Menu
Review Highlights
“The food is fantastic, and honestly, it has the best American food in Florence.” in 23 reviews
“Yes, I love Italian food but my boyfriend and I were craving for a hamburger and we prefer a real American burger (big, fat and juicy).” in 6 reviews
“They are so kind and helpful and the food is so good!” in 2 reviews
Location & Hours
Amenities and More
Recommended Reviews
Overall rating
104 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- 3601927 Apr 2024
This was a fun place to visit, it did remind us of home in Las Vegas. The music was familiar and the memorabilia on the walls was fun to look at. We went for breakfast, so that is what I'm reviewing. I cannot say how the bar service is since I did not use that. We got the rocker breakfast, and it was ok. The tomato was not easy to cut into and the cappuccino was subpar. They didn't bring out the sugar which has been a standard practice at any place we've ever gone to in Europe. They also didn't bring out syrup for the pancake my husband got. We had to wait so long, to see the server again, that the pancake was cold by the time the syrup arrived. They don't offer fresh squeezed orange juice which was surprising because most places, even Starbucks out here does.
Helpful 0Thanks 0Love this 0Oh no 0 - 6 Sept 2022
Usiual hard rock with a shop selling the usual gear. Nothing particularly special . The food & drinks are so special in Florence we don't need to purchase American stuff, but it's j very busy . It located in the heart of the tourist area.
Helpful 19Thanks 0Love this 10Oh no 0 - 13 Aug 2021
I stopped here on the way back to my room after a little shopping. I grabbed a Long Island, because it was probably the only restaurant in the city that could make them. Nice set up and quick service. Please don't do the American default and run here. It serves its purpose but there are many local options.
Helpful 1Thanks 0Love this 0Oh no 0 - 5 May 2017
I really like this Hard Rock. It's one of their smaller locations and has a nice ambiance. Cozy, but still large enough to host live music and not feel 'squished'. We stopped in last Autumn for lunch and had a very enjoyable time. We usually get the burgers - often the 'local'. If you have been to a HRC, you know the menu!
Our most recent visit was initiated to give our feet a rest from walking all over Florence between lunch and dinner! We had a seat at the bar and ordered a variety of beverages. Beer, margarita, and milkshakes! The milkshakes got rave reviews! I am a margarita fan, so that's all good too. The bartender was very nice and separated our bills (before we asked!) and added my HRC# to our bill with a smile!
That is one of the trademarks of HRC. Their staff are super helpful and upbeat. They focus on great customer service and this HRC is no exception,Helpful 0Thanks 0Love this 0Oh no 0 - 8 Dec 2013
I know, I know.. I'm in Italy so what the heck was I doing eating at the Hard Rock?!
Well, after 2+ weeks in Italy I really needed something besides Italian food and Italy is not known for having a variety of ethnic restaurants so this was pretty much it in terms of a reprieve from Italian food.
So going into the HR with somewhat low expectations as the food has always been kinda mediocre at the US venues I've tired. I don't know if it was that I was just so happy to have something non-Italian or that the American food here just tasted better but I have to say the burgers here were delicious! I got the buffalo burger which was super tasty and cooked perfectly. My friend got chicken wings that she really liked.
Service was also pretty good -- our waiter was super funny and friendly. We were checked on several times by a variety of people and didn't lack for much. Yes, the ambiance was mostly tourists but it still had a fun rock n roll vibe and they were playing foo Fighters videos on the big screen so how can you complain about that? ;)Helpful 0Thanks 0Love this 0Oh no 0 - Jason T.San Antonio, United States01134 Dec 2023
They had nachos... which were okay...but you can do much better for a meal in Florence. Saw some soccer fans there but the match was over. Service was friendly.
Helpful 0Thanks 0Love this 0Oh no 0 - Gustavo C.Las Vegas, United States023 May 2023
We took a taxi over to this Hard Rock Cafe in Florence. We were greeted and seated quickly. So far so good. We sat for 15 min saw 3 different waiters go past us. Not one acknowledged us not one came by to take our drink orders. At the 15 min mark my wife and I walked out. We did let the staff know how terrible their restaurant service was. I would understand if the restaurant was busy, but there were only a handful of us there.
Helpful 0Thanks 0Love this 0Oh no 0 - Mike B.Sandy, United States101812 Nov 2022
I read some of the negative reviews but my wife and I decided we would still try the place. Not a good decision. The service and the drinks were great. However, my wife ordered the chicken caesar salad and it was not the best. We are not sure if there was a nexus but she felt sick later that same evening. I thought I would play it safe with the Legend cheese burger. Despite having cheddar cheese, bacon, and lettuce the taste was bland (I took the onion ring out and ate that separately, and it was quite good). Also, the bread for the bun was odd since it basically crumbled and fell apart. I am not sure if it was from the brioche bread (as other reviewers noted) but I have never had that happen before while eating a burger. I recommend going elsewhere if you are looking for a €20 American cheeseburger.
Helpful 0Thanks 0Love this 0Oh no 0 - Brittany N.Westpark, Irvine, United States0625 Sept 2022
They have a wonderful amazing team at hard rock Florence! They are so kind and helpful and the food is so good! Their chick stripes were so good and the burgers looked amazing! The bartender was so nice too! Their managers are the best kind you could ask for and go the extra mile as a American tourist it was so so helpful! Please come and support them they are the best hard rock I have ever been to!!!
Helpful 0Thanks 0Love this 0Oh no 0 - Marcos M.Redmond, United States037164 Sept 2022
In general I love Hard Rock Cafe and this one is not an exception. I recommend this one not only for lunch and dinner, but for breakfast as well. Yes, they do breakfast.
Helpful 1Thanks 0Love this 0Oh no 0