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  • 4.0 star rating
    31/8/2013
    1 check-in here

    Very happy with this place.

    Clean and tidy, very English.
    Right outside the tube station.

    Did breakfast one day internet+breakfast was $30 - ok
    Breakfast was ahh ok.

    price was the most reasonable we found in London for a nice place.

  • 3.0 star rating
    21/4/2014

    I'm surprised at the number of 4 and 5 star ratings given this hotel.  We recently completed a stay of several days at the Millennium Baileys, and honestly I can not give it more than 3.5 stars.  

    Let's start with the good:
    Location, location, location!   This hotel has a great location for visiting London.  As mentioned by others, across the street from a tube station.  And across the street from a bus stop that includes one of the hop-on / hop-off sightseeing bus companies.  There are two grocery stores across the street as well for stocking up your room with adult beverages and snacks.  There are a large choice of restaurants within 10 minute walk.  And very easy walk to several of the big museums and Hyde park.

    Hotel bar is also very nice.  They have a popular happy hour and is a nice place for an afternoon refreshment.

    The staff were always very polite and curteous and helpful.

    Now the not so good:
    The rooms are very so-so, and a bit dated.  The beds are very hard...not firm, which I like, but hard as a rock.   The toilets take about 5 minutes for the water tank to fill between flushes.   Could never get a washcloth re-supplied.  And yes, the rooms are clean as mentioned by others...but seriously are we now supposed to give "bonus points" for a hotel keeping the room clean?  That's to be expected!  

    The breakfast buffet is nice that they have and can include in the room rate, but after several days we found the buffet to be very repetitious and the food very average.  No variety in the buffet offerings from day to day...the same exact oferings every single days, and limited at that.

    Overall, the stay here was okay.  I would not really recommend the Millennium Baileys, but neither would I say to avoid it.  It is not a bad option for the reasons given above.

  • 1.0 star rating
    26/5/2014

    DON'T. Just DON'T stay here. We were Up ALL NIGHT with noise from some kind of "council" work on the street which the hotel was unable to stop. From 1:00 AM to past 3 AM. We are told this will HAPPEN AGAIN TOMORROW NIGHT. Upon arrival, we were told that they gave our room to an "elderly" lady. Wi-fi inconsistent, terrible connectivity. And that at 10£ per day!!! Later, in upgraded room --  BTW,  they charge you COMPLETELY in advance upon check-in -- Bathroom smells like mold. No outlet in bathroom for hair dryer. No storage for clothing other than small closet with few hangers. NOT a vacation experience, more like a nightmare. JUST DON'T STAY HERE. If you have reservations here, cancel them and run as fast away from here as possible.

  • 4.0 star rating
    7/11/2013

    This place is clean, quiet and right across from a tube stop. Doesn't get much better for the price. The only problem was they really screwed me over on the handful of local phone calls I made. 4 local calls, for 5 minutes combined and I had to pay something like 20 pounds for it. Help! Rape!!! The description of phone charges by the phone in the room was totally misleading. Please rectify this, Millennium!

  • 3.0 star rating
    14/4/2011

    The hotel is impressive, but crikey the location is (in the lingua franca of my cockney counterparts) PROPER fancy, innit!

    Location: Lovely, lovely part of London (Kensington area). The tube station is right across the road, which is very handy.
    Price: It ranges (checking out the prices yourself is a good idea!)
    Decor and ambiance : Again, I use the word lovely. The hotel itself is quite pretty and goldeny and shiney (not sure if shiney is what people go for in a hotel, I always find it a plus myself!!!)
    Food: Breakfast was great...they had a chinese buffet, and for some reason beyond my understanding, jelly beans beside the pancakes...

    All in all, it's a lovely place to stay, but it doesn't have all the added ammenities such as a swimming pool or spa. Also, they make you pay (rediculous rates) for wi-fi...given that we are well into the Millennium (ziingggggggggg!), it seems silly that guests should have to pay so much for use of the ol' interwebs!.

  • 3.0 star rating
    16/10/2012

    Overall - 3.5 stars

    Walking into the hotel, you can definitely tell why people might call Millennium Bailey's a 4 star hotel - with a nice lobby, plenty of staff and grand exterior. Overall the rooms are a good size, clean with full, in-room private bathrooms. The most important qualities for me! I would recommend the hotel but people should take into the consideration the pros, cons and tips below:

    Some pros:

    * Several restaurant options across the street (a few fast food and sit down choices).
    * Starbucks and café with Illy coffee across the street.
    * Across the street from Gloucester Tube station.
    * Lots of taxis drive by.
    * 24-hr mini grocery store across the street, Tesco Express, where we bought water, drinks and snacks.
    * In room mini-fridge.
    * Standard rooms have full sized beds, which are more like American king sized beds.
    * Safe neighborhood.

    But some cons:

    * No free in-room Wi-Fi for standard rooms.*
    * Rooms in the back wing!! Ask to stay near the elevators if you have kids or a lot of luggage. You will be happy that you don't have to lug your suitcases up and down weird stairs to get to your room.
    * Although nice and friendly, the Concierge and Front Desk people don't know much about where to eat, how long it takes to get somewhere, and typical tourist questions.
    * Creaky floors.
    * Although it's right next to the Gloucester Tube station, there were several stops before getting to the touristy sights of London. The Tube is not nearly as quick as the Paris Metro, so being 8 stops from something can seem like an eternity on the hot Tube. It made it hard to stop by the hotel to drop things off during the day or take a break, since if we came all the way back, we ended up staying at the hotel for longer.

    *No free in-room Wi-Fi is a very important item for me. It is available in your room, but for £25/day, unless you upgrade your room to a larger one! There is free Wi-Fi in the lobby but it's SUPER inconvenient to keep going downstairs to look things up. I didn't realize how important this was, until we were there and didn't have cell phone coverage to look things up on Trip Advisor, Yelp or Google Maps. Millennium Bailey's is a highly rated hotel, where we paid a good amount to stay at. Why not spring for free Wi-Fi for everyone? It should be expected in such a nice hotel and extremely disappointing to see 2-star hotels down the street offering it for free.

    Overall, the hotel seemed nice on the surface but was old if you got a room in the 2nd part of the hotel. The plumbing and air conditioning was old. I wouldn't necessarily agree with the others and call this a value hotel ($180/night) but was a lot nicer than some hotels I've seen online. This would not be a good choice for someone on business since the Wi-Fi is limited, and would not necessarily be a great choice for those wanting to do a lot of tourist things in the center of the City since it takes over 20 minutes to get there on the Tube.

    Tip: Ask to be close to the elevator (avoid rooms where you need to climb a few stairs to get to your room); Ask to face Gloucester St.

  • 4.0 star rating
    9/9/2010

    Classic London architecture, cozy room, warm and friendly service.

    My travel agent gave me a choice between the Millenium Baileys and the Millenium Gloucester next door. She said that the Gloucester was more modern. I didn't want to sell myself short by losing out on the true London experience, so I opted for Baileys. It's located steps away from the Gloucester Road Underground Station, a Tesco (convenience store, kind of like a 7-11), a handful of pubs, and one of the double decker tor stops. A marvelous location!

    Based on it's architecture and layout, the Baileys seems to be a converted apartment building. It has the beautiful black iron railings, window planters, brick exterior, and intricate molding that is so uniquely London. From the momeny my cab pulled up, a doorman was there to immediately grab my bags and open the door for me. The receptionist gave me a few suggestions on places to eat and shop. She also handed me a few brochures for the Underground system and the bus tours. Score!

    The room itself was the most spacious (approx. 300 sq. ft) that I had in my three-country tour of Europe. We paid 20 pounds per night to upgrade to this larger room and it was worth it. There was a queen sized bed, a desk, and lots of drawer space. There was also a very spacious closet. The window was propped open with a bent toothbrush, which I thought was pretty funny. I brought the wrong plug adapter (mine only worked for all other countries in Europe except England) but thankfully, the room had one American plug - whew! Thanks Brits! We Americans must do this all the time...

    Even the bathroom had personality - a ceramic pedestal sink, a narrow raised bathtub with attached shower head. I seriously had to learn how to flush the toilets in Europe - they have levers that release water as long as they are being pressed, so you have to sit there holding the lever for a few seconds, which is a bit awkward.

    The lobby of the Bailey's is connected to a lounge that featured nightly live music. There was a jazz band when I was there. I never ate in the lounge because it was pricey, but it's nice to have the option.

    It's also quite affordable. It's priced like a 3 star but feels almost like a 4 star, especially because of the service. I never had to lift a finger while I was there, not even to open my own door to enter or leave the hotel. And the fact that they're across the street from the Underground gave my husband and I the confidence to explore all over London until 12:30am (when the underground stops running).

    I absolutely loved it. I've said it before and I'll say it again. I left a piece of my heart with you, London. I'll be back one day, maybe permanently :)

  • 3.0 star rating
    11/11/2011
    12 check-ins here

    Good price, great location, little attention to detail.

    Spending 2 weeks in London I wanted a hotel that was convenient to work and play with good light, bigger than a bread box room and not breaking the bank. The Bailey. Delivered all of that.

    I booked a Club Room which came with free internet access and breakfast and requested a high floor with good light. Although my room was not ready when I arrived after 5PM, I was offered a drink in the bar while I waited. Good customer service so far.

    The room #542 was surprisingly big and airy with room to breath. Two large windows, a fold out love seat and king size bed together with a small closet and two sets of drawers. I've stayed in much nicer and much smaller in London but for the price, this was just right.The bathroom was also good size for two to move around and well flowing drains. As usual, there's little storage space or counter to store your tools of the trade.

    Cleaning service was a bit off. Some days I would return to all fresh towels even though I had the used nicely hung. Other days some would be replaced and others removed. I came in more than one day to find no face clothes. The bed was always made but trash remained and even some dirty glasses that were clearly dirty. There was no attention to detail.

    Room, concierge and laundry service available for your convenience. However, the food was not great. Breakfast every morning was in the hotel restaurant, Olive and consisted, without fail: scrambled and poached eggs, ham and eggs, has browns, steamed tomatoes and mushrooms, select Asian bits, breads, cereals, fruit and yogurt. I did not expect much and was not disappointed. Dinner in Olives as well at the room service from there was marginally bad. Lets put it this way, I'll stay at Bailey's again but not pay extra for any breakfast or eat in Olives. Not worth it.

    One other point of dismay was a tour bus booked through the front desk on a personal credit card. The next thing I know, the room bill has been charged to that card and not the corporate card originally used and approved for the room. While this did not hinder my trip, it certainly could to others. Where' the attention here? When I realized their mistake a few days later, they were quick to issue a refund and charge the correct card which was good. However, it should not have happened in the first place.

    Will I stay here again? You bet ya but I'll make sure it's a deal, I get a top floor room and I will not eat on the property. There's plenty of great food on the block. Try Nando's and Bryon's to name two.

  • 4.0 star rating
    30/1/2009
    First to Review

    Stayed here twice over the holidays - each for a two-night stay.

    The location is FABULOUS.  It is right outside the Gloucester Road tube station (as you are exiting, take a right and the hotel is right there.  I took a left and went the long way...).  So five stars for location.  It's also walking distance to Harrod's, Hyde Park and, well, depending your definition of "walking distance", even Buckingham Palace and Westminster Abbey (well, I walked it).  

    We had different rooms each stay - one was much larger than other.  Both were comfortable.  The only not great part was the bathroom - particularly the sink.  There were separate hot and cold water spouts and they didn't extend very far so even washing hands was a little awkward.

    Our room rate included breakfast and it was a very nice spread - including Nutella!  Mmmmm...Nutella...  Though if it's not in your room rate - it's pretty pricey - 14 or 16 pounds, I think.  And even I won't pay that for all-you-can-eat Nutella.

  • 4.0 star rating
    28/1/2012

    Loved staying here.  Stayed one week with my young son and we had a great stay.  The neighborhood is great, two wonderful grocers, the tube, right at your door.  We had a lovely view and it was surprisingly quiet, not silent by any means, but not disruptive.  Never heard a peep from other rooms or hallways.  The staff is professional, but if you want info or interaction they are friendly.  

    Lodging in London is expensive and can be hard to book a nice place, We stayed for about $125 USD per night(Feb/March 2011), what a bargain, it is worth more.

  • 3.0 star rating
    4/1/2010

    The hotel has a pretty interior, the rooms are totally European standard -- small but serviceable, and the mattress is comfy.  The staff was not particularly friendly, and the breakfast is ridiculously overpriced, but there's always the Starbucks across the street for something more appropriate and equally easy.

    The location is super convenient to the tube and to some very nice restaurants -- I highly recommend the Prince Regent down the road.  

    I wouldn't go out of my way to stay here again, but I wouldn't avoid it either if they were having a good deal on rates (as they often are).

  • 3.0 star rating
    1/5/2013

    Probably 2.75 stars.
    Stayed here during the 2012 Olympics so there was not a lot of choice for reasonable accomodations. Hotel is old, a bit run down and overall cramped - definitely built for another age. The Olives Bar is great -did not try the restaurant (Highly recommend Med Kitchen about 1 km north on Gloucester Road). Location next to the tube station is great. W-Fi was like 10 pound/day - this may have been Olympics extortion. There was supposedly free wi-fi at Olives but I could barely get a signal. OK place to stay - it's London so don't spend too much tinme in the room.

  • 4.0 star rating
    10/12/2010

    Really enjoyed my one night stay at the Millennium Baileys Hotel. I booked a room here after setting sights on the one we booked on line. It was beyond awful so after having drinks at the hotel bar Olives, I booked the next night at Millennium Baileys.
    The staff was positively charming and helpful. They booked us with ease and we were able to drop off our bags first thing the next morning. As it turns out our room was available when we arrived so were were able to go right up.
    The room was lovely, well stocked and comfortable. Comfortable bed, huge bathroom and lots of space for us to move around as opposed to the first place (see my review for St. Simeon). Included with our reservation was breakfast which was tasty and offered a decent selection.
    Considering the location and its proximity to many attractions as well as a tube stop (across the street), the price was great. I would definitely book here again on my next visit.

  • 5.0 star rating
    27/6/2009

    I have stayed here twice and I absolutely love this place.  The location is perfect: the Gloucester Road tube station is right across the street and it's a quick ride to anywhere you want to go.  Additionally, it's close to Harrod's and that is a must-see on every trip I take to London.  There is a 24-hour mini-mart right across the street, so picking up bottled water and some snacks before heading out for a day of sightseeing is really convenient.  This part of town is really safe too.  The afternoon tea at the restaurant is spectacular.  This hotel is totally my number one choice to stay at in London.

  • 4.0 star rating
    28/2/2009

    We chose this because it is in a lively, yet peaceful area and the hotel has its own restaurant. Through the hotel website, we reserved our room at a rate under £100/night, including breakfast for both of us. If I were to do this again, I'd skip the inclusive breakfast and go with inclusive Internet/WiFi instead. The location can't be beat for what we wanted and rather close to museums and Hyde Park as well as other attractions, including shopping.

  • 5.0 star rating
    29/6/2010

    Use to stay here all the time for a job..... It was always like coming home... No other hotel in the world ever gave me this feeling.... Even down to a slight smell of bean & bacon soup... yeah that's weird but man I was cozy there. Pub across the street is also a fine place to have a pint. Hopefully I can bring my family here one day.

  • 3.0 star rating
    17/12/2010

    Great location, clean, the rooms are good size for european hotel but the staff at the reception area are not helpful at all. Out of the 6 nights stay I had there their alarm went off 3 times and woke me up in the middle of nights which was very annoying and when I told them they didn't have any reasonable answer. I also emailed them, all I got was sorry people smoke in their rooms and we can't control that!!!

  • 1.0 star rating
    10/7/2011

    Quite possibly, the worst hotel stay I have ever had in London -- and that's a lot of hotels.  The reception staff was brusque and unhelpful.  The original "standard" room I was given was big enough for one queen bed -- and that is literally about all.  It was the tiniest, most unattractive room I have ever seen. They were nice enough to change me, but the new room was nothing to write home about -- plus, it was right next to the "service closet," which had housekeepers slamming it shut starting around 6 a.m.  Housekeeping didn't even bother to make up my room one night (no "do not disturb" sign on the door) and the air conditioner was either on or off -- no ability to set it and regulate the temperature.  All this for 170 pounds a night plus 20 quid for the Internet service without Wifi?  (For you Americans keeping track, that's well over $300 a night!)  Sure the location is good, but that's literally all.  The rooms are unattractive, the staff is not particularly polite and the whole place looks like it has seen better days.  For this price, you can do MUCH better elsewhere in Central London ... trust me.  No, you won't be on Park Lane, but you'll be in a more comfortable, charming, well-equipped and better-maintained room (plus, quieter) than here.  Not recommended at all.

  • 5.0 star rating
    19/3/2013

    After much research, we chose Millennium Baileys Hotel for our 5 day London experience and we were not disappointed.  We wanted a place in the Kensington area that was convenient, not too expensive, and had "british" character.  Millennium Baileys was all that and more.  You walk out the front door of the hotel and into the Gloucester Rd tube - no touring time wasted.  Gloucester Rd station is on the Piccadilly line, the same line as Heathrow, as well as Green Park, Picadilly Circus and Leicester Square stops where we spent most of our evenings.  The neighborhood had everything we needed within short walking distance, a great pub across the street, and best of all, was safe enough for my 16 year old niece to step out and grab a coffee on her own in the morning.  The room and bathroom were plenty big enough, the lobby provided the british atmosphere I was looking for, and the staff was helpful when approached, offering suggestions that made our itinerary more pleasant and efficient like pointing out that since Harrod's doesn't open until 10am, it would be nicer to walk than to take the tube & make a line change.  Lodging in London is expensive and there are so many options.  I feel we made the best choice possible and would stay here again.

  • 5.0 star rating
    20/8/2011

    I chose this hotel on Expedia based on its proximity to the Gloucester Rd underground station(to and from heathrow in less than hour, for about 4 pounds) and I could not have been more pleased with it. I was traveling alone for the first time, to another country, and had no idea what to expect, but this hotel was just lovely, staff as helpful as could be, room was as reserved and clean, and there was even a plug already wired for US voltage--huge bonus since my adapter didn't work.  Old world charm with meticulous attention to vintage details, bed was very comfortable and room service fast & not too expensive. It's a fairly residential location with many interesting shops nearby, including a great pub, Stanhope Arms, right across the street, plus fast food and Starbucks if you go for that sort of thing. I felt very comfortable walking at night in this area. The next chance I get I will return to London and I will absolutely stay at this hotel. Thanks to them my first trip alone was just a bit more enjoyable!

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