"My Company is using the planet ink club to print out basic black copy text on 5 standard Epson printers and for the value it is a very good service if you want mass copies of just basic black text. You do get an occasional ink cartridge that doesnt seem to work but you just simply send it back and they replace it pretty quickly. For the small monthly cost it is definately worth a look." 4/5 stars.
Rubbish, rubbish, rubbish! Probably the most frustrating customer experience ever!
I work from home and stupidly thought Planet Ink Club would be a cost effective way of printing papers for work. How wrong I was!
Cartridges sent that do not work, have to pay to contact them on their expensive 0870 number, advisors do not answer queries directly or give honest answers, do not send the correct number of cardridges back to you in the post, orders took up to 8 weeks before they admitted they didn't have the stock - had to demand a refund...
I do not recommend anyone sign up to this service as it's frustrating, dissappointing and a complete waste of money. Order the expensive cardriges on-line - at least they'll turn up and will work in your printer!
Cannot believe they market themselves as a credible business!
Don't do it, they're a nightmare.
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