We were in Wales for an adventure training weekend and it was suggested we try Hurst House for dinner. Well we were stunned when we walked in, very tasteful, comfortable and elegant were our first thoughts. So much attention to detail we couldn't stop looking round and taking it all in. The staff were very warm and friendly, as the Welsh generally are, and made us feel at home. When we finally sat down to eat our meal in the light airy and spacious dining room we were very relaxed, happy and spoilt. But things were about to get better once we tasted our food. All the veg comes from their own organic garden and the lamb that most of us chose as our main comes from the salt marsh in the surrounding area, we'd never tasted anything like it. The meal was very good quality for normal restaurant prices and so was the wine and locally brewed real ales. Most of us had 2 courses and 2 drinks so the average price worked out at £25 per head. The toilets were clean and beautifully done and i was very impressed with the Ren smellies girls like these indulgences when they wash their hands. We relaxed in the bar with some baileys on ice and a lovely warm fire. What a perfect evening. We asked to see the rooms and were so happy decided to come back with some family and stay for a night as an indulgence. We stayed mid week as it was cheaper £150 a night and with that came champagne on arrival, bed, breakfast and afternoon tea, which i strongly reccomend arriving early for. We wanted to make the most our stay so arrived about 2.30pm we had champagne whilst admiring our beautifully decorated rooms and then went across for afternoon tea which consisted of, tea, coffee, mini scones with cream, welsh cakes, sandwiches and other slices of delicious cake. Full and happy we admired the building once more and relaxed in the comfortable bar. We then went back to our rooms to change and sat down for dinner at about 7pm. Again we had a wonderful meal a few drinks and retired to our rooms, which we wanted to spend time in as they were also lovely. In the morning we had a delicious Welsh breakfast with loads of tea and sadly left our fabulous little retreat in this beautiful part of Wales. If theres one place you must come in your lifetime its here, we all thoroughly enjoyed it and the village of Laugharne down the road is also well worth the visit also, if not for its famous heritage as the poet Dylan Thomas's piece of Wales but for its sheer beauty.
We were visiting our aunt in Wales and we decided to stay at this hotel. We are a demanding family of four so we did give it a good workout :) Initial correspondence was through email and the receptionists dealt with most enquiries fabulously, there were a couple of occasions whereby questions were not answered fully or were completely ingnored. We arrived in the pouring rain (this didnt change much over our stay). We checked in which went smoothly and were shown to our rooms. Initially we thought they were fab then realised that there were no wardrobes or indeed any storage space in either of the rooms; only one tiny bin in the bathroom, which was very nice but could have done with a bigger bath as there was plenty of space, and no fridge. Oh and our TV did not work even when the batteries in the remote were changed twice within the week. Anyway we met up with our aunt and her family that evening and we decided to eat at the restaurant at Hurst House. There were two menus, the daily and the a la carte. Neither menu was fantastic but they were adequate. Within our party there was a gluten free menu and a complicated vegetarian menu. The staff had been told well in advance but nothing was said to us about our choices and I had to make a fuss. Anyway the meal was fine and everyone enjoyed what they had. We went to bed but didnt sleep much. Breakfast the following morning and the hotel had made no effort to aquire gluten free bread or sausages for breakfast, which was disappointing but as always had taken some bread with me. There was no options for our daughter to have a cooked breakfast either as there were no Quorn options to replace the sausages etc. Breakfast service throughout the week was very slow if you wanted hot drinks or hot food or indeed if the juice needed refilling. There didn't seem to be anyone looking out for items running out and replacing before the event which meant that a guest had to specifically track someone down to sort things out. Over the week the reception staff and a couple of the staff in the restuarant helped to make the week fantastic. However food did get put on our bill from another table and spelling mistakes on the bill ie cawliflower and exhebition, together with some staff who gave the impression that they were working under sufferance, together with having to keep asking for toiletries to be replaced did put a bit of a dampener on it. There is a small gym with state of the art equipment, bike, rower, running and eliptical machines, the spa was lovely but with only two therapists and two rooms that did not work together it meant that we had to have treatments after each other and not at the same time which was a shame. The therapists used elemental herbology products which were lovely but the room got really cold and the therapist didnt check with me how I was doing or if I needed a blanket etc. She did ask if I wanted water after making her jump whilst having a coughing fit. Included in the price of the room is afternoon tea but again this was disappointing from a gluten free point of view. There was nothing for me to eat and only a couple of cakes for our vegetarian. The boys enjoyed the nibbles and the tea, coffee and juice were lovely. The reception staff were given a list of adventures to book for us and all credit to them, fitted everything in for us in the time we had, we had to cancel the paintballing because the rain was coming across the beach horizontally, but that was our choice and not the organisers. We tried land yachting which was amazing but boy did the muscles hurt the next day? The girls tried horse riding and only one of the riders got bounced and had to hang on for dear life whilst the other laughed :) The boys tried coasteering and whilst they were both dubious to start off with loved it and the challenges that came with it. They both show the grazes and cuts as if they were trophies of their time. All in all our time at Hurst House was lovely but their is still room for improvement.. We would having said all the above, go back to stay :)
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