ritz's public ladies' room has free spring water and an almost-stiflingly pink decorative theme. And a comfy (pink) sofa. Score! (Double-score! for the weary traveler who hasn't even paid to stay there.)
This review is about the ladies' room and the afternoon tea.
Tea was expensive. Tea was nice. Scones were amazing. Sandwiches a bit dry. Cakes generally good - but not great. Tea selection wasn't that extensive, but it was good.
Tea was still a little pretentious - I felt almost gothic in style in my high-collared black top when I looked around at the floral print. The one saving grace was a lady wearing a half-hippie/somewhat-1920's-flapper purple headband on hear head. With a matching outfit and purse.
I'd do this when I was in the mood, but with so many places to have casual (good) tea, this is definitely only for a special occasion or an especially exuberant mood.
Took my mom here while visiting from the states and of course we had to come for afternoon tea. What a total disappointment!
The service was awful as we didn't get our tea til after we were served our tower of sandwiches, scones, etc. I actually had to flag down a different waiter than our own to inquire about our tea order. The sandwiches and pastries appeared and tasted old as if they'd been sitting around for hours. Not fresh at all. Sat around again waiting for someone to bring us the bill as our original waiter never appeared again.
After everything you hear and read about having afternoon tea at The Ritz, I was hoping to really enjoy this experience with my mom but sadly it was truly an expensive disappointment.
Everyone has to go to The Ritz for tea once, don't they? My best mate took me here for my birthday and we had a great time. You get dressed up, you feel important and you drink tea.
But then you realise that you're drinking tea with a whole load of tourists. That doesn't matter though. You're treated like royalty and the food is yummy. I should have rung them beforehand to tell them I have a berry allergy, but I didn't mind. I just had more scones.
The food looks great. But to be honest, it isn't as wonderful as you'd expect. But you don't come here for the food. You come here for the experience. And that experience is wonderful and fun and exciting. It's about £35 per head and worth every penny.
I have to say I was expecting a lot more from the Ritz. Overall it was an expensive disastrous few drinks, by no fault of our own.
I called the day before to make a booking for 6 people in the Rivoli bar area specifically. They made a rather bizzare point of ensuring they asked me if I was a Miss or a Mrs. In fact they asked me twice. They also warned me of a dress code which required non trainers and jackets.
Upon arrival one of our guests was wearing a trendy pair of leather shoes which were not trainers, nor were they brogues. Nevertheless he was asked to change them at coat check. He obliged. We were then seated in the hallway, albeit a nice hallway, but given the specifics that had been agreed I was surprised. It was sweaty sweaty hot in the hallway so one of our guests took off his jacket. Within a 30 seconds he was told he would either have to put his jacket on or leave.
At this point we still had not been served. When we finally did get served they came over and said how can we help you Mr. Kretzschmar. What a joke, why bother asking me if I'm a Miss or a Mrs if you're just going to be a chauvinist pig anyway. The waiter was corrected by the gentleman he was addressing which then triggered a full meltdown of all courtesy and social behaviour. He did not apologise, instead he escaped saying someone else would be back to help us, again, not taking and orders. It's now been 20 minutes since we were seated and a German staff member comes over. Whether is was coincidence or be design based on my last name remains the be seen. He took our orders.
Another 20 minutes later 3 of the 6 drinks come with no indication of the other three being on their way. One of the drinks was a bloody mary at the cost of over £20. It was clearly made by an amateur. The spice was so overpowering that it literally burned your tongue and you couldn't taste any of the other ingredients. This drink was passed around for confirmation of it's failure as a bloody mary, thus I am speaking from personal experience. Anyway we of course sent the drink back noting the complaint. About 5 minutes later it cones back to the table and the waiter says that the bartender has poured some of the original drink out and topped it up with tomato juice, oh and there is some complimentary extra tomato juice on the side if it's still too spicy. In what world do you pay over £20 for a drink this is made poorly and then not get a totally new drink once you complain. Apparently in the Ritz's world.
My final moan. We had to ask for the bill 5 times and wait over half an hour for it to arrive. We had dinner reservations down the road which we were then late for.
Coming full circle, while I'm more than happy to adhere to a dress code and strict etiquette, I do expect the same level of respect, care, service, etc from the organisations enforcing these rules.
No wonder the Ritz are resorting to selling groupon coupons. Even at the large 60%+ discounts they are offering you couldn't drag me in unless I was dead and cold.
Excellent afternoon tea, but not for everyday use!
Well worth organizing a trip there, at least to say I have been to the Ritz
The Ritz also offers a champagne afternoon tea, which costs around £45 per person, and it is an excellent experience. 5 star service in an amazing location, being greeted to a nice glass of bubbly on arrival, what more can you ask for!
Tea at the Ritz comes with a wealth warning to your wallet but forget about that and get set to enjoy the occassion.
Took my Mother to the Palm Court for her 81st birthday and it is an experience that must be enjoyed at least once in your life.
Endless sandwiches, scones with clotted cream and jam, delicious flavoured teas (I don't even like tea!), great service, an opportunity to dress up in your best gear, piano music in the background and a delicious birthday cake.
What more can you ask for?
I recently had afternoon tea at the Ritz for my 30th birthday - it was something I have wanted to do for years (and so I had incredibly high expectations) but it was an amzing experience - I really did enjoy every second.
Service is attentive (as one would expect!) and the food, divine. Immaculately presented sandwiches, freshly baked scones and the most delicate pastries ever. Oh my god, it was so good!
Definitely need to book in advance - and not cheap - but so, so worth it!
One of the Best Hotels in the World. First Class Travelling is what the Ritz Offers you.
The Restaurant offers a wide range of dishes and some great menues you should try. Besides is the exquisite wine collection a must if you are there. They have all the Standard brands and some very fine wines from overseas.
I will stay there as often as I can.
This review is for the Afternoon tea at the Palm room in the Ritz (unfortunately I haven't had a chance to stay in the hotel yet!).
I was lucky enough to get a free champagne tea here (friends in high places) so I wasn't worried by the price (I think its usually £45 odd for the champagne tea).
Thats roughly the price I have paid for most of my afternoon teas (I don't get them all for free ha ha) so its not expensive considering you are in the Ritz!
Its very traditional:
Dress code is smart if I remember correctly men will not be allowed in without a jacket.
Atmosphere is very posh indeed, just a calming pianist playing in the corner...
Food is what you expect when you think of afternoon tea - Cucumber sandwiches, scones and a selection of cakes.
It was all very lovely and what you would expect when you imagine tea at the Ritz.
This should be on most peoples 'must visit' list, and if you only go to one place for afternoon tea this is the place you should choose.
This is not a great property though the staff and service are excellent. The key downsides:
1) noise; I stayed in a lower floor room off a side street and found the noise too much
2) water; inconsistent hot water on top of a tub/shower combo rather than a dedicated shower
3) Awful cell service; i literally could not be on my phone in my room it was so poor. Not something on expects on a low floor near the street. They should bring in some testers and making put in a few of those signal boosters.
4) no marriott points; really? this is like the only Ritz in the world not part of the program. Maybe when they get on board with it I will come back
The bedroom was very well lit, the service is great and you'd think it should be a good spot. But this is out of the London rotation for me.
I stayed here once and guess who was just down the corrdor from me? none other than Al Pacino (see the photo I uploaded.)
Really classy place, couldn't really afford it but only stayed to fulfill a life dream.
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