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  • 4.0 star rating
    First to Review

    This is a fantastic hotel that offers real value for money. It certainly can't be beaten for location. It sits right opposite the CIA and backs on to John Lewis and the St David's complex. The train and bus station is a 5 minute walk away.
    I haven't always lived in the city so if I was ever going to gigs it was a good place to stay if booked further enough in advance. The main desk is in a unique courtyard area. I remember when it used to look like a townscape painted onto the walls so its a definite improvement.
    I've always found the staff to be really accommodating and while the rooms aren't the most glamourous they are conformable and have everything you need plus wifi.
    Rooms usually cost under £100 included breakfast and I've ever stayed here for around £50 once.

  • 2.0 star rating
    2 check-ins

    I know it usually doesn't get very warm in Cardiff, Wales but this hotel seriously needs a major renovation.  

    There is a definite pattern in the quality of hotels that the Trafalgar Tour Company books for it's escorted tours.  Everything about our tour was excellent except for the hotels.  This particular hotel was one of three that I stayed at earlier this month that I would never in a million years choose for myself.  


    - One block from the Cardiff Prison.  That is really heart warming.  Look at the map.

    - No ventilation or fans in the rooms and we could not open our window.  They only have A/C in the lobby.

    - They need new carpet because it is very worn and it looks awful.

    - Elevators are old and really slow.  I think there are only two.  I opted to take the stairs the morning we checked out and got trapped in the stairwell with a bunch of people from my tour group.  Our coach was leaving for England in 5 minute, so I ended up busting out of the Emergency Exit on the ground floor.   After checking all the locked doors on every floor I really didn't care if the sirens and alarms went off. There are no good signs for the regular stairs.  

    -  Emergency Stair Well - No phones or ways to communicate with the outside world when you get stuck in there and all the doors lock behind you.  


    - The lobby has A/C.  Unfortunately, I can't sleep in the lobby.

    - Cardiff has some nice sites to see.  Visit the Cardiff Castle if you have time.  This was the best tour and we could actually sit on the furniture and touch some stuff.  

    -  We had a great dinner at the Sutton Mawr Farm which isn't too far away.   I wish we could have stayed at their B&B instead of the Park Inn.  

    -  The Wi-Fi was free.  If it had not been I would have deducted another star.

    I cannot believe this is part of the Radisson chain of hotels because it really needs a serious renovation.  It is one step up from the Holiday Inn hotels I stayed at in England.


    - Check out a B & B in the country so you can enjoy the scenery.  

    - Really check out the hotels on your itinerary if a tour company books the hotels for you.  I really think this is how they make their money.  They get a good group rate for a dump and they pocket the difference.

    • Qype User Unit9…
    • Cardiff
    • 10 friends
    • 51 reviews
    3.0 star rating

    Average hotel, don't expect too much. Nice rooms and big bed! Good overall facilities. The bar is a little pricey but other than that you cant fault it. Location is perfect for city centre activities.

    • Qype User bill_…
    • London
    • 1 friend
    • 11 reviews
    4.0 star rating

    I,ve stayed here on a few occasions whilst on business in Cardiff. Firstly the rooms are lovely, very modern, spacious and with big beds. The bar and restaurant are quite pricey so eating out is always an option. Using the hotels internet is hefty 15 quid. Great location in city centre too.

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