Jackie could not do enough for me and my family-great stylists and service-even had special offer of £30 for cut and blow dry. they do mens too. I noticed that they use Tigi products which are fab especially the shine spray-gorgeous smell. They sell ghds and fudge products-nice. Wella is another range but not so keen. They do customer loyalty scheme which is great idea. good to find an excellent salon.
I read reviews here and on Google and was really looking forward to finding a salon that sounded like they really cared about their customers but I think I must have caught them on an off day and would not go back.
The booking was easy, I got a Saturday afternoon appointment which is always a bonus, parking availability is good and I wasn't kept too long waiting before I was seen. The consultation seemed to be fine, but their stylist was dismissive of my thoughts and said that she would not cut it the way I asked as it would not turn out right.
The lady washing my hair was quite rough and her attention was obviously elsewhere as the water when from cold to hot and back to cold again. My main concern was that although the stylist although chatty she came across as arrogant and did what she wanted to my hair and when it was finished, I was pretty disappointed. It was the opposite of what I had described, dull really ageing. I came out looking older than when I went in. Im sure that she isn't really arrogant, but confident in her abilities, but when my thoughts were dismissed it just looked I should be quiet and just let her get on with it.
I should have probably challenged it there and then but I just wanted to get out and get home, I just wanted to cry and to see what I could salvage by styling it myself. I did have to visit another salon to have it re-cut.
My overall impression is one of real disappointment, obviously there are many people who love this place, but my experience did not match up. I have to be honest and give my opinion and hopefully it is taken in the spirit in which it is meant.
Hair salon in Sanderstead specialising in colour and restyling
We love social media to show off our work and we have online booking available. wi fi in the salon for your convenience.
Established in 2006.
Salon has won 3 awards
I love running my business and delighting our customers. I have taken time to choose my team which I feel is really important to the success of my business
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