While I think the painting of the Sistine Chapel took less time, this hotel is still under renovation. This means that each time there's a new diversion, and I mean that in the British sense. The staff couldn't be nicer, though, and do work to ensure you have a nice stay.
The room numbering system makes for a labyrinth, so be sure to triple check you are heading the right way to save yourself that extra mile walk you didn't need. The rooms are small, but quiet and well outfitted.
And if you see a pair of shoes outside a room, those are mine, as I could not be bothered to wear those evil things one step further after a day of walking!
Overall, not a great experience. The hotel staff was rather unfriendly with a couple of exceptions.
The hotel was very pricy, which is typical of the area. I had dinner at both restaurants, which in addition to being expensive, had very mediocre food.
As others have noted, the hotel is dated. I was able to get a decent night sleep, as the room was quiet. The mattress was a bit lumpy, which seems fairly typical for the UK.
The overall lack of flexibility in resolving legitimate concerns was probably the biggest reason why I will not return to this particular radisson.
We decided to stay here as a precursor to our honeymoon trip to the States. We live in London, so this really was a treat...
I've passed the Radisson on many an occasion in to Heathrow and have been taken in by it's shiny blue lights. When looking to book a hotel at Heathrow it was the first that came to mind.
It is the easiest to get to from
Heathrow; take one of many buses using your Oyster for £1.45.
As mentioned before the lobby is beautiful - makes you feel like you made the right choice. The lady on check in was delightfully friendly and convinced us to upgrade to a King room, which we did.
Our room was on the second floor and as we pulled the suitcase along the corridor it suddenly got a lot easier; the last few metres are made up of a similar but much older, more worn carpet. A cosmetic problem, that ain't no thing.
On entering the room my first thought was; if we upgraded what was our first room like. The room was just a normal room but with a king bed, so that was pretty disappointing.
Being slightly pikey we'd bought some drinks with us. On using the ice machine by the lobby it ran out very quickly. Trying to fill the sink with cold water and the taps were labelled the wrong way round, so the minimal ice we'd foraged melted immediately.
Some other things; no draught beer in the bar, you have to go to the restaurant.
A very poor margarita in the bar; so orangey.
Poor wifi connection in the room.
Not even freeview in the room just basic channels.
Couldn't open the mini bar.
Car park view from window.
The FRIENDLIEST staff (thank you!)
Warm water (just turn it to cold :))
Nice waffle dressing gowns.
Efficient room service.
An excellent ham sandwich in the bar.
Most of it is cosmetic, so on booking this hotel be aware it's not a fine experience. The customer service matches up, it just ain't pretty - you're here because it's close to the airport.
A lovely hotel, although it's Edwardian turnings take a will to navigate. I stayed here for a convention and the meeting spaces were large and comfortable, especially the top level area with its pools and glass ceiling. I wasn't terribly impressed with the restaurant, but only ate there a single time.
Back in the Middle Ages, when meat was scarce, confidence men used a scheme entailing the sale of a suckling pig in a poke (bag). The bag would actually contain a cat or dog (substantially less valuable as a source of meat), which was sold to the victim in an unopened bag. Thus the idiom, "pig in a poke." At the Radisson Blu Edwardian, the "poke" is the fancy looking lobby, bar and entryway. And I did not get my suckling pig. I got a dog, maybe even a cat. The room was small and outdated. They put me in a "smoking room" (who knew those existed still?) that reeked like smoke. I actually think I caught a little buzz. Changed rooms to one with heat stuck at 24C (like 76F!). But a service call later, I had heat and airco that I could adjust myself!
Finally able to rest after 1.5hrs of screwing around to find that the free wifi doesn't work. But it will drain your phone's battery while it attempts to connect.
Pros: their staff is incredibly warm and inviting.
Cons: everything else.
I stayed here on British Airway's dime as they messed up my flight. The hotel room was ok, but a bit dated. The buffet at night (again courtesy of BA) was borderline inedible, but the breakfast was much better.
I stayed here for free, so I can't really complain. But if I was paying, this wouldn't be my first choice.
Good price and very close to bus line which takes you to Hatton Cross station; from HC its about 45 minutes into the city. You can also catch a bus at HC for a 5 minute ride to Tesco ( a large grocery store). Staff was nice and the internet in the common area is pretty fast! Next door to McDonald's if you need a quick salad of coffee. Much cheaper than Marriott which is right next door. Ice machine broke, hence 4 stars, but manager brought us bucket of ice from kitchen.
This hotel is close to the airport, really close. The airport shuttle takes less than 25 minutes to get to your terminal even with stopping at other hotels. To get to London you only need one bus to Hatton Cross metro station and then straight to the center you go on Piccadilly line. BUT, it will take you a good hour an a half on average to do that. So if you are planning on getting into the city every day, it's a pain and costs money. Also, you won't be able to stay out much later past midnight, since the metro closes.
Nicely sized, enough space to put your luggage. The place is tidy and pleasant. My room was on the second floor overlooking the parking space in the back and keeping window blinds open was not an option, since during the day the numerous hotel employees could easily see inside and during the night the outside lights were too darn bright.
Room has iron, ironing board and even a pant press. I have not used anything in the hotel itself, but there are quite a few various rooms, as the hotel is definitely centered on catering to large and medium business meetings.
I've only had breakfast and found it quite satisfying. You got the regular eggs, bacon, taters and yogurt, as well as cereals. A few juices and loads of watermelon/cantelope/oranges/fruit salad type of stuff.
Didn't have much use for it, but could be a bit better, especially for a place that has a 1000-crystal chandelier at the entrance. I got in early at around 10:40 am and asked if I can check-in early. I was told that I have to wait half an hour for a room to be available. I opted to wait in the entrance hall in plain view of the concierge. Fifty minutes later, tired of waiting, I came up to them again and asked if the room was ready. And yes, it was. Apparently they just didn't care to tell the waiting people (I wasn't the only one) that rooms were ready for them.
The price of 79 pounds was rather good, considering that I was in town during Wimbledon, but if you want to see the city daily, the hassle might outweigh the price.
This is a review of the Spa at the Radisson, not the hotel itself. The hotel seems nice, but I did not stay in a room.
We had a seven hour layover at Heathrow and checked into the Radisson Spa for 10 pounds each. Took a shower, steam sauna, relaxed in their relaxation room. It was great!
Bring a swimsuit, as the sauna, jacuzzi and relaxation room are co-ed.
You could have a satisfying nap in the relaxation room if you had an alarm clock.
Time permitting, visit the Pheasant pub just down New road. See my review.
You can ride the local buses for free from the central bus terminal at Heathrow. Any of the following busses will drop you at the Radisson at New Rd.:
More information on the busses is available here:
Make sure you page down to read about the free busses. Only the Hoppa buses are publicised, but the local busses are free to the hotels.
I stay at a lot of hotels. I go to a lot of conventions. Few hotels are worth staying at for a con and for your general travel. This is one of them.
I stayed a total of 10 days over 2 weeks at the Radisson Edwardian and I can say that I've never found a better hotel for travel and con-going. The la-out isn't bad, there are lots of soft spaces, they had a general use internet area, a decent drinking area, a number of spots for sitting for conversation and the rates were very reasonable. The location, right down the road from Heathrow where you can catch the Tube into town easily and there are plenty of food options around at all price points, really made my day.
The rooms are nice. Not overly so, they we stayed in one of the named rooms the first few days and it was very comfy, nice and large and a wonderful bathroom. The rate wasn't bad at all. The second room I had was much smaller, but still felt comfortable and clean with a good bathroom.
The one complaint I had was the restaurant which was muy expensive. Yeah, I know hotel food is always pricey, but 10 pounds for a burger? I was kinda shocked. I will say that the couple of times we had the con-arranged dinner buffet was really good, especially the lamb they did, but the price was still high.
I liked it, and the convention space was very comfortable. I liked the glass fish in the reflecting pools. The way they seperated the main ballroom from the smaller function spaces also worked.
It is rare that you need to organise conference facilities of a day but some do this regularly. I have run conventions and attended conventions at the Radisson Edwardian Heathrow and I can say it is a wonderful place to hold a convention and a nightmare.
The staff are wonderful but over a weekend conferencing can fall down. Everyone in the chain works very hard but inevitably with 1,000+ people trying to pile in it can cause even the best run convention centre to fail a bit. For each fail it is bad but the staff and conferencing co-ordinators do work hard to correct them.
There are a large number of diverse function spaces, able to accommodate small or large groups of people. Many have limited AV and so powerpoint presentations can be shown with as much flair as full HD movies. The large number of varying function spaces also means anything from a small meeting to a large 1,500 person convention can be held here.
There are 2 large rooms which hold a large number of people either cinema or function style. These large spaces are also able to be subdivided but as there are additional medium sized rooms with numerous smaller meeting rooms, this is rarely necessary. While perhaps not perfect for an expo requiring a single large hall, it is ideal for conferences requiring a single large room for main items then smaller break-out rooms.
While I feel that it is an excellent convention hotel with lots of convention space I also feel it needs to come with a health warning.
The Radisson Edwardian is a perfectly comfortable hotel to stay in the night before your flight. The foyer is decorated in a rather opulent fashion and the cleanliness level is high. This is a very large hotel and so finding my room felt like I was Jennifer Connolley in Labyrinth.
The room was a decent size with clean and comfortable beds. The decor is a little dated and the mini bar set extortionate prices (why does this need to be the standard in hotels?). I did not find there was any noise distrubance and slept rather soundly.
The bar downstairs was loud. Too loud. For a hotel bar it was unnecessary to play boring lounge music and such high decibels. I was meeeting some people for the first time there and it was incredibly difficult to hold a converstation. Furthermore, the drink prices were a tad too high.
Overall, a nice enough place to stay.
This hotel seems to have 2 personalities, the shared areas ie the reception and bar etc are decorated with lots of detail and are almost over the top for an airport hotel and then the rooms feel a little neglected and dated.
The hotel is huge and corridors long and dark so finding your room is a challenge also the noise from people going to and from their rooms was quite loud,The rooms are ok, a good size but comfort and luxury factor is 3 star.
The bar and brasserie were very nice we enjoyed a nice meal however it was quite expensive, there is a Buffett option too if you prefer.
The bar was very quiet but had a good atmosphere again prices were a tad high.
There is a hoppa bus that picks up regularly for the airport so it's a convenient stop over.
The staff were helpful too and the actual room price was good value.
This is a huge hotel and finding your room can be a pain. The rooms are small but really comfy and very well equipped. Breakfast expensive but tasty. Bar charges £4.50 for a pint of Guiness but that is a 4 star hotel for you. Very pleasant and efficient staff. A good all round hotel, especially for conferences.
The hotel is nice enough and relatively cheap, but, on my one stay, they were plain dishonest.
I booked a queen room (and provided a credit card guarantee) , but they didn't have any when I arrived. Neither did they have an upgrade available, so I was given a twin room. The manager insisted that I had booked a twin room, when it was actually the first check-in person that changed the reservation without my knowledge or permission.
Stayed at the Radisson Edwardian for one night only, and for the following day at the conference room. Hotel is beautiful and with all services one may need, and after a full day working in a suit they let me use the spa for some relax and a shower (since I had left my room in the morning) before heading back to the airport.
Three stars from Germany for the overnight stay in this conference hotel. In another opinion I gave five stars, but this was only for the conference room. The price for a room is acceptable in comparison to other hotel rooms in and around London. But I want to cancel two stars, because the planes in the night were too loud (I know hotels lying beneath an airport with better windows) and the interieur in the room was too old (very noble interierieur, not so sterile as in other conference hotels, but too old and to much complaints/defects). Furthermore, the signs to find the hotel room or conference room were partly very irritating.
Nevertheless, the bed was quiet good to sleep (one of the most important thing for me in a hotel) and the meals (breakfast, lunch and dinner) were delicious.
Good for value hotel especially if you go for prepayment.
However, you'd be a lot better off eating someplace else. The restaurant was way overpriced - a totally mediocre dinner cost over $30. Restaurant service is slow too. And I had one of the worst martinis ever in the bar. All in all, for comfort, convenience and value, I'll go back. But never eat there again.
Great stay for one night with breakfast included. Easy to access and return to Heathrow with Hoppa Bus. Also tried the small cafe for dinner which was good with glass of wine with meal. Shall stay again.
Love this hotel when staying near Heathrow to catch an early morning flight. Shuttle is fast and only 4 £. Bar has good food at reasonable prices. Comfy rooms. My two favorite things though are free WiFi and the gym. Great workout room for an airport hotel.
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