As I sit here in the bar sipping a delightful cocktail in the bar that stays open for guests 24 hours, I couldn't help but marvel at this hotel. Well put together rooms, a good fitness center, a great bar and an astounding room service menu.
But there are a lot of nice hotels out there. What really impresses me here is the literally unparalleled service. Work late and order room a room service dinner at 2 am. They've got you covered. Knowing your name when you arrive in a car they arranged from Heathrow. Covered. Leaving a bottle of wine in the room to thank you for staying. Covered.
of, probably the, best hotel I've stayed at. I cannot wait to come back.
Great place for afternoon tea ! If you like Charlie & the chocolate factory, then you should like their afternoon tea.
They give you a choice of delicious teas including the jewelled apple and smooth caramel.
You will then be served with a selection of tasty savoury sandwiches, followed by delicious sweet treats including warm scones, blueberry brioche and homemade candy floss. The whole experience costs £29.50, or £38 if you add some champagne or a unique Charlie & the chocolate factory cocktail.
Make sure you book well in advance if you're going there on a weekend.
Incredible but pricy stay, beautiful hotel rooms and the cocktails at the bar are delicious. Guaranteed - the best Old Fashioneds are made at One Aldwych. Warning - each one takes ages to make because they hand-chisel each ice ball.
Beautiful hotel with exceptional service and wonderful food. Great location - walking distance close to most sights. Pricey...but its London, what did you expect?
Great location in Central London. The rooms are pretty modern and have large windows. Even in dreary rainy London the place feels bright and welcoming!
The bathroom is very nice with a large deep tub to soak in if that floats your boat or a really powerful shower if you prefer to be physically attacked by water as you shower! The toilets are efficient, using less water for flushes so if you are concerned for the environment this makes the guilt of spending so long in the shower a little easier!
Staff are warm and welcoming, only negative; having tried to call for a massage, left a voicemail to arrange a time but my call was never returned. Other than this it was a great stay and would highly recommend this hotel to anyone wanting to be in a great location in London.
I first stayed here when it had just opened. You could get a double for £145 a night. It was a perfect escape from London life - plush surrounding, sedate bar, wonderful room service, state-of-the-art gym and pool.
I've been back dozens of times over the years. I think the hotel changed hands recently, and with it came a hike in prices. The level of service is still there however. The staff have to be some of the smartest dressed in London. Though obviously catering for well-to-do guests, the service has always been friendly and welcoming.
I took my parents there recently. I had a regular room and my parents had a circular suite over looking Waterloo Bridge. Our rooms looked newly decorated, they were so clean. Room service breakfast felt indulgent - all silver covers and sparkling crockery. The full English that is served in Indigo restaurant, overlooking the lobby, is even more indulgent. We saw a movie in the hotels cinema and used the chlorine-free pool with it's underwater music. Whether you are a tourist or a local, the location on One Aldwych can't be bettered. You really feel you are smack bang in the centre of London (even more so if you are in one of their three circular suites).
One night, the cocktail waiter asked us to try a new cocktail he was working on and to give our opinions. He then offered us a round of cocktails on the house by way of a thank you.
One Aldwych will always be a special place to me and remains one of my favourite London hotels.
A great place to have a light and informal meeting in regards to business as the location is modern yet comfortable, the staff attentive, the mood is slightly relaxed corporate (never thought I would put those two together), and when you order your coffee and tea you are given a delicious little plate of tasty cookies.
Although the ground floor area is lovely for these little meetings, the hotel is a great choice for both tourist and business meetings alike.
Elegant and comfortable hotel in a fantastic location!
Things I loved about my stay: fresh fruit and flowers in my room daily, bathtub so deep I was afraid I would drown(hey, I'm petite!), friendly & helpful non-pretentious staff, TV in the bathroom...
In-room dining: I had room service at least a couple times and the service was always quick, the food was just alright.. nothing to boast about.
Lobby bar: Always packed in the evening. Good cocktail list and the couple drinks I tried were yummy.
Spa: I had the most expensive manicure in my life here but I don't think my hands have gotten such attention before. The treatment was done in a private dimly lit room with soft calming music. While that was nice, I have to say it got a little awkward as I ran out of things to stare at during my hour long manicure and the sweet manicurist wasn't the most talkative person.
I'm really sad I didn't take the time to swim in the beautiful pool(with underwater music!).
Excellent service, hotel bar and restaurants provided great service and food. The standard room was a little tight but, I expected that for a hotel in this area. The location is also great, plenty to do and see.
Would stay here again and again.
My wife and I agree that One Aldwych was one of the nicest overall hotels we've stayed in. It is fairly expensive, and the rooms aren't large (we stayed in a slightly larger Executive room, which was a comfortable size and I would say worth the extra money).
What we loved was the sense of style - the modern decor, stylish and impressive without being cold; and the public art throughout. The overall design felt like something we would choose if we were talented designers (sleek but low key, hip but not overbearing), even though we are not. The staff was also unfailingly polite and helpful. A testament to good recruiting and good training.
Apart from the potential room size vs price issue, which I didn't personally find to be a problem, I cannot imagine anyone being disappointed with staying here. Really a special place, and a quality establishment. We thought it was an experience unto itself, and we will return happily anytime we are in London.
Excellent hotel in a great location, less than a 5 minute walk to the Covent Garden tube stop.
I won't bore you with the details, but the hotel looks great, both inside and out. The outside is a well preserved facade, the interior a tasteful and understated modern look. The rooms are modern, without feeling overdone. The hotel has been sound proofed very well, and buses passing by could barely be heard. We slept well.
In my reviews, I try and shy away from giving accolades to business that do the basics well. I like to see how staff members react to adversity, or solve issues that come up. Case in point, we arrived at One Aldwych with our 5 year old child, something that we had failed to note when we made our reservation. Our fault. We would need an extra bed in our room, but the room they had us booked in was too small to accommodate a bed. Well the gent at the desk sprang to action, made sure we were comfortable with a drink at the lobby bar, then set things right. In less than 15 minutes, he had switched the room, had an extra bed brought in, and had put out a plate of treats for our child (with a personalized welcome card and a teddy bear I might add....). This was just one of many examples of staff members taking the extra steps to make sure that we were MORE than satisfied.
We had our breakfast at the hotel everyday, and it was excellent.
I have stayed in plenty of expensive hotels. Some are very nice, but you can tell the staff is merely going through the motions. At One Aldwych, you can tell that the management has empowered the staff to make decisions, and the staff makes them well.
The only oddity I found was the plumbing system. In the interest of being 'green', they have installed some sort of vacuum system that uses less water. Admirable indeed. But the toilet sounds a bit like the toilet on an airliner. A bit jarring at 3am. And taking a shower or shaving (constant running water) sets off a series of odd grunting sounds from the plumbing system. No big deal, but....interesting.
One Aldwych is a top flight hotel. A well deserved 5 stars.
I just added this one to my Best Hotel Bars in London (http://www.qype.co.uk/li…) guide. Wow. Gorgeous spot.
My first (but certainly not my last) visit to One Aldwych was earlier this week for a bloggers' night out with the creator of Whitley Neill gin. I loved the cocktails and thought the bartenders were brilliant. I'm simply dying to come up with a reason to show this place off to someone who's yet to experience One Aldwych (http://london.blog.qype.…) . I'll need to concoct my reason soon as well - the festive season decorations are absolutely lovely.
I was only lucky enough to visit the lobby bar of One Aldwych. It was pretty spectacular in a modern posh sort of way, and if you like open, buzzy areas with fancy cocktails and ladies in nice dresses in highback chairs, then this is your place. High-end vodka and gin (http://timinator.wordpre…) , uber-modern decorations (a Xmas tree made from potted roses, anyone?), low tables, and lots of big marble slabs dominate the room.
I recognise the top quality of this swish bar, it's just not for me.
The One Aldwych is a modern hotel, although not as vast or pretentious as others in the capital. The lobby bar is quirky, with its oversized chairs and distinctive sculptures. The flower arrangements are always imaginitive and spectacular.
The bar can get busy in early evening, but is a great place to visit at anytime. They have a great cocktail menu, and some very alluring martinis! I especially like the passionfruit one!
Overlooking the bar is the Indigo restaurant, which is a great place to take brunch at the weekend, also offering 'hair of the dog' cocktails to help cure any hangovers. The brunch menu offers classics such as eggs benedict, and has a fair selection, and portions are enough to keep you going through the day.
The staff are always attentive and friendly. The place is a bit pricey - as one would expect for this calibre of hotel.
Stayed here two weekend nights. Highlights- Bar area fun and lively, doorman very useful and friendly, and the gym is top notch. Didn't have a chance to go into the pool but took a look at it...there's also a steam and sauna rooms located in the same area as the pool.
Drawbacks- Checking in and out wasn't that smooth. The front desk seems to be a little disorganized, bathroom plumbing is very loud especially when showering, and frontdesk people at the spa are awkward. There needs to be a better system for them identifying guests and non-guests other than signing in.
Overall, great location just needs some organizing.
Last night my partner and I went an early dinner at what I believe to be called the Axis restaurant. We hadn't made a reservation but had no problem getting a table as they were, slightly disturbingly, quiet for a Saturday night. We were celebrating a new job for him so had decided to have an early, but good, meal before going onto Somerset House to see Uncle. (Who were truly brilliant).
The restaurant is in the basement meaning you lose touch with the street buzz and move into a quiet, sedate if slightly uninspring environment.The service however was faultless. I felt so flattered by the waitress on my choice of food that I was left with the impression that I had truly wonderful taste. We couldn't decide between Merlot and Malbec, the waiter made a recommendation but also brought us a a sample of both. His recommendation was quite right. A nice touch I thought.
The starters were lovely, delicious, full of taste and beautifully presented. Mains were slightly less wonderful and I can never quite get accustomed to paying £3.75 for spinach to accompany my beef. But hey that's what these places expect.
We shared an entirely unnecessary pudding, with a lovely pudding wine. It was all very well done, but felt slightly clinical. I'd probably use it as a place to take clients but not somebody I love.
for a midday coffee...because you are jet lagged and do not want to fall asleep, this place is perfect. great lobby, seemed like a wonderful cocktail menu...and though they put chocolate sprinkles on the cappachino automatically, and my friend is allergic to chocolate...the place was pretty yummy. The ambiance is sleek and modern...the bar area spacious and inviting...the nuts, warm and the biscuits ok...ill be back for a coffee in the middle of the day...if i happen to be walking by and have a few minutes to spare...
Had dinner at the Axis restaurant preceded by drinks in the Lobby Bar (didn't stay in the hotel).
Lobby Bar has a good atmostphere and there was some live music on whilst we were there (Friday evening). Good service. The tables and seats tend to be reserved so this is not so good as a drop in place.
I'm probably out of touch/step with London hotel drinks prices, but found the £7.50 gin and tonic a shocker. That plus an alcohol free cocktail came to over £17 including a mandatory service charge (despite going to the bar to order). Sadly that's enough to put me off returning - I still have a small surfeit of sense over money.
Axis restaurant was very good. For me it had just the right level of buzz and noise without this ever intruding (I'm not sure the other diners will have felt quite the same as we were a quite high-spirited table - ahem). Food is what I suppose is called modern British. I had a seafood cocktail which had lots of crab, some good firm prawns and apparently some clams (which I couldn't see). But it was good stuff and not drowned in any overbearing dressng. Served with panache on top of a vase of crushed ice.
My shepherd's pie main was also very good with tasty and tender slow-roasted shoulder of lamb and a flagelot bean accompaniment (also good). Sides of spinach and chips were competent but nothing of note. We had some Gigondas with the meal which was pretty good.
Price-wise the restaurant seemed fair value (although sides bump things up of course) - certainly compared to the bar drinks and you can judge for yourself by looking at the sample a la carte menus on their web-site. I didn't see the wine list prices as we were being treated. I noted for a future occasion that the set menus for lunch and dinner seemed like excellent value.
Service was splendid. Ultra-effiicent and pleasant without any intrusiveness and with just enough warmth to make it feel like an outing.
3.5 stars for food, 4 for service. 3 for the bar.
The service here has been outstanding in every way, from the bellman, to the check in staff and wait staff. The lounge is a wonderful place to relax. This is an excellent place to stay for the theatre. The only negative is that the rooms are small. They are very comfortable though.
Enter through the breathtaking Lobby Bar and you know you're in for a treat. Despite weighty history the 1907 building was designed by the architects behind the Ritz One Aldwych is thoroughly modern. Upstairs, everything, from Frette linen through bathroom mini-TVs to the environmentally friendly loo-flushing system and chemical-free REN toiletries, has been chosen with care. Flowers and fruit are replenished daily and a card with the next day's weather forecast appears at turndown. The location is perfect for Theatreland, but you'll be looking for excuses to avoid setting foot outside: the hotel's cosy little screening room has good-value brunch- or dinner-and-movie packages; Axis restaurant serves upmarket modern European fare (you can peer down on diners from the balcony bar); and Indigo covers breakfast and lighter meals. There are treatments, a gym and a steam room, and a swimming pool where classical music accompanies your laps. If you can, book one of the three round corner suites that are stacked in the corner tower they're very romantic.
Coffeeshop Concierge Smoking rooms Bars (2) Restaurants (2) Internet (dataport, £15.50/day; wireless, free) TV (pay movies/DVD) Gym Spa Pool (1, indoor) Business services Room service. Parking (£35/day) Disabled-adapted rooms
If this is up-to-date 2009 British Trendy, then I digress. The hotel opened in 1998 circa Austin Powers and his randy union jack underpants. It has definitely seen it's days of Alotta Fagina and the other fembots. But One Aldwych has lost it's Mojo!
Hotel elevators are Austin Powers checker-board wall and ceiling mirrors with pink neon lights. Once upstairs, the rooms are famously small, and odd. Well if having a personal television on a flexible metal rod, while using the toilet is hip, so be it. The round offset sink is such that even a slight over turn of the faucet handle will splash the crotch of your pants just before being late to dinner. I see this as a huge design flaw. The countertops were at knee length. Again this must have been hip to have these sinks in mid-90s. The decor is white on cream walls and aging. Finger smudges from the daily FT are all over the walls. I had to go back down and ask the front desk why no in-room safe. I was told the safe was in the wall behind the photo of a key. Top secret MI 6 stuff I guess, but other photos on wall were hung off center and crooked. The tub was dirty and the hot towel rack did not work. Few positives, the bed was comfortable and pool was nice.
There was no american style 110v outlet like in most high priced London and European rooms, however you could ask for an adapter at the front desk upon leaving a copy of your passport (like you really are going to take an adapter back to the US?)
My firm booked the room at a certain fixed price, upon check out I saw that the price had fluctuated per night. After much arguing with the front desk manager on checkout I had it changed to a lower price.
At GBP310 (or approx $510 per night) this place is way over-priced and very very tired! It's not in the best part of London, central only to touristy Covent Garden. Massive building construction across the street.
Impressive hip website marketing. Very unhip and a blah yawn upon arrival and stay. Just like Austin Powers this place needs to be retired in it's current form and re-done to more up-to-date standards.
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