First: If you travel on a normal budget, you will probably not stay at this hotel. I had the privilege of a friend of a friend sorting things, so: It I am writing this in a wonderfully quit and well designed hotel room 2 minutes from Champs-Elysess. The interior design is very well done, staff have been extremely friendly so far. There is a fitness room including sauna, steam bath, in the basement which I have had not time to visit. The first hotel for me to have a TV set from Bang & Olufsen. It took me 5 minutes to learn all the different ways you can rearrange the lighting in the room.
And the basics are right: I can open a two winged window that leads to a nice and quiet backyard. No forced air condition.
But the advice on the restaurant from a friench reviewer was correct: It is overpriced even by Paris standards, as far as I can tell.
This is a great boutique hotel, well located just around the corner from the George V. off the Champs Elysees. Spent a week here with my daughter. The rooms are cute and comfy and the beds are great (always my top priority). The hotel feels new and modern and the public areas (lounge, library area and restaurant and patio) are nice. We never had dinner here but had the breakfast (included in our rate) and room service and had some appetizers in the lounge one night. The food was all good and so was the service. The "gym" is really not much - a bike, treadmill and small universal though they have a steam and dry sauna too. That was more than other boutique hotels we considered but we didn't end up using it.
We had an issue with a ceiling leak due to the air conditioner. After an attempt to fix it that didn't solve the problem, the hotel had us switch rooms. This was an inconvenience but they sent someone to help with luggage and the next day sent us champagne, fruit and a bunch of goodies with a note to apologize so they were very attentive and really want to make customers happy.
The concierge service was exceptional. We were able to buy Versailles tickets at the desk as well as book taxis and dinner reservations. We were not the easiest customers as we had several changes to our reservations but they were always helpful, gracious and very sweet. I'd highly recommend Hotel de Sers and stay again on a future trip.
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