I originally called the Ginger Group at Westfields to arrange an appointment and was put off by an incredibly rude woman on the phone. I called around looking for some other options but finally decided to make an appointment there after all due to the convenience of the location and the insistence of friends that the Ginger Group was actually a very nice salon. I turned up for my appointment and was kept waiting almost a quarter of an hour then found my hairdresser to be very condescending (it had been a while since I last got a cut) and unfriendly as well. The reason I'm giving three stars is that the cut was actually very well done but at £45 for a cut and dry, it would be nice to have a little bit of friendly personality along with a nice cut.
I saw this salon in Westfield and thought it looked nice so I rang to make an appointment for highlights. The woman on the phone was really abrupt and it made alarm bells ring. After I made the appointment I looked for reviews of this salon online and found mainly bad reviews. I bottled it and cancelled it. I know the receptionist does not cut hair but it put me off! Think I'll give this place a miss!
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