Really very disappointed with this gym. After one week going, the main entrance did not open. After more than 10 mails exchanged with the member service, no one was able to solve the problem. Finally sent an email to the manager (michelle kaye) which I still don't have reply.
I feel that users are treated as a numbers and they don't mind if you have problems.
Really just an awful place. The facilities are clean and equipment is in decent order BUT you are treated like cattle by the staff. The first thing that I saw on the wall after using an impersonal star trek code to enter the building was a poster that read 'Please put your weights back. We have CCTV and your membership can be affected'.. Are you kidding me? About 30 minutes later, a manager named Hugh approached me in the weight room (wearing flipflops). He told me that my rucksack on the floor by the wall was a safety issue! I questioned his choice of footwear and he got defensive. Never will I go to this awful place again. Look beyond the clean equipment and 90's music and its just a lifeless cell of whitewalls and rules where you are not a person but just a number.
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