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  • 702-704 Coventry Road
    Small Heath

    Birmingham B10 0TT
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  • Phone number 0121 773 2966

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    • Qype User tissue…
    • London
    • 0 friends
    • 1 review
    1.0 star rating
    24/10/2011

    I would like to WARN everyone !!! Don't buy anything from them !!!! Recently bought a vehicle. Then three days later had a gearbox fault. Told Mansell, they said they would fix it. Had car for two weeks. Would not tell me where the car was ? Which garage ect. Finally found out. Went to look at car, GUESS WHAT ! stuck in a corner no work done !!!! told Mansell motors. Few days later they said car fixed. Did not trust them, so took to Driver Transmissions in Moseley for second opinion. As I came out from talking to them, GUESS WHAT !! My car stuck in reverse as a automatic. This was the original problem. Driver Trans gave me and my baby a lift home. Again no car. Told Mansell. They said thay would collect car to fix. If not done by thurs would refund. They did not collect car. Come thurs texted to say oHH car booked in for following Monday !!!! Not on. Husband then had to stop being to nice. We demanded a refund !!!! Finally they agreed for us to return car and gave us a chq !!!!! to balance their books they said !!! Ha Ha. They took debit card payment of us !!! We gave car got them to sign paper to say returned. Then for a week, waited for chq to clear. When my husband asked it will clear ??? Mr Mansell said, well if it does not, what are you going to do, look at my face !!!!. Cheeky or what. Thank God !!! It cleared !!! Miracle. we cashed waited two more days to be safe. Now I have bought a lovely car from a lovely honest man. Never buy from these people. Trading standards don't help. System is rubbish. Always pay at least the deposit by credit card. For protection. MANSELL MOTORS YOU SHOULD BE ASHAMED OF YOURSELF. Kids had just gone back to school. so no car had to rely on others for school runs, evan shopped online with asda !!!! for 5-6 weeks. THEY ARE A JOKE. STAY WELL CLEAR!!!!!!!! Wish I had checked the reviews first !!!! HOPE THIS HELPS !!!!!!

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