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    • Qype User mrmark…
    • Darlington
    • 279 friends
    • 323 reviews
    5.0 star rating
    24/10/2011

    I had just got hold of a second hand citreon car.

    It came in a bit of a state, so I found Matty on QYPE.

    He travelled out from Scarborough to Harwood Dale which was a bonus because I work from home.

    Texted me to say he was on the way and rang when he was close.

    Great communication and a great price too.

    I had superglue marks on the dashboard from where the previous owner had superglued his tom tom to!

    Matty took one look at it and said it would be no problem to remove.

    Not only did he shampoo, clean, vacuum the inside he also did an amazing job on the out of the car too.

    The end result was amazing, I will get a photo on here later but it is showroom clean.

    Fantastic service, recommended to all and everyone in Scarborough and District.

    It doesn't matter how many words use to big up Matty, a photo paints a thousand words, so I promise I will get the photo of the car up later.
    Great work!

    • Qype User Scarbo…
    • Scarborough, North Yorkshire
    • 6 friends
    • 24 reviews
    5.0 star rating
    7/7/2011

    Matty did my car the other day and he did an outstanding job. My car looked a mess, but he put the shine back in to my car. Would really recommend him to anyone.

    • Qype User maj…
    • Pickering, North Yorkshire
    • 0 friends
    • 1 review
    1.0 star rating
    30/5/2013

    It is a shame that I cannot award no stars since this is what I consider this review should be. I booked Matty to clean and valet a 44 prior to sale. He quoted me £90 for a full valet which I considered pricey but nevertheless went ahead. Matty turned up and then charged £140. Regrettably I was not around at the time of the work but left the money with a member of my staff who was not aware of the price arranged and paid in full. Despite answering an initial email speedily concerning the arrangements and directions to my property he ignored subsequent emails questioning his pricing structure. He also smoked while on the job which was most unprofessional. When I did get to speak to him he confirmed that the extra was for travelling time (quoting 90 minutes in total for a 20 minute single journey of 12 miles) and some extra treatment. Additionally he blamed me for leaving the payment with my PA and accused me of 'not hearing him' when he explained his terms concerning travelling. This is not true and had I been aware I would have booked an alternative valeter closer. Overall I rate his customer service skills as poor. It is unfortunate that he did not offer a refund which is why I have resorted to raising this honest and forthright review. Overall my experience was extremely disappointing, the work done was reasonable but not outstanding given the price. I feel hoodwinked and would not recommend Matty and would further urge any of his future customers to ensure that a price is agreed prior to any work commencing or just use an alternative.

    Matthew T.
    Comment from Matthew T. of Mattys Mobile Valeting and Detailing
    Business Owner
    18/2/2014 Est 2004 sorry to here you wasn't happy  with my services I have been a mobile  valeter/detailer for… Read more
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From the business

Specialties

Mobile car valeting and detailing

History

Established in 2004.

I have been in the valeting trade for 12 years  and I have been a mobile car valeter and detailer for 10 year now

Meet the Business Owner

Matthew T.
Matthew T. Business Owner

Mattys mobile valeting and detailing