We are going back a few years since I last purchased an item from the Gorge bear co in Wells but I can remember the purchase like it was yesterday.
I was after something very special for my daughters first christmas. I wanted a nice item for a child which would increase in value and make a nice keepsake. I entered the shop after a freind had told me about collectable bears.
I explained to the lady that i wanted a special teddy bear to give to my baby then put up till she was older.
She popped off saying she had just the ting and came back with a catolgue of stieff bears She looked through the catalogue with me and then brought down some examples for me to look at. The shopkeeper devoted a lot of time to me and made me feel like a valued customer.
I was in the shop over an hour as I looked through the brochures and catalogue the shop keeper remaind avalible to answer all my questions. (She also got me a chair to sit on and a nice cup of tea)
I finally found the perfect bear a limited addition stieff bear from the year of my childs birth. It was perfect (£120) the bear was one of the more collectable bears the shop keeper explained that the yellow tag and button ment it would be a very collectable bear and would be rare and worth more money as years passed. I really appeciated the time and effort put in by the shop keeper I felt no pressure to buy even after spending over an hour in the shop.
I placed and order for the bear and she took my phone number to contact me when it arrived she said it would proabably be 2 weeks and gave me a date. She phoned me on that date to say the bear was ready. When i arrived to collect the bear the same helpful shop keeper got my bear which was boxed up and ready to go. she was very helpful again took the bear out for me to check etc.
I would highly recommend Gorge bear co the staff are amazing the shop is small but they are willing to search and order items if needed.
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