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  • 5.0 star rating

    My husband took me to see Phantom of the Opera for my birthday and it was a really wonderful experience. Architecture of the venue takes you back to another time era which is perfect when you are seeing such a performance. Theatre inside is elegant. We sat in the royal circle in the 2nd row and we had great views! The seats are comfortable and they have a bar during intermission that you can frequent.

    The cast was fantastic and really brought Webber's Phantom to life. The woman who played Christine Daaé had an amazing voice. My favorite song performances were "Music of the Night" and "Phantom of the Opera". This is one of my favourite musicals. I would not hesitate to see this again at this venue.

  • 4.0 star rating

    The next part of birthday surprise weekend was Phantom of the Opera!  I had never seen the show in person, and had been dying to see it for years.  The setting for this show couldn't be more perfect, as the theatre itself is a beautiful building, with elegant architecture that speaks of a glorious bygone era.  The stage setting was also fantastic!

    The theatre is old, as most theatres in London's West End, and as such hasn't been updated.  Tall people, be warned!  There is very little in the way of leg room, as people were obviously shorter when the theatre was built.  This didn't bother me, as I'm pretty short, and my other half isn't all that tall either.  What it does mean is a lot of jigging about when people are trying to climb out of the row.  This is something that's unlikely to change, and it's worth it for the show.

    Sadly, the combination of a big meal, recovery from all the travel, and the excessively high temperature inside the theatre meant that I was fighting the sleepies.  The show itself was riveting, and the performances fantastic, which made me all the more annoyed at myself for feeling myself drift.  I think that in the height of summer in an enclosed space with many people, some air flow wouldn't go amiss.  I was left tightly hugging a pint cup full of ice, which the staff at the bar were kind enough to give me.

    The staff were fantastic, friendly, helpful, and very patient (especially given the number of people flouting the flash photography rule).  Smiles all around, I really couldn't praise them highly enough.

    All in, a fantastic evening.  Phantom is a definite West End essential.

  • 4.0 star rating

    I should have really reviewd this the first time i went but ah well im on the case now lol.  Part of my girlfriends surprise 30th we went here the friday night.  The staff were really nice, good senses of humour even when they were constantly telling people not to photogragh (for the 20th time) and when they were selling ice cream and drinks and such.  All looked very dapper in their uniforms.  The show as ever was absoloutely fantastic, different cast this time but no less amazing.

    The only part of it that let me down was the temperature, the seating was soooo warm, no decent air conditioning and i was physically sweating and my girlfriend was fighting sleep lol.  Apart from that this place is a wonder!

  • 4.0 star rating

    Beautiful theater.

    On my recent adventure to London, I wanted to have at least one "elegant evening out", so I looked up various shows and decided on The Phantom of the Opera. After all, Andrew Lloyd Webber's production did open first in London.

    The experience did not disappoint. The music was BIG and riveting, and the story was interesting and moving (and also a little disturbing...kind of like a modern day stalker story...whoa).

    Yes, this was my first time to see the Phantom. And yes, I would totally see it again. I absolutely loved it. The musical is in its 28th year at Her Majesty's Theater, so tickets are reasonably priced and easy to get.

    Fun Fact: They have binoculars for rent in between the seats (coin operated like those viewing telescopes on scenic overlooks).

    Pair this musical with a pre-show dinner @BenaresRestaurant in Berkeley Square for a very elegant evening out. :)

  • 4.0 star rating
    1 check-in

    I was super stoked to go to Her Majesty's Theatre to see Phantom of the Opera on a recent honeymoon trip to London. The theatre is legendary as it has hosted Phantom since 1986. The best way to get tickets to the show is directly at the theatre. TKTS didn't seem to have any tix for the biggest shows.  I see some complaints about the theatre being old in other reviews, but it is old, as this current building has been there since 1897.  The theatre is definitely going to have an old fashioned feel and look to it as it has been around for over 100 years.  The seats were comfortable enough for me and I had enough space to sit up in the balcony.  If you are a fan of West End, I think this theatre and show are a must when you vist London.  We got tickets at around 40 GBP, which wasn't bad.  If you buy directly from the theatre you can save on any extra processing fees.

  • 4.0 star rating

    I'm choosing to write a review for Phantom on that page.

    As for the theatre, it is old. I don't know why other reviewers are complaining about the old quality of the theatre. Almost all of the theatres in the West End have not been updated. Yes, there is lack of leg room. I'm fairly tall, but I deal fine with it. Besides, it is worth it!

    Make sure to take tons of photos before the show starts! It's a true legend of a theatre.

  • 4.0 star rating
    1 check-in

    This is a fantastic venue for an equally fantastic musical. I came here to see the Phantom of the Opera (now in it's 26th year.) The staging was brilliant and the venue was really something special.

    Get as close as you can to the front (but don't make the same mistake I did and sit in the front row!)

    As with all London musicals, bring a bit of cash if you want to grab a bite between acts. My favorite are the mini ice creams that they sell in the theater!

  • 5.0 star rating
    Listed in Terrific Theatre

    In my humble opinion, Phantom of the Opera is the best and most accessible musical in the West End.

    If I have visitors in town, I always recommend a night at the theatre to be a quintessentially British experience and Phantom is what I'll bring them to see. It isn't too heavy or depressing, the music will remain in your brain for weeks, the sets are spectacular as are the special effects

    Her Majesty's Theatre is a classic West End theatre with some amazing  architectural features to enjoy and they've dressed it up well for this musical with the pivotal chandelier hovering over the stalls.

    Say what you like about Lloyd Webber but he writes a good memorable tune and the main themes will be playing themselves in your head as you leave and remain there for weeks. The first half of the show is musically stronger but there are some good numbers in the second half too.

    They make good use of the space on stage to recreate indoor and outdoor locations with some amazing special effects.including the Phantom rowing his boat through the misty underground parts of the city

    I've seen the show from various seats in the theatre. Dress circle is the best but make sure you sit near the front to be able to see the chandelier. The stalls give a closer view but you'll miss the chandelier and the Phantom does appear high up in the rafters sometimes. Upper Circle shows you these views but is further away.

    However, from any seat, you'll enjoy one of the best nights out available in London

  • 5.0 star rating
    Listed in I Yelp London!

    Maybe it was because it was my first time in London or maybe it was because I was seeing Phantom of the Opera for the first time but it is by far the best theatre experience I have ever had.

    Maybe it was having my drink sitting there waiting for me during the intermission? :)

  • 4.0 star rating

    It's a wonderful theater - anyone who still has a chance to see r. fiennes in the tempest should absolutely go (despite the middling reviews, it's great)

    pro-tip: the first row of the top balcony is listed as restricted view. it's only restricted if you're sitting back, if you lean forward onto your knees or the rail it's great (and relatively cheap!)

  • 3.0 star rating
    1 check-in

    I guess at this point in my life I've stepped into enough theatres in London and Broadway to speak to this.

    As always, the showing of Phantom of phabulous, and I was lucky enough to have solid seats and a hot date.  Previously I have sat in the stalls stage right, which was nicer than the Grand Circle (as you'd expect - you're paying for it).

    The location is great right downtown and they have the inside done up as they do in Broadway to look like the Paris Royal Opera house.  The acoustics were good from my seat in the Grand Circle - a must for Phantom.

    But all in all it seemed a bit run down from constant use and legs were cramping due to limited space. I feel for tall people attending the show - I'm just not one of them.

    All in all I think the theatre does well to add to the experience rather than take anything away from it.

  • 3.0 star rating
    Listed in When In London

    Either I was spoiled by the film or I just had such bad seating that I did not enjoy Phantom of the Opera as much as I thought it would. The setting was only elaborate for the masquerade and the Phantom's lair. Everything else felt rather dull and unimaginative when it came to the other scenes. I understand there is an old thought of hierarchy where the people who can't pay as much don't deserve older seating... Ah. The architecture is nice and everything, but when you can't see because of the heads four rows in front of you, I know it's not a great design. So I moved to the edge where I no longer had a sea of heads in the way, but the stage right corner was cut off. Perhaps things would have been better if I sat in nicer seats - on top of that the famous falling chandelier seem was rather anticlimatic and did not elicit any gasps from the audience.

    On the less irritable side, the musical was great. The vocals were amazing, as usual, and the songs so memorable. It's still definitely a must see - but I can't help and wonder if the production value is higher in New York City.

  • 4.0 star rating

    I found this theater to be very comfortable and enjoyed everybody that we encountered.  The performance of Phantom was great and different than those I've seen in the states.

    Great sound, fantastic cast, an enjoyable time all around.

  • 3.0 star rating

    Phantom of the Opera was the very first musical I saw in my life and I watched it in New York with pretty good orchestra seating.

    I'm pretty sad to say that this time Phantom wasn't that great. Our seats were bottom level which resulted in restricted viewing because the balcony above us blocked off part of our view. But I guess that's what you get for buying big group seating? The musical itself was great but I think the sound system could have been a bit better and the seats were kind of uncomfortable compared to where Wicked was playing. I think I would rather go to the Victorian than this theatre unless I got good balcony seats.

    Conclusion: Great opera, cut some parts out but still good, bad seating and semi-uncomfortable chairs.

  • 4.0 star rating

    Smashing success!

    Had to go to the theatre while in London and this ended up being a great pick!
    Great historic venue, amazing seats and an awesome performance!  Easy to find...about a 10 minute walk from Trafalgar Square.  Prompt start time.  Great Italian spot on the opposite corner for pre-theatre nibbles & bubbles!

    OK...so why not 5 stars since I'm raving about it?
    It was bloody hot during the performance! Every once in a while there would be faint wafts of air conditioning? maybe a cool breeze from outside via cracked door? Idk, but I needed more of it! Hahahaha, it was so hot that during the intermission there were selling Haagen-Daz instead of candy!  Now, mind you, I wasn't hot enough to pay over 3 pounds for a snack cup of ice cream but they did need some temp adjustment in there!

    Final verdict: Thumbs up

  • 4.0 star rating

    As part of our LivingSocial deal, we landed tix to a West End show-- hubby had never seen Phantom and it's possibly my favorite. show. ever. so we decided on that one, and it led us to HMT.

    I was excited to go to a show in London, I've heard SO much about the theatre scene there and after being involved with theatre here in Atlanta I was ready to expand my horizons! The seats were comfy, though the leg room left a little to be desired (so, if you're over 5'6'' I'd try for an aisle seat!) and the temperature was cool but not freezing (which was SO nice because I get SO cold SO quick!) and I was really impressed with how they did the stage given the space they had.

    I'll note here that the last time I saw Phantom was at the Fox Theatre which is a sight larger than HMT, but the effects, the sound, the setup, and the chandelier were all just as well done here as they were at the Fox and having some training in stage, sound, and lighting design I was very pleased!

    The only downside was that the OG (that's Opera Ghost, not Original Gangster) didn't seem to have quite the vocal range needed, and I didn't care for their characterization of him, but that's really a personal preference and not to be held against the performance overall. Christine warmed up to her part wonderfully; it's very hard to play a part written for a specific person (especially one with the vocal range of Sarah Brightman!) and she pulled it off wonderfully.

    I was also a fan of the snacks offered-- we had white wine vinegar crisps! Who knew? I was very sad, though, that after the show we were shuttled out through a hallway exit and I didn't get a chance to buy a program or playbill since the entry was a bit of a cattle call!

    Thanks for a great time, HMT! If we're ever in London again, we'll definitely stop by  again!

  • 4.0 star rating

    Girlfriend and I just saw Phantom of the Opera at this charming little theatre. The rows are very close together... my long dancer's legs were a bit cramped, but the magic on stage really took my mind off of it.

    The decor is lovely and the staff is very, very friendly and helpful. Could not have asked for a better experience.

    If you're looking to see Phantom do yourself a favor and see it here. The cast's performance was moving and the set design is phenomenal.

  • 5.0 star rating

    I am truly in love with this place!

    I saw The Phantom of the Opera twice at this theatre back in 2009 with my sister.  We loved it so much we went back for seconds!

    The first time we saw the performance, we had poor seating but it actually didn't matter to us.  We just wanted to be there and enjoy some London theatre productions.  We bought the tickets through tks in Leicester Square.  Performance aside, I loved the venue.  It was gorgeous and very big.  The acoustics were great and I had no qualms with how anything else sounded either.  The stage was big enough to showcase their big numbers such as Masquerade and Past the Point of No Return.  

    The first performance I saw was with Ramin Karimloo and he was breathtaking.  Everyone performed superbly and we were able to hear, even when we were way up high in the top balcony.  
    The orchestra pit was marvelous too and very well hidden beneath the stage.

    The employers were very nice too.  During intermission, we wanted to see if we could sit somewhere else in the theatre and one of the usher's helped us look for an isle with 5 seats available, but no such luck.  But it was nice of him to look for us!  

    Depending on what is there, please go check it out!  London is the capital of theater and you should take advantage of this and seeing a performance in a beautiful venue!

  • 5.0 star rating
    1 check-in

    The moment you enter Her Majesty's Theatre, you get this exclusive and luxurious feeling, and you regret you didn't bring your tuxedo and hat.

    I really do recommend the Phantom of the Opera, it is world class music for all ages, and the story is thrilling and entertaining. I still have the music stuck on my mind, days after the visit!

  • 4.0 star rating

    Went here last night to see Phantom off of some 18.50L tickets that we bought the evening before.  

    It was a spectacular!!!  sadly, as it was the first time I have seen phantom, but bazillionth time hearing the music, I can still hear Crawford and Brightman singing, or the differences in.  Either way, it didn't detract from the fact that the performance was excellent, the stage was good, seats were ok(but not bad for night before and cheap).

    A good first experience!!!

    • Qype User Nett…
    • Cardiff
    • 809 friends
    • 622 reviews
    5.0 star rating
    22/8/2008 Updated review

    The only musical that I have seen in London: The Phantom of the Opera. Oh, I 've really enjoyed it! It has been going for 22 yeras now I have learnt. When I went here I bought the CD of the London cast at Haymarket - and the souvenir programme.

    Prices between: £20 und £55.

    Not to be missed!

    The phantom of the opera is here

    5.0 star rating
    22/8/2008 Previous review
    Das einzige Musical, das ich jemals in London gesehen habe: The Phantom of the Opera. Oh, I 've… Read more
    • Qype User Bel…
    • London
    • 59 friends
    • 133 reviews
    3.0 star rating

    Currently being performed at Her Majesty's Theatre, Phantom of the Opera is a musical that you absolutely have to see live in a theatre. The film was middling compared to the forceful performances on stage and the powerful voices that carry the lyrics and notes to you at perfect pitch.

    It tells the story of a genius musician and composer who is facially deformed from birth that is seen as the ghost of the opera house, who takes a chorus girl and trains her for the Opera. Once an old flame recognises her on stage and re-acquaints himself with her, the Phantom becomes jealous and takes her prisoner.
    As the second longest running musical in the West end and the highest earning, Phantom has many years of experience. This is telling in the polished performances and high quality acting.

    Opera is not for everybody's taste and Andrew Lloyd Webber has made it palatable. The lyrics and songs are well-known, which always raises the compassion for a musical. In the quaint setting and with the cast what they are  Phantom is an excellent option if you are toying with the idea of a musical.

    • Qype User mitch…
    • Oldbury, West Midlands
    • 87 friends
    • 106 reviews
    5.0 star rating

    Phantom at Her majestys theatre never fails to amaze me - Im like a small kid with his nose pressed against a sweet shop window.
    The effects are amazing and the vocals are undoubtedly fantastic. Her majestys theatre is one of the smaller theatres in London so dont think its like being at the o2 arena.
    Even people who hate the theatre will love this amazing performance!

    • Qype User susiem…
    • London
    • 0 friends
    • 59 reviews
    5.0 star rating

    A truly beautiful Theatre ( the best in London I believe ).
    I have seen Phantom of the Opera here 5 times and I always look forward to returning.
    Lavishly decorated, with Golden Cherubs built around the stage.
    A short walk from Trafalgar Square and Charing cross station and close to coffee shops, bars and restaurants.
    Go visit and enjoy!!

  • 4.0 star rating

    "The phantom of the opera" - interesting plot and nice decor. I like the story, I recommend you to watch the movie or simply go to the theatre for more exciting experience.

    • Qype User Kellem…
    • Gillingham, Medway
    • 42 friends
    • 145 reviews
    5.0 star rating

    This is my favourite show - seen it three times now and love it each time. The music is so haunting and wonderful. It's so dramatic and powerful that you become lost in the story immediately.

    It's been on at Her Majesty's Theatre in Haymarket, London for so long now, but I would see it over and over again - long may it run!

  • 3.0 star rating

    Total cheese-o-rama! An entertaining show but basically one about a crazed stalker?? Why do women fall over themselves to go and see this??

    The seats were teensy tiny so not the most comfortable theatre experience but the constant on stage drama distracted from the sore knees. As did the young lady next to me who sang her heart out right in my ear and even mimed along to the classic organ music

    Phantom of the Opera attracts some hardcore fans, still worth seeing if you are not one of them but I would reccommend picking up special offer and last minute tickets, I would have been a bit put out if I had spent £50 to see it.

    • Qype User BigJaz…
    • New York, United States
    • 11 friends
    • 100 reviews
    4.0 star rating

    Superb performance of Phantom of the Opera i have seen here, the seating is cramped however if you have long legs, severe problem i found in the U.K theatres. I would prefer to have a balcony seat next time in any British theatre, thanks God for half time to stretch your legs and get a glass of red.
    The Phantom of the Opera made it all worth while, so captivating.

    • Qype User Sarah…
    • London
    • 23 friends
    • 26 reviews
    5.0 star rating

    My absolute favourite of the Andrew Lloyd Webber musicals - you'll be singing the songs (in a very dramatic tone of voice!) for weeks afterwards. It'll sweep you off your feet and make you gasp out loud at the great special effects.

    A timeless story of love and loss, good and evil and rising above all obstacles to realise your dreams. And it just looks so fantastic. I always love the fact that the story is actually set in a theatre with gorgeous costumes and great choreography. A bit of a guilty pleasure really!

    • Qype User merlin…
    • London
    • 18 friends
    • 50 reviews
    5.0 star rating

    Definitely the greatest musical that I have ever seen (seen it in both London and New York on many an occasion).

    This has everything you want from a musical, strong vocals, addictive songs, a fantastic tale of love with a dark twist and special effects that 20 years on still look amazing.

    A definite must see, and if you're feeling flush there's no better place to sit than row 5 in the stalls, absolutely amazing!

    • Qype User MegFit…
    • London
    • 16 friends
    • 70 reviews
    5.0 star rating

    An absolute class act and classic story, Phantom was an a performance I knew I could count on to indulge every sense and it didn't disappoint. The cast was wonderful (August 2008), the music was, as always stunning, and even from the nose-bleed section of Her Majesty's Theatre I still felt a part of the performance.

    Totally stunning.

    • Qype User Rattig…
    • St. Catharines, Canada
    • 9 friends
    • 81 reviews
    5.0 star rating
    17/11/2008 Updated review

    The Phantom of the Opera is perhaps one of the most visceral theatrical experiences of all time. I found the show an incredibly moving, emotional experience, and was lucky enough to see it with Ramin Karimloo in the title role. I started tearing up the moment he started singing Music of the Night - he made it so sensual, and made the Phantom's struggle for love, acceptance and fulfilment so vivid.

    The effects are superb, sets and costumes astounding, and the songs are beautiful, with wonderfully crafted melodies and sharp, sensitive and often very witty lyrics. I am glad to see the show still going strong, as it really is an unforgettable experience.

    5.0 star rating
    17/11/2008 Previous review
    Her Majesty's Theatre has been home to the original West End production of The Phantom of the Opera… Read more
    • Qype User jonnie…
    • Edinburgh
    • 5 friends
    • 80 reviews
    5.0 star rating

    This show is amazing
    The effects, music, costumes and story are all fabulous.
    I enjoyed the dark, gothic twist and the music is just so powerful. From the moment the first note was played I was hooked and I came out of the theatre feeling thrilled and exhilarated.

    No wonder this has been on stage for so long

    • Qype User mdanie…
    • London
    • 2 friends
    • 47 reviews
    2.0 star rating

    Took a friend here for his birthday and was left very disappointed. Not enough plot to support it's running time and drawn out by oddly mediocre songs. The seats were uncomfortable too. Half way through I was disappointed to find out it was only the interval - the couple seated in front of us obviously agreed as they left and didn't come back.

    On the plus side the production design was good and the performances were competent. My friend enjoyed the whole production though - maybe I'm being overly critical, maybe going in my expectations were too high, but I really didn't like it.

    • Qype User justin…
    • London
    • 4 friends
    • 22 reviews
    5.0 star rating

    What a fantastic show, First saw it with michael ball all thoughs years ago.

    second visit the other day , not disappointed

    its still as good after all these years.
    great music and singing.

    The costumes are brilliant. A must see show.

    • Qype User Insane…
    • Redcar
    • 8 friends
    • 115 reviews
    5.0 star rating

    This isn't called 'The best musical of all time' for nothing! It's a moving tale with stunning music, sets and costumes. If you only ever see one musical in your life - this should be it.
    Even if you're not a fan of opera you'll still be able to enjoy the story.

    • Qype User richar…
    • London
    • 1 friend
    • 1 review
    5.0 star rating

    Absolutly Awesome

    Fantastic staging, excellent actors / actresses, brilliant tale amazingly told. Top, Top show...

  • 5.0 star rating

    It's a nice theatre where we saw the classic musical Phantom of the Opera. Interior decoration is interesting and comfortable. Musical artist's performance was very strong. So we enjoyed the time in Her Majesty's Theatre very much. The sales staff and service were very friendly. The price depends from the seat you prefer.

    • Qype User annama…
    • London
    • 1 friend
    • 85 reviews
    4.0 star rating

    The Phantom of the Opera was the first show I saw in London, enjoyed it very much!

    It's a great theatre in a central location with nice interior and friendly staff.

  • 5.0 star rating


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