I visited this salon for the first time 6 months ago and now go there frequently. The salon is situated on a shopping centre and is very accessible. The staff are generally very helpful and friendly and I always get a fresh cup of filter coffee (and a Hair Razors chocolate on my saucer nice touch). They have lots of Paul Mitchell and L'Oreal products in stock and I now use much better homecare products between appointments thanks to their helpful suggestions, in fact I even treated myself to a set of GHD straighteners from there the other day. Despite the fact that the girl who washed my hair is very young and obviously new, she was very pleasant and helpful and provided me with a lovely relaxing backwash experience and head massage.
I don't exactly live round the corner from this salon, but I feel the trip is well worth it and I feel that they are not overpriced.
I've been to this salon twice, the first was a practice run for my wedding and the second was on the morning of my wedding.
The staff are very friendly and the salon lookwise is okay, it's not glitzy or gleaming but appears better then scruffy. The staff are all very well presented and very friendly.
However at a lot of the better salons staff seem to have their own 'tools' yet here they were communal and a lot of them looked old, worn and very scruffy and in need of a damn good clean, I wasn't too happy about them going near my hair with them brushes to be honest, I swear the bristles were broken and I saw other peoples hair in them!
My hair looked okay at the end of the trial run but and it's a big but it was not at all what I wanted. I wanted my hair stripping and dying a light brown and then curled into ringlet type curls however what i got was dark brown and big soft curls. Like I said it did look nice it just wasn't what I wanted and I'm glad that it was only my trial run!
On my wedding day they knew to use tongs this time, however I was disappointed that they knew what I wanted they'd worked extensively on my hair about two weeks before so should have known how long it would take and yet they took forever, despite knowing it was my wedding day! There was no urgency and no priority. Eventually my hair was curled and my tiara pinned on and my head was sprayed into an inch of my life with copious amounts of hairspray (my mum who also had her hair done the same time also thought they were rather too enthusiastic with it on her hair too) and I will admit despite being the wrong colour the style was exactly what i wanted and it looked beautiful, so they got there in the end I just didn't appreciate the long road it took to get to that point!
So all in all it's a good salon, but I've been to much better. the staff are friendly but I feel if they'd paid attention to what I was saying it would have been right on the trial run and likewise I wouldn't have been so stressed at running late on my wedding day if they'd been more on the ball and focused. It could do with some new equipment too.
I had my hair done at Hair Razors(another branch) for my wedding and you are 100% spoot on.
My trial run hair was nothing like my hair on the big day.
When I read how long it took I laughed out loud-so it wasn't just me then!!!
Despite arriving almost 3/4 hours early I almost missed getting my make up done as it took over 3 hours to do!!!
If anyone reading this is having wedding hair done then allow plenty of time(and add another bit just for good measure)
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