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  • Riverside House 21 Towpath Road Stonehill Business Park
    Edmonton

    London N18 3QX
    Walthamstow, Edmonton
  • Phone number 020 8035 8644
  • Business website icanhire.com

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  • 4.0 star rating
    7/10/2013
    First to Review

    icanhire is a life saver and I love it. For a start, I no longer live in a trendy inner London area where these kinds of services are all over the place. Icanhire have obviously thought that the suburbs are a great place to put their services as there are not that many zip cars etc.
    Secondly, they really are very reasonably priced. It was cheaper for me to hire a van for an hour and pick up an ebay item myself then to get a taxi back from the seller's house, even though it was literally round the corner.
    Some things I would improve:
    I would love to be able to simplify my booking via doing it quickly on an android/iphone app. Perhaps one where i was always signed in and had info on the nearest few vans to me.
    Secondly I would like it if when i book, I didn't get sent 4 different text messages with the different bits of info but one message with all the info (booking reference, location of van and registration, pin number etc etc).
    Finally, I would be over the moon and back again if they could think about introducing a zipcar type system for frequent users - some kind of card that unlocks the vehicle and charges straight to your account.
    Otherwise, thank you icanhire for helping us burbanites get around without our own cars!

  • 1.0 star rating
    25/7/2014

    Me and my wife hired a van for on day from London, Tooting to move.When we entered the van, the key was not in the key safe.

    The van was dirty and obviously not inspected or cleaned from many previous hires. But most importantly the van had a massive scratch mark on the side that WAS detailed in the LOG BOOK by some previous hirer. We thus assumed that the company knew about this scratch mark and did not contact them. Three weeks after returning the van, Icanhire charged us £150 for that scratch mark!!!

    They obviously do not check the vans or the log books after each hire. I've emailed and tried to call them hundreds of times, but they still have not refunded £150.

    Avoid the company at all costs!

    • Qype User louise…
    • London
    • 24 friends
    • 14 reviews
    4.0 star rating
    8/7/2011

    I had a very good experience with I can Hire. when make your first booking on line they quickly call you back and make a quick 3 way call to the DVLA to check you have a valid licence. You then are sent details of where your van is parked and how to pick it up. When you get to your van you call an automatic phone who asks you to enter the code you were emailed and voila! the van opens and the keys are inside. the transit i hired was clean and tiday and drove nicely too. you are given a fuel card so that you can return the vehicle with a quarter of a tank in it, but you are only charged for what you use. My van cost me £50 for the day and £8.08 in petrol which i think is very reasonable and better value than street car.

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