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    • Qype User angelw…
    • Hamilton, South Lanarkshire
    • 6 friends
    • 59 reviews
    3.0 star rating
    26/11/2008

    It is like something from America, there are security guards at the door and you have to queue at the front desk and given an appointment card. The service is really slow, however the have created a lovely atomosphere with chill out music, but if your in a hurry to be any where you would be better adding another hour or three to your day.

    • Qype User iimacb…
    • Hamilton, South Lanarkshire
    • 5 friends
    • 143 reviews
    2.0 star rating
    16/11/2008

    Spacious with pleasant decor and background music. Attendants at the door ask what your query is about and then either get the form you need, or call another department so you can be seen. Waiting times can be long even at the door if there is a queue. In the event that you need to be referred to someone else you can find yourself leaving with an appointment time. For some of us this can often bring about frustration and if in pain, we are unable to wait. The impression given is that you are a problem to be dealt with as quickly as possible.

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