We bought a Hotpoint double oven from Jual and the price was fantastic (we had been looking at same item in currys for an extra £300). Delivery was £20 but when the overall price is still cheap you can't complain! Also the company could only deliver to our area on a Thursday so we had to wait just over a week (because we had just missed deadline for that week's delivery) but it wasn't a problem for us.
Company were very accomodating when the delivery address was different to the billing address and the guy even put it in the back of my car for me - very helpful as it was really heavy.
Having been unable to get through to this company on the phone for a couple of days I placed an order online. AFTER the order had gone through a message appeared telling me I had to phone to confirm the order! WTF? Emailed to request a call but no response after 2 days so left in limbo having paid but unable to ring and confirm the order. Have now emailed to cancel. Wonder how long this will take!
If you do ring, their system is set to cut you off after about 9.5 minutes of queuing so if it's busy, you have very little chance of being answered. The prices are tempting but I would suggest only ordering by phone and make sure you confirm the item is in stock. Otherwise - buyer beware.
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