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  • 5.0 star rating

    Fantastic authentic cuisine! Dumplings are amazing as well as the hot and sour soup. Feasted on a dinner for four which left us with a hefty size takeaway. Absolutely delicious! Definitely will visit again.

  • 3.0 star rating

    I maybe I am missing something, it maybe that I did not have dim sum or my expectations were to high. After spending the day at the National Gallery, I was starving and wanted some really good Chinese food, so I decided to try Jade Garden.

    I was disappointed the food was ok and slightly over priced; I always look for that  mmm....factor, I did not get that at Jade Garden. But, maybe I will return to try the dim sum. I am always open to second chances.

  • 2.0 star rating

    I was seeing green, but it wasn't jade, it was the money flowing out of my pocket.

    The food here was bad. I slapped myself afterwards for even choosing to eat here, even after I reviewed every single restaurant in London's Chinatown near Leicester Square...

    The rice noodle roll "cheung fun" with prawns
    It tasted funny because there was so much of the rice noodle that you could barely taste the prawns. The noodle was rolled up so thick it was just a mouth full of mushed up rice, and really was not tasty at all. However, the brown sauce (still no idea what it actually is) was quite nice and tasted like home.

    Beef fried rice noodles (at least I think that's what it is) "chow fun"
    Horrid. There were three pieces of beef total, and the rest was just an imbalanced mess of bean sprouts and cut up noodles. It was dry, lumpy, and an embarrassment to the people who make it right.

    Fried sesame balls with bean paste inside
    Same as always, not anything special here. Was slightly cold to my amazement - did not taste fresh.

    Steamed "BBQ" pork bun
    Tasted bad. The pork was rubbery, and the entire dish was just hard to swallow. I have a hard time describing the food because it was just so bad, it made my memory neurons die or something along that line.

    The bill came out to be 22.40 GBP (with a 12.5% service charge tacked on automatically - there was no service at all), and I paid with American Express. After doing a mental calculation, I noticed that the original calculation was 20p off, and I asked the cashier to add it up again. She was very rude, and snatched the receipt from me. When she added it up, it was indeed 20p over the right amount, and she opened her cash register and popped a 20 pence coin in my hand. I then walked out. I was almost down the street already when she came rushing after me, literally running out of the restaurant shouting. She held up the bill and yelled, YOU ORDERED PRAWN RICE NOODLE, THAT 20P MORE! GIVE BACK MY 20P! **facepalm**

    I cannot even begin to make up this story, so you will have to trust that this was really how bad the service was. It was shocking to me, and your bad experience may not end after you exit the restaurant... I have never seen an employee chase a customer for 20p GBP (less than half a dollar), and it scares me in many ways.

    Avoid at all costs. The food is overpriced beyond belief, the service is beyond non-existent, and the food is almost like fast food.

  • 4.0 star rating
    1 check-in

    I loved it here!
    In the mist of busy Soho Chinatown.
    The best dimsum in town.
    Very asian - I ordered in Mandarin yo!
    We were seated right away during one of its busier hours.
    They are quick with service (I was pleased).

    You circled what you want on the menu - there are pictures.
    Turnip Cake - loved.
    Taiwanese noodles
    Taro Croquette
    Viet Spring Rolls
    Fried Glut Rice
    pork buns
    traingle pork siu

    I'm missing a few more but this was by far the best dimsum in London.
    50 altogether.

  • 4.0 star rating
    1 check-in

    Dim Sum!!!!! ALL OF THE DIM SUM. So I quite like dim sum (in case you hadn't noticed) and was excited to return to an old favourite in my dim sum world to catch up with some friends. We would have Dim Sum and Dim Sum more.. Get it... Oh never mind.

    This place opens at 12pm and if you get there soon after you don't need a reservation. Want a table from half 12? Then book. This place filled quick. Always a good sign when a restaurant fills with people that are native to the cuisine it serves, you feel like you know is going to be authentic. I went with a couple of Chinese friends and I do feel that makes a difference, especially when one can take control of the menu and order for us all. Now I know my way around dim sum so popped in a few 'helpful' suggestions - well I thought they were anyway.

    Decor is not standard and service is cold, but for a weekend lunchtime rush that's almost what I expect from this kind of restaurant, they're turning over some serious tables here! Paper table cloths suggests the same, it's not a fine dining establishment.
    We ordered a variety of usuals and some new dishes - sticky pork buns, king  prawn parcels, chicken sticky rice wrapped in lotus leaves were all firm favourites. Har gau were more than welcomed and all washed down with delicious green tea that quenched our thirst for more of those little parcels of heaven, mmmmm. Couple of new dishes tried by me - a savoury porridge was actually a great way to start the meal, peppered with mushrooms and pork pieces it was a touch slimy but really set the tummy on the rumble. Shark fin soup was a slightly different story, mainly tasted of miso and not a lot else really.

    All this for £50 between four (about 8 'parcel' dishes, porridge, soup and noodles), such a lunchtime treat!!

  • 4.0 star rating

    This review is for the dimsum only, not for their cooked dishes. I was told their dinner is not as good.

    They have dimsum from early morning to 5pm, which is pretty typical for the restaurants around chinatown. The service is really fast and and the price point is good as well. We had:
    - prawn dumplings (there's only two in a dish)
    - siu mai
    - prawn and chive dumplings
    - black bean spared ribs
    - black bean chicken feet
    - custard bun
    - lotus wrapped chicken and rice
    - steamed chicken and mushroom rice
    - rice rolls with shrimp and tofu skin
    - spicy duck tongue (cold dish)
    - pig tripe

    we might have had more - i can't really remember. The dimsum prices range from the high 2s to the 5s.  I was a bit disappointed with the prawn and chive dumplings because it's not as good as super star china garden, nor was there lotus wrapped rice as good, which i just had a few days ago, but their chicken feet was phenomenal! They added a bit of satay in their recipe, which brings out a whole different flavour.

    Overall, i think the selection and price is pretty top notch for chinatown, and the flavour is pretty good. I prefer the flavours at super star, but the prices are much higher there with significantly smaller selections.

  • 4.0 star rating

    Prawn dumplings were large and yet beautifully seasoned and perfectly steamed. The food delivery spaced out such that our small table for two never got too crowded. Good surprise in Chinatown.

  • 4.0 star rating

    Being an unimaginative sort, I'd always gone to the same place in London for dim sum - Chuen Cheng Ku, which is literally next door to the Jade Garden. What I'd loved about Cheun Cheng Ku was the trolley service; whilst the food was fine, there was something extra special about being served in this way. I went to Jade Garden with a large group of friends and was unsure if it would match my old favourite.

    My first impression of Jade Garden was therefore disappointment  -no trolley service! This, however, was the only real let down of the afternoon. The service was prompt and excellent, the building packed and the food very good.

    The pork char siu was crisp yet retained its succulence, the various pork and prawn dumplings all delicate and fresh, whilst the lotus-wrapped rice had a perfect gluey stickiness. The sliced pigs trotters were a little disappointing: whilst very tender, served cold they tasted and felt exactly like sandwich ham.

    The real surprise was the price - a good 20+ dishes between 11 of us, enough to stuff us twice over, came to £9 a head. It looks like the 10 year reign of Chuen Chen Ku is over, and the lessen for me is to be a little more adventurous with my dim sum.

  • 5.0 star rating
    First to Review

    Visitor from New York here.

    Wow, is this some sort of culinary secret Chinese Londoners are holding on to? It was amazing, I step in and it's packed and everyone is enjoying themselves in that natural way that only good food brings about. The food aesthetic and overall delicateness reminds me of food as served in China, I wish there was something this good here in New York, I'd go there at least twice a month! Friendly waitstaff too.

    The X.O. sauce noodles were very flavorful, only slightly too oily, but I would still recommend. From the dim sum menu, the mini custard-filled buns were exceptional, really off the hook (I reserve such outbursts of hip expressions only for the really really good stuff.)

  • 3.0 star rating

    We came here on New Year's Eve for a late dinner, it was hard finding a place in this area on a day like this without booking a table. Luckily we found this place and it wasn't even that busy in here. The location is good, close to Leicester Square and Chinatown and the train station is not far away.

    The interior in here is like it is in a lot of Chinese restaurants, nothing too unique, but it's nice, cozy and elegant. The service was fast, prompt and to the point. We went straight on for main course and had a chicken dish and king prawn dish. The food wasn't bad at all, but felt a bit generic, a bit like something you've had so many times before at Chinese restaurants. It was tasty but felt a bit too oily and salty at the same time.

    The prices are good considering the location and I was happy with the portion size as well. Two main courses with three orders of egg fried rice and two beers and a soda came up to about 40 GBP including tip, considering the location that's not too bad. The bill was completely illegibly scribbled down, but the waitress was kind enough to print out a new receipt and go over it together with us.

    Would I come here again? Well, I had a nice meal here and didn't get ruined and the service was allright, but the food was just a bit too generic to be exciting for me.

  • 4.0 star rating

    The memory of the beef and oyster sauce makes this one of the first places I think of when thinking of restaurants in Chinatown!
    Also, they were the first place I can remember which used to give you slices of oranges after your meal! Woo!

  • 2.0 star rating

    Somehow despite very very mediocre dimsum (cold BBQ pork pastries for example), they manage to make some of the best egg tarts I've had in London.

    Unsurprisingly, service isn't great and the queues are huge during the weekends despite the subpar quality of food. The cheung fan (rice rolls) are okay too.

    (My two star rating is mostly for the egg tarts!)

    • Qype User Afonel…
    • London
    • 15 friends
    • 56 reviews
    3.0 star rating

    After a gas failure lead to a last minute change of evening meal plans, my mother, boyfriend and I decided a Chinese was the next best option. Chris has been to Soho far more often than either my mother or me, and suggested the Jade Garden as a place for decent food. So we duly trooped in and were seated at a slighlty cramped table (set for four  but only just comfortable for three).
    A brief perusal of the menu, and then we settled for a set menu. We started with prawn crackers (which I've never been a huge fan of, so I can't really comment on them) and peking duck pancakes. The latter was lovely  a decent amount of duck, with not too much skin compared to meat (I'm not a big fan of skin), nice hoisin sauce and good, thin, non-sticky pancakes  a bonus, given how easy it is to find yourself tackling a lump of pancakes that are impossible to separate. These were followed by crispy beef  more Chris's think than mine, but the vegetable were nice  chicken and black bean sauce, which was very tasty, and szechuan prawns. The prawns themselves were lovely but the sauce a little disappointing  more heat and sweet than actual flavour.
    The service was friendly, and the complimentary jasmine tea was, as always, yummy. So all in all, a good experience. Not the nicest Chinese I've every had, but not the worst either. And a decent price, given the amount we had too, coming in at around £15 per person.

    • Qype User Isalin…
    • London
    • 19 friends
    • 130 reviews
    4.0 star rating

    The London Jade Garden is the one you are looking for if you want to eat very well for cheap. Not that chinese food is usually overpriced in this area but there, the food is of very good quality, very tasty and delicate and the venue is nice. The main room is really big and they can easily fit 10 people around a table. Don't be fooled by what you can see from outside because it doesn't seem to be interesting but you change your mind quickly once inside.
    They specialised in dim sum, that kind of bites steamed cooked that you enjoyed with soya sauce and chillie sauce. They are quite cheap (around £3 for a plate of those) and there is a lot of choice. Of course you also get a full menu with the usual chinese delicacies.
    Jasmin tea is free and drink as much as you can, so you don't even need anything else.
    The only bad point I found in this place is that the service is awful. Waiters and waitresses don't smile and are not very comprehensive or useful. Although you don't need the waiter's blessing to have a good time and eat for cheap so if you don't care about the service it is the good place to go.
    Bookings can be made during the week but not on sundays... get there before 1pm

    • Qype User jonath…
    • London
    • 4 friends
    • 53 reviews
    4.0 star rating

    After the Wan Kai this is my favourite Chinease in London, good value food and not too expensipe. The only problem is you don't get shouted at.

    • Qype User fese…
    • London
    • 5 friends
    • 11 reviews
    4.0 star rating

    Been there today with friends who recommended it for dim sum. A pot of tea is complementary and gets filled up continuously so we did not get any drinks. We are happy with the choice of the dishes and the taste is delicious at a very reasonable price. We left with a full stomach at roughly 10 pounds per person including service charge which was already added to the bill.
    This place is very popular, as a result they are focused on throughput, i.e. to serve as many people as possible. When we asked for a plate of porridge after our first order of dim sum (we got several dishes at once) the waitress got a bit grumpy telling us this is the last order. They quickly cleared the table after that and I had to react quickly not to leave my wallet on the paper table cloth while paying by card else they it would have gotten binned.
    Great dim sum, cheap, but not for a longer stay.

  • 1.0 star rating

    I went before the theater and ordered off the set menu - not only wasn't it fast (we waited longer than others who came in behind us) - but the crispy beef had no beef - it was basically thin strips of hard fat. We actually asked the owner and he told us that it is a favorite of people. To be fair it looked some Chinese people were getting some better food. But for 40 GBP (about $60) for Chinese and 1 beer each - it was the worst meal of an 8 day vacation. I wish I checked Yelp for other options before I went. I felt like I walked into a real tourist trap - which I usually avoid but was in a hurry for a show. Even worse - they added a 10% gratuity without noting it on the bill - only noted it as we had 2 set menus and 2 beers and it was easy to figure the bill out - we were just given the total and it was 10% higher. Stay away!

  • 3.0 star rating

    best egg tarts for dim sum. other food was default dim sum (so not bad but not AMAZING). if you're waiting for someone, don't order in line. your food will come out as soon as you're seated. nothing worse than cold dim sum.

    • Qype User sar23…
    • London
    • 10 friends
    • 109 reviews
    4.0 star rating

    the food here is absolutely great and for such reasonable prices. im a big fan of dim sum so i was really pleased with the offer of food here, platters are quite cheap, and all of them reall tasty. other larger rice or noodle dishes are also really good. the service is efficient but not very friendly. mind you, for food this good and this cheap, im not sure if i care how much my waiter smiles!

    • Qype User natjim…
    • Tonbridge, Kent
    • 2 friends
    • 2 reviews
    4.0 star rating

    Fantastic food and good service. This restauraunt is wheel chair friendly getting in but can not say what the disabled facilitys are like re toilets. We we are so impressed with the restauraunt that we are going back tonight.

    • Qype User tripo…
    • Edinburgh
    • 0 friends
    • 32 reviews
    5.0 star rating

    I visit this place whenever I am in London. A Chinese friend of mine introduced me to Jade Garden years ago and they have never failed my expectations. The Dim Sum is reasonably priced and the Cantonese cuisine is rather authentic (I was told). For Dim Sum come here early as they only serve it from 3pm to 5pm and most of the really good stuff is usually gone by 4pm.

    • Qype User askme2…
    • Ipswich, Suffolk
    • 0 friends
    • 1 review
    2.0 star rating

    Just had a lovely dim-sum lunch. Food was great, service attentive though my bill arrived with service charge (12.5%) automatically added - fair enough. Happy to pay it or so I thought until the nice waitress arrived with the wireless credit card machine: She asked if I wanted to add any 'tips'. I politely asked why she would expect 'tips' on top of the service charged and was deeply disappointed to learn that 'the management did not pass on any of the service charge to the staff! Not wanting to get the waitress in trouble I left without raising the issue with the manager. But now, I am feeling that perhaps I should have .... :-( Shame! Nice restaurant; Great food let down by greedy management. Won't be going back in a hurry.

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