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  • 24 Torrington Place

    London WC1E 7HJ
  • Get Directions
  • Transit information Northern Goodge Street and 2 more stations
  • Phone number 020 7580 5249
  • Business website patisserie-valerie.co.uk

Recommended Reviews

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  • 3.0 star rating
    First to Review

    The french brand name and the look of the cafe suggests something but if you look around they have Italian ice-creams, German cakes and pastries, Belgian chocolates and English puddings. Its a continental mix that works well. The cafe is very new and attractive on the otherwise university dominated Torrington place street. Its next door neighbours are do-gooders.

    I picked a rhubarb tart for christmas dessert dinner and the manager who attended to me was very professional and explained the set up of the new cafe. I knew there used to be an 'ends of stock' bookshop before. So I wonder how long this new transformation will last especially because their cake display machine seemed to attract a few tiny beings. Pointing that out to him was enough to get a discount! But hopefully things get better the next time.

    There is a small mezannine area to sit for tea/coffe, its got a good distance from the main street so privacy is a good option here. They seemed really busy in the evening.

  • 1.0 star rating
    Listed in Miriam's locals

    I really want to like Patisserie Valerie. Honestly I do. The food looks so lush in the windows, the shops look clean and pleasant. And I keep trying them in order to try and prove myself wrong, but somehow I always feel suckered by the image.

    I've been to this particular PV four times to eat in. One I gave up, and went to the Marlborough arms next door, because the service was so slow. The other 3, the service was equally slow, and I wasn't so hungry. The patisserie is good, but at that price, I expect excellence. I expect better service and not bored-looking staff. I expect to get what I ask for first time, and I expect more flavour to the food - it can get quite bland and samey.

    The take-away service is good and the ice-cream tastes OK. The one thing that I would recommend is the fruit-topped Patisserie tarts. They're good. The rest, I think I'll leave.

  • 1.0 star rating

    Dreadful service (extremely slow and a bit rude).  Claggy, dense and overpriced patisserie.

    I had already established that I dislike the one in Covent Garden, and my experience here confirms my opinion of this chain.

  • 2.0 star rating

    I've been to Patisserie Valerie a few times - the first was a desire to try it since it's a fairly big chain in London, the others were more out of convenience than anything....

    in the end though, their pastries just aren't as amazing as they look. Chocolate croissants are probably the worst of what I've had in London. They always come out too stiff and crunchy.

    Coffee is also whatevs. Yeah...not much going on here. There are so many other wonderful mom-and-pop coffee shops / bakeries in London that coming here kind of feels like a waste of your money.

  • 2.0 star rating

    I thought I'd write a review for P.V expecting lots of 4 & 5 stars but it seems as though I'm not the only one who's had bad experiences.

    I've been about 4 or 5 times but I can't see myself *really* going again.

    Miriam M's experience is spot on with mine.

    The cakes in the window look lush, it's a fairly nice place to sit, the tea is good and the ice creams are pretty good. However, the service is painfully slow and everything else I've had off the menu leaves a lot to be desired. My scones have come back on the almost burnt side of toasty, the pastry in the quiche was hard and dry. For the prices, that's just not on.

    I have a colleague who thinks it's great and is always trying to get the rest of us to go for lunch. I can bear the cost of tea with a friend but not for substandard lunch again.

    It's for posers.

  • 3.0 star rating

    This is a perfectly acceptable place to stop if you've got a sugar craving, I guess. Nothing really stood out to me. It's a pretty cute little cafe/bakery with a fair amount of seating and free wifi.

    • Qype User ts_s…
    • Bamberg, Germany
    • 0 friends
    • 17 reviews
    1.0 star rating

    Patisserie Valerie used to produce excellent cakes. but last time I visited the cafe with friends, we were utterly, utterly disappointed about both the quality of the cakes and the service. About the service: small cakes are apparently to be eaten with dinner forks. I was given a long spoon for ice cream for my espresso. this may not matter so much in a motorway stop, but  About the food: the cakes were a huge disappointment. The company has worked hard to earn a phantastic reputation, but its managers  who have probably taken over from the bakers  should remember that reputations can be lost.

  • 4.0 star rating

    nice patisserie, part of a chain. had a latte and almond franzipan.very tasty. service ok. well visited. the flagship store is on marlyebone st and well worth a look.

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