I love shopping here. It's literally my guilty pleasure. You can find designer clothing, accessories, shoes and handbags for a fraction of the cost. Most pieces are in good condition, with some even being perfect. It's not necessarily the best place to go if you're looking for something specific, but rather when you're interested in adding a unique piece to your wardrobe. Each time I go there, I shake my head and wonder why I EVER go to Zara or topshop to spend £60 on a crappy fake silk top when I can go to Retro Woman for a stunning lime green backless Pucci top.
Buying from this store is great. I am rarely worried about authenticity. Prices are not cheap, but they're definitely less expensive than retail pricing. If you buy a few pieces, you can also bargain for a (small) discount. The store buyers are picky with the clothes that they choose to accept from individual sellers, which in turn means that their buying customers have a stock of better quality clothing to choose from.
Selling to this store is a different story. You will not get nearly what you paid for your items and, as I mentioned, they are picky in what they will take. They do not accept any damaged or even dirty items. Those are their rules... you don't have to like them or even abide by them. I often choose to sell higher end pieces through a consignment shop, which exist all throughout London. The only advantage in selling to this shop is that you can get double the value of your goods if you opt for store credit. This usually makes it worth while, since I never walk out of the store empty handed anyway.
Personally, my shopping experience at this store is a bit like walking into a casino... I never expect to leave with the cash that I went in with. But in this case, it's much better because I usually have a gorgeous pair of Celine booties, Zannotti platforms or a Prada dress to show for my efforts.
ps. Staff ARE rude initially, but they do warm up. I also thought the italian guy was a jerk... but he turned out to be quite funny and jovial.
I'm sorry but this place is just... not worth my money.
If you're into high fashion for actual vintage prices then yes. This is the place for you. But I was dissapointed.
Even the basement had mediocre pieces with retail prices.
I mean ... really? You're selling a used h&m dress for the same price it was already?
PLEASE READ THIS BEFORE BUYING OR SELLING ANYTHING HERE.
I had two scarfs one from Hermes and one from Erdem and some other leather goods that must have totaled around one thousand pounds retail. High end stuff. And I wanted to exchange them for some new shirts, recycle the old for the new, have a clear out so... i went to visit the shop.
It was so bad it was actually good, the shop was empty and smelt, I was ushered into a basement where a young black British girl served me, I wish I had got her name.
I had around 8 unused items that did not suit me I thought I would see if I could exchange them. The assistant began to turn her nose up at the clothing it was bizarre, just what about Hermes and Erdem the assistant found so awful I just don't know.
When she saw my scarf she began to rub it with her fingers with gasps of "oh its yellow, its yellow, its damaged. " Which for a second worried me. Alas there was nothing wrong with my scarf. She wanted to offer me a pitiful amount, and pull a fast one on me.
Anyhow after looking through my garments she made a miriad of excuses to why she could only offer me, wait for it, £1.50!!!!
I was flabbergasted, and needless to say took my garments back. I got the impression business is bad, and if they can, THEY WILL try to screw you over and bank on the fact that most people do not want to leave empty handed. It was a rather bizarre experience. And made no sense. I left the store feeling humiliated and bemused. It was all rather strange, I have no idea what training she had. Or if she was ever involved in fashion. Bizarre.
Are you looking for a Chanel handbag, a Dior suit, or maybe some Vivienne Westwood Gold Label? I don't know how this shop obtains some of this stuff ladies but it's definitely well worth the trip. This shop simply put is upmarket vintage pieces meets Del boy from Only Fools and Horses, you can also find £2 jeans and 80's tack that on you might be into. Don't be disheartened by the entrance or the shop looks times are wasting and the vintage isn't getting any younger!! Also be prepared for the price shock, its a little steep but just keep thinking one off Prada dress!!
The staff here is famously rude although the worst one is the Italian (?) one who seems to be in charge of the Soho branch. They all seem to think we're beggars for bringing in old clothing, when in fact they rely on us to do so.
I brought in several designer jackets, and was offered between £6-£8 per item, and that included a flawless Yves Saint Laurent jacket. Needless to say I left. Back to good old eBay.
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