We used to love it here a few years back, but the last few times we have tried the food here we have been very let down.
OVERcooked chicken.. murdered...blitzed.. chargrilled beyond recognition.
chilli.. with NO chilli in at all.. had to ask for them to add more.. they said they didn't have any chilli as all the food was premade and frozen and sent to them!!
so much for fresh food.
had to bring me some pepper and paprika to try to spice the food up.
service on our last visit was 45 minutes!
they kept making excuses and saying it was the chef.. but the place was empty! was the chef dead in the kitchen thanks to his own cooking?
We had little kids with us and that wasn't fun sitting round waiting..
it wasn't even half full...!
Finally got the food but as mentioned above.. it was all bad.
couldn't be bothered waiting round to get more.. we ate a little bit and left.
complained at the til but got no response or part refund.
pricey for normal meals..
you need to order off the 'deal' menus really.
So sad as we loved this place!
parking is good.. nice private carpark.. pretty location..
good park for kids I summer..
outside eating area is nice but gets full fast in summer.. ( not enough tables really ).
9th December 2010
I am adding this to my review after a kind invite from the new manager to come and eat at the pub again and see how it had changed.
The food came quickly and was cooked well. The young guy that brought our food was happy and friendly. ( the rest of the staff didn't seem as chirpy.. but I guess working on a winter evening isn't as much fun as being at home with a glass of wine.. so that's forgivable ;-)
It was very quiet when we went so we wouldn't have seen any problems in service times if there were any but we liked it quiet so would go at that time of day again.
We would return again, more for the location and a quiet place to eat than the atmosphere, but looking forward to trying out some of the new stuff on the menu.
I do find this place very dark and a bit depressing . The food is ok but nothing spectacular. The Wacky warehouse is good for younger children although a bit small and it does have a reasonalbe outdoor play area for the warmer, dryer months
This pub is situated, on the A49 near warrington . It is a pub offering a full menu from steak with lots of sauces to fish, salads to burgers and baguettes, it also has a children menu if a variety of choices including healthy choices.For the children who love to play you will find and inside and outside play areas, the inside one being run with play staff and there is a small charge. The menu is a 2 for 1 menu on all choices all day every day.The only problems i have found is that you cant book a table even when i wanted to book for 10 people some silly company policy, also idid find the last time we visited the meals were not too hot. That is our only issues but would try the hollow tree again. Toilets are clean and tidy with baby changing facilities. The car park to huge.
This pub is ok for something to eat if you are on a budget and not really fussy about what you eat. Whilst they do various food from burgers - steaks - baguettes the meals taste like they are microwaved. Definately not home cooking anyway. But then again for the price what can you expect? 2 meals for £10 all day, every day. staff however are friendly and the place is clean with a large carpark.
The Hollow Tree is very family/child friendly with a huge climbing frame, bear garden outside and also a wacky warehouse inside for smaller children which is padded big ball pools - loads of fun for the kids whilst you enjoy a drink or 2.
The childrens menu is of alot variety. So for a family fun day out or if your passing and hungry as its just of J10 M56 its quite a handy stop of the motorway.
i used to like visiting this place for sunday dinners,i found it to be a very child friendly place,with a indoor play area,also a outdoor play area in the better weather,the staff are always friendly,however when busy seem to be run off their feet with very little time to give usual service given when less busy,i visited when it was not too busy the meal and service was perfect,however when i visited when very busy,the vege was hard,hardly any gravy on the dinner,yet previously we was served with a gravy boat of lovely hot gravy,the knives and forks looked grubby and was far from the service of previous,however i may give it another try has not many child friendly pubs where i live or playareas we like to sit outside in the warmer weather.
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