I love this garage the staff are always helpful and they dont seem to recommend work that doesnt need doing just for thefn of it. Any work completed here is done quickly and profesionally i will never go anywhere else.
Do not have their so called 'free brake test'!!!! It's a con.
After the brake light on my car kept flickering on and off I decided to visit Kwik Fit at Patchway. They looked under my bonnet and checked the brake fluid and then checked the pads - wasn't a problem with any.
They then said to be sure what the problem was I would need to have a brake test done - when I asked how much it was the man told me it was FREE!! Well I thought - can't go wrong with that so sat in the waiting room with a cup of tea I then seen an old friend who worked there and he asked why I was here. I explained that I was having the brake test done and immediately he said to me have you been told about the 'catch'.
I explained I wasn't aware of any catch he then informed me that if I have the test and they find something wrong with my car I either HAVE to get the work done with them of pay £20 for the test.
When I asked to speak to the manager about the matter he said 'oh i thought we told you'. It's not the fact of having to pay for the test, I would not have minded if they would have told me - I just wanted to make sure that people know they don't always inform you of the catch!!
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