I am not a fan of large chain hotels, but this one definitely stands out. Everything here is oversized... from the size of the rooms to the size of the breakfast buffet to the size of the lounges, etc. Great service and very friendly staff! Centrally located. Highly recommend this hotel.
Beautiful hotel. Breakfast is fantastic with a great selection of quality cheeses, breads, meats, and drinks. Dinner was also delicious, and the chefs prepare food in an open clean kitchen that is visible to the patrons. Lounge and bar areas are lovely. Swimming pool was large with an elegant painting on the wall; sauna was small but nice. Customer service was also great, as I expect from Hyatt hotels.
Our room and bathroom were huge with L'occitane products- a very nice touch!
Hotel is also located in a great area of the city.
Would love to stay here again, the next time we're in Hamburg.
My favorite place to stay when I'm in town. Excellent service and staff. Worth staying on the 7th floor for the included breakfast and afternoon snacks and drinks. It's quiet. The rich wood finishes and hardwood floors are comforting. Great indoor dining and close to other great restaurants all within walking distance.
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