These guys are the most corrupt letting agent in the world! They are committing fraud and stealing money from tenants. I rented a property from them near canary wharf but I decided to vacate the property. I had the place professionally cleaned but they are saying it wasn't and are trying to charge me 400 pounds to have it cleaned!!! They also tried to charge me a 180 check out fee which wasn;t stated in the contract!!! They play dirty tricks!! Be very weary of these corrupt schemers and stay clear of Morgan Randall. When I moved in the place was dirty and half the place wasn;t functional! They are extorting innocent people using unethical practices! THEY SHOULD BE SHUT DOWN and the AUTHORITIES SHOULD BE CALLED IN WITH MANAGEMENT SENT TO JAIL!!!! YES, IT IS THAT CORRUPT! Complete liars and will take all your money by manipulating housing act to their advantage. THe government needs to do something about these shady letting agencies and bring accountability and transparency across the housing agency industry. PEnalties should be jail for fraudsters!
An absolute joke of a company, I just don't even know where to start. Couldn't agree more with all of the above they'll try and fleece you for anything and everything, they never return your calls or e-mails (unless they want something and then they'll pester you relentlessly), and their customer service and professionalism are non-existent.
I've absolutely no idea why our landlady puts her property in the hands of these 'pros' but she's wasting her money. I had to give it one star as Qype won't let you give no stars- but this outfit is definitely less than zero.
This user has arrived from Qype, a European company acquired by Yelp in 2012. We have integrated the two sites to bring you one great local experience.