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  • Queens Promenade
    Blackpool FY2 9AA
  • Phone number 01253 352341
  • Business website britanniahotels.com

Recommended Reviews

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  • 4.0 star rating
    4/7/2010

    It's been a couple of years since I was last in the Norbreck, but since I've stayed in it 3 times now I feel qualified to review!

    Every experience I've had of this hotel has been great. I usually wind up here due to my mum's 20 year obsession with Caledonian Travel's package holidays (they are really cheap, though), and this is the hotel that always comes up in the brochure.

    We stayed in Norbreck Castle in 2001 and it was excellent. We were very impressed with the service in the massive brasserie and the staff made sure our stay went absolutely swimmingly. We enjoyed our jaunt back to Norbreck in 2004, although that year there was a wee spot of rennovation going on. It didn't interfere too much with the service however, and it was still enjoyable.

    The last time I was in Norbreck Castle was 2008 and it was as good as ever. With affordable rates, great amenities, a spacious, airy bar overlooking the seafront, secluded pool tables, a swimming pool, and arcade machine, clean rooms and friendly staff, we had no complains. The brasserie wasn't quite as good as our first year, but it was still yummy. The breakfasts are great and as I recall, pretty hearty.

    There's a good atmosphere in this hotel and despite its vast size, it's rather cosy. Don't be deterred by the look of the block from the outside, as inside the rooms are a fair size and always fresh. It's got some seriously cheesy entertainment but it's admittedly awesome to watch some of the magic acts and other such live shows. They're the reason the great British Seaside resort holidays are still so popular, and Norbreck Castle certainly maintains the good standard of many Blackpool hotels.

  • 1.0 star rating
    31/10/2013

    We didn't even stay the night!!!

    In total we spent half an hour in this hotel long enough to check in, go back to reception and get a door card that works, find dirty bedding, dirty cups in the room, realise the curtains weren't big enough to actually cover the drafty window, compare the hotel to a youth hostel and realise we would prefer the youth hostel and finally find somewhere else to stay on laterooms

    On a positive side we did get a full refund

    • Qype User pinkys…
    • Leeds, West Yorkshire
    • 50 friends
    • 684 reviews
    1.0 star rating
    23/10/2008

    Oh dear lord this place is the worst hotel I've ever, ever stayed in, FACT. Here is why:
    1) There was a bunched up pair of y-fronts stuffed behind my curtain
    2) My bedcover had crunchy stains on it
    3) The entertainment in the afternoon was a drunk clown who played the keyboard
    4) There were four separate ice cream tubs in the corridor to my room to catch drips in from the leaky roof
    5) I saw a waitress breathe on a knife and polish it on her trousers
    6) IT LOOKS LIKE A PRISON

    The end.

    PS I stayed here for a conference. Three years in a row. Then I saw it on Holidays from Hell on ITV and refused to go back : )

    • Qype User 30stmg…
    • Saint-Pierre-lès-Nemours, France
    • 11 friends
    • 49 reviews
    4.0 star rating
    11/10/2008 Updated review

    The hotel is just next to the beach you just have to cross the street.
    the rooms are tidy and nice through some of them are a bit tiny. The breakfast is excellent. The hotel got 3 bars and there are also some shows for kids and for adults.
    It s easy to get there by tramway.

    4.0 star rating
    11/10/2008 Previous review
    Il s agit d un hotel situé face a la mer. Les chambres sont propres bien qu un peu petite pour… Read more
  • 3.0 star rating
    18/6/2010
    First to Review

    I go to this huge venue on the North Promenade between Bispham and Cleveleys for the excellent Spindles Health Club situated towards the rear. Open 7am til 10pm 7 days a week, it offers all the facilities one could imagine. I can recommend the swimming pool (with a lane for serious swimmers), jacuzzi and steam room (there is also a sauna, gym, and sun area).

    Can't comment on the rooms, as I have never needed to stay here before (living locally), but there are certainly plenty to choose from.

    • Qype User djb200…
    • Dublin, Republic of Ireland
    • 4 friends
    • 75 reviews
    1.0 star rating
    29/10/2008

    Holiday From Hell !!

    I have never stayed at a hotel anything like this.

    The toast for Breakfast had green mold on it - when we pointed this out, they didn't even remove it!!

    The room was damp, dirty, cold - no central heating.

    We complained several times and the response was 'What do you want us to do about it'.

    The bathroom was dirty, with used toilet paper screwed up on the floor.

    The bed sheets were dirty, with stains on, and the carpet was filthy.

    I recommend you try ANY hotel but this one - It couldn't be anywhere near as bad !!!!

    • Qype User krellb…
    • Leeds, West Yorkshire
    • 2 friends
    • 36 reviews
    3.0 star rating
    20/11/2008

    This Seafront hotel is huge (500 rooms) and very old.

    A throwback to Blackpool's glory days it is now very faded and worn, but it is also very reasonably priced. I booked 2 rooms and got a weekend rate of £50 per room including breakfast. The rooms were both decent sized and one had a huge bathroom.

    I discovered that there was a free Wi-Fi connection that I could pick up in the room.

    The best part of the hotel is that it still has a very decent pool / Gym / Spa club that is free for hotel guests. The pool is at least 30 metres long and has a 6 seater Hot-Tub Jacuzzi. A good sized Sauna and Steam-Room and a well equipped Gym.

    The included Breakfast buffet was definately Quantity over Quality with very dodgy bacon & Sausages, but if you stick to Coffee Toast and Cereal you won't have a problem.

    The Hotel is located in bispham which is a long way North of the Blackpool main attractions, but it is only about 15 mins on a tram to the North Pier or Tower.

    The service I received from the staff was polite and helpful, and I would stay here anytime.

    • Qype User Sarah_…
    • Canterbury, Kent
    • 0 friends
    • 6 reviews
    4.0 star rating
    20/11/2010

    Stayed in this hotel for a turkey and tinsel week. Was a brilliant holiday with great views over the sea.

    The meals were great, and the staff were very friendly and couldnt do more to help.

    I would definately stay here again! I see people have complained about being far from the town.

    However there is a bus stop right outside the hotel on both sides of the road, one side takes you straight into town and drops you at BHS and the other drops you off at a seaside town, and further down a market town and outlet centre.

    You can get a bus ticket for all day for £3.50 which allows you to hop on and off as many buses as you like all day.

    The rooms are old but it is several hundred years old! (if wikipedia is correct!)

    My room was comfy, spacious and warm. I had a couple of problems with my room, which was no-ones fault just one of those things and each time the staff fixed it within an hour. Including putting a new lock on my door. I was very impressed!

    I was also very impressed with the waitress service in the restuarant, as after the second day the waitress remembered we normally had water with our meal and had a jug of water waiting for us when we came down for dinner. This was great service and it helped make the holiday tht bit more special.

    My only complaints were a few little niggles-

    Only one elevator which could only fit 4 people in at a time with cases. So trying to get a coach load ot two of people to and from their rooms for check in/out was a bit of a nightmare, and after over a half hour wait for it, I had to drag my case down from the forth floor.

    The other niggle was a few things with the room, the walls being old are so paper thin I could stand anywhere in my room and have a conversation with people in the room next room and hear them clearly through the wall.

    This also kept me awake all night as I could hear the people above and opposite me clearly.

    Apart from these few little niggles everything else was fine:)

    • Qype User steleg…
    • Bolton, Greater Manchester
    • 1 friend
    • 12 reviews
    1.0 star rating
    19/11/2011

    It's not great, we're only here as part of an organised weekend. Rooms pretty shabby, food avaerage at best. The place is tired inside and out. Lots of parking though. Paper thin walls between rooms means you hear every bowel movement, bathrooms just not clean. Staff are very friendly and helpful. If you don't like queuing for food this isn't the place for you.

    • Qype User allanw…
    • Glasgow
    • 0 friends
    • 4 reviews
    1.0 star rating
    30/7/2011

    we got the wrong room and they would no change it,the room smells, the cups have not been washed,,looks like the Room is for a disabled person,,it said that we would have a bath,,no bath,, this is the hotel from hell,,if i could give no star rating ,,on the web page the hotel looks amazing !!!!! but in reality its a flee pit

    • Qype User hugsfo…
    • Dundee
    • 6 friends
    • 104 reviews
    1.0 star rating
    23/10/2008

    was pricing tihs for my recent trip to blackpool, they qouted me £650 for a week, and im like 'NO' lol and it looks strange from the outside too

    • Qype User oink65…
    • Banbury, Oxfordshire
    • 0 friends
    • 1 review
    4.0 star rating
    30/7/2011

    we have stayed here several times in the last few years and cant speak highly enough about it.Having stayed in various parts of the hotel and never had a problem .When reporting aproblem to the staff it has been dealt with .Itravel a lot in my job and have stayed there with colleagues who love the place,and they are southerners who like to whinge .They loved the breakfast.

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