Qype logo Join Yelp

Qype has joined Yelp to bring you more reviews, community and businesses. Read More.

Recommended Reviews

    • Qype User howard…
    • Cardiff
    • 1 friend
    • 22 reviews
    4.0 star rating
    6/7/2011

    I like this store. The staff are extremely helpful and many times the old adage "The Customer Is King" springs to mind, especially as shop service is often dire in so many shops nowadays - Mary Portas IS right.
    M and S is a good quality no-fuss shopping experience without a creepy salesman following you around making you feel guilty if you don't buy anything.
    I particularly like the glass-fronted cafe (ref my photo) which gives diners a wonderful view of Queen St.

  • 4.0 star rating
    3/10/2010

    Who can resist the good old M&S adverts? That lady's voice should be on everything from the Speaking Clock to telling me what floor my lift's about to stop at to reminding me that I have no new messages and no saved messages. She could tell me that I had leprosy and I would still feel all warm and fuzzy inside.

    This M&S has had a makeover recently which was to be honest long overdue. It used to be a little dark and dingy inside, possibly so as not to over-excite the many pensioners who live within. I don't subscribe to the opinion that M&S is a shop purely for old people, but there's certainly a disproportionate amount of bus passes in there. I guess it's the same reason lots of older people are AA members and drive Rovers. British institutions. I've got nothing against old people at all though as long as they aren't pushing a shopping trolley.

    So back to the food then. I have never shopped here for clothes so can't really comment. M&S food is, for me, a treat. There's no way I would shop here every week as I'm nowhere near rich enough. But when I do, I never regret it. It's the only place I know that will sell me cherry juice and charge me £3.99 for it. Even their microwave meals don't make you feel guilty. They've got great Wines here too and those are generally more reasonably priced than most of the food although you can, of course, buy properly expensive wine here too. The food is pretty much definitely the best quality you can get from any of the big high street places. Just be prepared to fork out for it.

  • 4.0 star rating
    26/8/2010

    Gnah! So. Many. Old people. The smell of death is everywhere in this store; lingering behind every clothing rack is an extra from The Mummy who looks like she escaped with her costume still on. They cluster around the sales like swarms of beetles, their bent backs huddled over their beat down victims who have been hammered into submission with the handbags of geriatric violence.

    I kid. Old people worry me, but it's not because of some ageist agenda of mine. It's simply because I was raised in a house with a very traditional grandmother and so had a grand sense of respect beaten into me from a very young age. Marks and Spencer's is truly packed with them though, so expect to move through the aisles at something approaching a fiftieth of a mile per hour.

    I'm told Marks and Sparks has an excellent range of bras and cater for women of all sizes. Well, congratulations Marks and Spencer's. But I don't feel this should get them too many prizes. I imagine "measuring breasts" is a pretty sought after job regardless of where you are, so I'd expect them to be damn good at it.

  • 4.0 star rating
    12/5/2010
    First to Review

    This is one big M&S. It has floors of clothes laid out really clearly, it has a fantastic cafe with glass windows overlooking the main shopping street and it has a pretty big food court where you order customised cakes and party foods as well as stock up on your groceries.

    I also go here if I want a bra fitting as the ladies are well trained and so professional I always feel at ease. I don't know what they give their staff but they are always so pleasant and helpful.

    I don't often buy clothes here but I have noticed they are a lot better than they used to be and much more reasonable that I expected. The gift section is always fantastic, especially at christmas and its just so nice to have somewhere in the city to pick up some lovely food and a bottle of wine to enjoy when you get home.

  • 5.0 star rating
    11/9/2010

    Okay, so I doubt there are many people who don't know what Marks and Spencer is. You probably used to get dragged here as a child for your school uniform, and since then, it's been all about M&S Rocky Roads. However, I really want to draw attention to a specific department of this particular M&S store: the lingerie department.

    Most people are of the opinion that Marks and Spencer is a store for old people. It's easy to see why this is the case when you barely see anyone who isn't old enough for a free bus pass shopping in there. But the lingerie department is definitely not aimed at the over 70s. (If it is, it's aimed at a very specific type of old lady, which is not something anyone wants to think about). The underwear in Marks and Spencer is fashionable, sexy and really well made. It also stocks a wide range of sizes, including the rare ones, and these are not just limited to the basic styles.

    A special mention also needs to go to the ladies who provide the bra fitting service. M&S have the most thorough and accurate bra fitting service I've ever used, and the women who work there are wonderfully helpful and put you completely at your ease, which is important given what they're doing.

  • 3.0 star rating
    1/10/2010

    Anyone who has been in Britain for a week or more will know what Marks and Sparks is. Want well fitting underwear that is pretty and dignified? Head here. Desperate for a simple pink t-shirt to set off an old skirt? Plain fair-trade tops start at £2.50. Want a dress to wear to your nan's 80th? You're in the right place.
    Luckily, to spice things up a little, Cardiff's M&S has a nice little touch that stands it apart from the expected. Thanks to a recent makeover, the store now has a café overlooking Queen Street, where you can sip latte and watch over the world.
    Queues for drinks here can be a little chaotic though. The result of this is that people tend to reserve tables while their partners order, making waiting times even longer. I guess that's the trouble when only some of the seats offer a balcony view to the wonderful performance of everyday Cardiff life.

    URBAN CHALLENGE: Watch a couple disagree outside Topshop. Always happens.

  • 4.0 star rating
    2/10/2010

    I don't think you can walk around Cardiff without visiting one of its biggest stores. Marks and Spencer on Cardiff Queen Street is an excellent store and has become even more popular since it had a make over. They sell everything from clothing to home ware to technology and of course to their delicious food that you see on the adverts all the time.

    It used to be a very dark store that wasn't very appealing to me but since the make-over it looks a lot brighter with clearer directions to what department is on which floor. Departments include menswear, women's wear, children's wear, home ware, technology, bureau de change, and food department and at Christmas they open the gift shop area. You can never visit Marks and Spencer without it being busy. It is filled with people either fighting over the last pack of roast potatoes on Christmas Eve or people struggling to find a seat in the Café are. If you do fancy going to the Café at lunchtime then I would recommend you go earlier than usual. The best department in Marks and Spencer would have to be the food area. They sell such delicious food that we all deserve now and then. It may be a little more expensive than your regular supermarket but it's worth it.

    Marks and Spencer is a great shop in Cardiff. It has something for everyone and it's filled with polite staff members that are very helpful.

    • Qype User deCabb…
    • London
    • 334 friends
    • 515 reviews
    4.0 star rating
    23/11/2008

    Wow this place was huge when I was last there! I think you could almost equate it with the Oxford St massive branch though perhaps not quite.

    I do seem to review food a lot and this will be no different. The food I was able to get here was actually very impressive in range - possibly bigger than the Oxford St branch. I felt as though there were more different items available for me to buy. I spent ages shopping for clothes before going to the food section and I think husband must have felt I'd been eaten by the store!

    • Qype User penyla…
    • Cardiff
    • 1 friend
    • 53 reviews
    5.0 star rating
    15/11/2008

    Marks and Spencer has always been my favourite shop and it is even better now it has been renovated. Now it is far easier to find items and there is plenty of room between the aisles.

    The staff are here are always friendly and nothing is ever too much trouble. If you like bargains its worth braving the scrum for the sales - it may be chaos but most of the items have a really good discount - generally fifty percent so its worth stocking up. If you buy food there is a collect by car service where you can leave your shopping and go back to pick it up with your car. They have my vote every time.

  • 4.0 star rating
    9/7/2010

    Giant. Truly giant. Great food and good knickers.

    • Qype User Cookie…
    • Pontypridd, Rhondda Cynon Taff
    • 6 friends
    • 91 reviews
    4.0 star rating
    20/10/2008

    Nice place, Quite big can get quite cramped though. Can buy loads of nice food from there especialy the desserts.

    • Qype User wannab…
    • Barry, Vale of Glamorgan
    • 4 friends
    • 138 reviews
    4.0 star rating
    22/1/2009

    This store is right in the heart of Cardiff. It has just emerged from many months of refurbishment and it looks the better for it. The fashion floors are extensive but spread over several floors so may not be very convenient for anyone who has difficulty using stairs and escalators. The cafe has been extended, but is still too small for the number of customers who want a break. The food hall has also been enlarged, but it is not one I use much because, unlike their out-of-town stores, it is long way back to the car park or railway station with heavy bags if you do a big food shop. This shop is always busy and its best to go mid week. Avoid the week end at all costs and avoid the lunch hour on normal working days.

    • Qype User Happye…
    • Tonypandy, Rhondda Cynon Taff
    • 3 friends
    • 96 reviews
    4.0 star rating
    17/11/2008

    I really like the BHS restaurant it does really good breakfasts and it has fantastic cakes. It is really good value for money in the city centre and the staff are really helpful and patient even with choosy children. It can get a bit full but everywhere is the same in town.

    • Qype User clemma…
    • Cardiff
    • 2 friends
    • 1 review
    3.0 star rating
    22/1/2009

    This store does look better now, though I'm not sure it looks all that much better than it did before they began messing it up to 'refurbish' it!. It does though feel more spacious. I agree anybody who isn't that mobile will find it a bit inconvenient; I have some muscular problems and going to the back of the top floor feels like quite a trek!
    I liked the old cafe even though it did get too crowded. The new one is poorly designed, I thought; it's silly to make customers move between different serving stations depending on what they want (when they'll almost certainly have to go to more than one anyway) and the space could have been used for more tables and chairs so more people could use the cafe.
    I'm a bit disappointed by the 'new' store but that's probably related to the fact that I was more mobile when the old one was open. And that one was too full at weekends too. Still, it probably is best avoided not only then but at lunchtimes.

    • Qype User wendyw…
    • Milford Haven, Pembrokeshire
    • 0 friends
    • 53 reviews
    3.0 star rating
    23/11/2008

    This is one of M & S better stores. Large, bright and plenty of room between the stock and displays. Friendly, helpful staff. There is a foreigh currency desk shich always seems to offer the best rates. The store is on 2 floors with an escalator or lift to help you change floors. The food hall is large and well stocked. There is a choice of 4 places to eat. 2 coffe shops, 1 takeaway and the best bit the Delit Bar which is situated in the food hall. The menu is limited and slightly on the pricey side. It is however freshly prepared, some of the preparation happens in front of your eyes. Unfortunately there are often items not available on the menu because they have run out. This always seems a bit silly when you are sitting in the middle of a well stocked food hall. You sit on high stools at a high counter. This can be slightly difficult to negotiate for the older generation, me included, the chairs are very heavy and difficult to move. At busy times you will have to queue. EVen with missing menu items and awkward seats and queues I keep going back for more.

    • Qype User RAYBEN…
    • Cardiff
    • 0 friends
    • 15 reviews
    4.0 star rating
    23/11/2008

    This store is currently undergoing renovation and will be massive.The new cafe is really good , large windows overlooking the highstreet and well lit.The supermarket is situated on the ground floor and the ususal M& S choice spread out over the 3 floors.

Page 1 of 1