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  • “They tend to use dark moody tones, and all the bathrooms and bedrooms use only modern shapes ( a square sink!) of course complete with an LCD screen on the wall, and your own personal DVD Player.” in 2 reviews

  • “Also had the best non-suite room in the whole place, on the top floor.” in 2 reviews

  • “For a nice night out at The Mailbox, perhaps for a special occasion, the Malmaison is perfect as it is close and very smart.” in 2 reviews

Recommended Reviews

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    • Qype User markcr…
    • Birmingham, West Midlands
    • 7 friends
    • 63 reviews
    5.0 star rating
    15/11/2008

    In Birmingham's 'Mailbox' this Malmaison hotel is one of the nicest places to stay in the City. It's also one of the cheapest for a night away at the weekend.

    The whole place is really well fitted out, all of the rooms I've stayed in have been plenty big enough, with a nice bathroom too.

    The beds are comfortable, the lifts come quickly, there's parking right under the hotel.

    The only negatives are that the staff can be a little bit too cool and the spa is ALWAYS fully booked at the weekends.

    • Qype User greenm…
    • Esher, Surrey
    • 173 friends
    • 270 reviews
    4.0 star rating
    23/9/2008

    Only had a couple of drinks early evening, on a Monday
    But even the there was certainly a Buzz, interesting decor.

    • Qype User mitch…
    • Oldbury, West Midlands
    • 87 friends
    • 106 reviews
    4.0 star rating
    19/11/2008

    Malmaisons interior is very unusual but in a good way being its very modern & luxurious. Each room is very unique and very spacious.
    The service overall is very good however the occassional member of staff can lack slightly.
    The bar also is the prices you expect from an upmarket hotel however the food and drinks are of a high standard.
    The mailbox is only a short walk away and I would happilly return here - When I can ;)

    • Qype User krissy…
    • Birmingham, West Midlands
    • 0 friends
    • 51 reviews
    4.0 star rating
    19/11/2008

    I have stayed in Mal a couple of times and found it very nice and welcoming, very comfortbale and quite luxurious.

    It is not ludicrously expensive, but not cheap either so is perhaps a place for a special occasions.

    Although I have never eaten at the Mal restaurant, I have heard good things about it and i have actualy had a drink in the bar there, which was very nice, although pricey i found.

    For a nice night out at The Mailbox, perhaps for a special occasion, the Malmaison is perfect as it is close and very smart. Plus if you do want to venture into town, it's a 10 minute walk of a cheap taxi ride.

    • Qype User kristi…
    • London
    • 111 friends
    • 158 reviews
    5.0 star rating
    31/7/2010

    Malmaison Birmingham is the best-known boutique hotel in the city, its opulent style and rich colours always a crowd-pleaser. Set amidst the bustle of The Mailbox complex, 189 rooms offer sanctuary to discerning guests, the epitome being the Penny Black suite. All deep purples, black and rich reds, the suite has a small screening room, separate lounge area and even a treatment room for in-suite massages! Five signature Mal meeting rooms take a maximum of 45 people in theatre style and a private dining room for 16 people allows groups to enjoy the fabulous brasserie food. If you dont like dark colour schemes then this is not the hotel for you. It can occasionally feel claustrophobic, but in generl I find it cozy and intimate.

    • Qype User Joanna…
    • Leeds, West Yorkshire
    • 182 friends
    • 71 reviews
    5.0 star rating
    9/4/2008

    Stayed here at very short notice on a Friday evening and got an amazing 'friend of a friend of the manager' deal, can't say how much for, but an astoundingly low price. Also had the best non-suite room in the whole place, on the top floor. Fantastic room, immaculate, classical music playing on arrival. Lovely toiletries.
    The bar is contempory and stylish. Waitress service when it's not packed out. Lovely cocktails and not over-priced (but not cheap either!).
    Breakfast was included and had a great continental selection. I had salmon and scrambled eggs, which were tasty, but a friend had boiled eggs and soldiers, which were underdone and not as good. Service was a little slow. Good for celebrity spotting! Kelly Osbourne (in the room next door) and Trinny and Suzanna at breakfast
    One of the nicest hotels I've stayed in, would definitely recommend the Malmaison brand. And I haven't been swayed by the excellent deal too much, promise! Although going back and paying full price next time might sting :)

    • Qype User robbie…
    • Manchester
    • 71 friends
    • 157 reviews
    4.0 star rating
    14/11/2008

    I stayed at the Malmaison in Birmingham last year and must admit it was once of the nicest hotels I have stayed in to date. The hotel is based in the centre of Birmingham and ideal for romantic weekend away or even just for a good shopping trip as it is in the right district for all the great stores such as Nichols. Unfortunately for me this is quite an expensive hotel so I will only stay here if it is a special occasion. The facilities were flawlessly clean and the staff very keen to help. I was very impressed with this hotel and would love to stay here again

    • Qype User little…
    • Solihull, West Midlands
    • 7 friends
    • 193 reviews
    3.0 star rating
    14/11/2008

    Have had work Xmas meals here for the past few years and always liked it. The food was lovely although portions a little on the small side. The drinks are very expensive particularly spirits with a mixer so beware!

    • Qype User Rease…
    • London
    • 6 friends
    • 82 reviews
    5.0 star rating
    3/4/2008

    Yet another gorgeous Malmaison with its painfully fashionable and chic stylish decor. They tend to use dark moody tones, and all the bathrooms and bedrooms use only modern shapes ( a square sink!) of course complete with an LCD screen on the wall, and your own personal DVD Player. What sets this one apart from the other Malmaison's is the gorgeous spa, open until 10pm its exactly what you need after a long meeting. Highly recommended.

    • Qype User Riobab…
    • Birmingham, West Midlands
    • 0 friends
    • 39 reviews
    4.0 star rating
    3/11/2007

    The Malmaison bar is the achingly cool place to go for a drink in Birmingham. Located at the front of the Mailbox development, you'll be lucky to get in here if you're not a resident.... so atleast dress up to look the part. If you do make it past the bouncers you'll be greeted by a stylish red and black interior, plenty of LCD screens (often flashing up images of achingly beautiful, half naked models). The empasis here is on fine wines, cocktails and champagne and as you'd expect the prices can be eye watering. Depending on your tastes, this place is either your ideal of heaven or hell. Personally, I love it.

    • Qype User SarahH…
    • Birmingham, West Midlands
    • 2 friends
    • 17 reviews
    4.0 star rating
    4/11/2011

    Great night out!

    • Qype User emma97…
    • London
    • 0 friends
    • 11 reviews
    5.0 star rating
    22/6/2011

    It looks such a lovely place...

    • Qype User prince…
    • Bilston, West Midlands
    • 6 friends
    • 209 reviews
    5.0 star rating
    16/11/2008

    having stayed at the malmaison many times, it never disappoints!the decor is flawless, the service is excellent and the bar and restaurant are fantastic.

    • Qype User jonny_…
    • Redcar
    • 3 friends
    • 55 reviews
    4.0 star rating
    14/11/2008

    My wife and stayed for two nights to celebrate our tenth wedding anniversary. We had high hopes of our first Malmaison experience, but ended up having a rather confusing and disappointing experience. This wasn't the luxurious, celebratory break we had in mind.

    It's best summed up by these positive and negative points:

    Positives:
    Staff were friendly and helpful on a one-to-one basis throughout the stay
    Breakfast buffet was excellent
    Hot breakfast was well cooked, if a little small
    Restaurant food on the a la carte menu was well cooked and tasty
    Excellent, central location
    Nice decor in the public areas
    Hotel room was quiet and well insulated from external noise


    Negatives:
    Dirty room on arrival - I still can't really believe the manager was happy to let this particular room be let out at full price. I'm sorry, but cleanliness is everything in the hospitality business and a dirty room is unforgivable in a one star hotel in this day and age, never mind a four star. Our room had a stained carpet and some litter by the bed. We picked up the litter and tried not to speculate on what had caused the brown stain on the beige carpet.
    Poor Room Service - On the phone, before arriving, I ordered a bottle of champagne and requested that it be sent to our room ten minutes after we'd checked in, as a surprise for my wife - it hadn't arrived after being in the room for 90 minutes. The 'surprise' was then rather pointless after having to call and follow it up from the room itself.
    Noise in the Restaurant - For me, a sophisticated dinner costing £75 a head is not accompanied by pounding techno and dance tracks, even on a Saturday night. (The 'Bistro' is next to the bar in an open plan arrangement.) We had a table tucked right away from the bar iself, but the music was pounding so loudly that it intruded across the tables and ruined any intimacy.
    I've nothing against MTV being blasted in the bar to those that want to hear it, but if you're going to charge these sort of prices in your restaurant then the ambience has got to measure up. It didn't.

    • Qype User jimea…
    • Runcorn, Halton
    • 2 friends
    • 22 reviews
    4.0 star rating
    7/5/2009

    Really nice hotel with helpful staff. Room was comfortable and well appointed. Bar on the dear side but not excessive for this type of hotel. Food was delicious although this was not the opinion of all within our party - probably 3/5 for the food!

    • Qype User anjali…
    • Birmingham, West Midlands
    • 0 friends
    • 4 reviews
    4.0 star rating
    19/1/2011

    Great cocktails and desserts! Lovely atmosphere.Would recommend for couples and for a girlie night.

    • Qype User Bogpon…
    • London
    • 0 friends
    • 4 reviews
    4.0 star rating
    20/11/2012

    Good hotel. Not sure what the hype is about but a nice place to lay your head.

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