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  • “The best in Florence (I tried them all--Grom, Perche' NO, Venchi, and Carabe among others).” in 21 reviews

  • “Competes well against the Titan of gelato that is Grom.” in 7 reviews

  • “For a medium cone gelato it was only 2.50 euro- what a steal for the quality!” in 5 reviews

Recommended Reviews

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  • 5.0 star rating

    DO NOT GO BY THE ADDRESS LISTED UNDER THE BUSINESS!  I searched and searched for this place, and it wasn't until reading some of the reviews that I saw they had moved.  They are at 9/10 Via dei Neri near the Galileo Museum.

    This is my 2nd favorite place for gelato in Florence.  (See my other reviews for my 1st)

    The place was BUSY and so if you don't know what you are ordering ahead of time, you feel RUSHED.  They have a HUGE selection of gelato, so I recommend going at a non-popular time (is there one, I don't know) so you can browse, ask questions about flavors, and sample (they offer limited samples).  

    We had peach, chocolate, vanilla, mint, and hazelnut, they were all delicious.  The mint is SUPER strong though - even paired with chocolate.  You can taste the quality though, and that quality is goooood!  :)


  • 5.0 star rating
    2 check-ins
    Listed in Italy Foodscapes!

    I've been here three times so far within two weeks, tried other gelaterias, and I have to say this is definitely one of my favorites (and first one to try) place to hit up for late-night gelato. They have WAY too many flavors for me to decide on just one, and so many unique ones! THEY EVEN HAVE SOY GELATO. Having worked in a gelato shop, I appreciate the non-dairy options so much. Out of all the times I have been here so far, the passion fruit and cherry have been my favorite. They have a good selection of granitas (which are like sorbets).

    Smallest size goes from 1.8 euro, the biggest is about 6 euro. There is plenty of seating, but so many people prefer taking it to go or eating it outside. So thankful for living close to this popular joint, and hopefully I will be able to try more flavors!

  • 5.0 star rating

    Sweet googly moogly!  I cannot walk past this place without stopping in.  So the first visit here was actually after I had just come from trying gelato at another place.  My very own Gelato Crawl!  Anyway, we had been told that it is the best in the city.  Of course, I had just finished heaven in a cup, so I was already skeptical.

    The place is cute, it had that retro feel of what a soda shop might have looked like in Italy... if they existed, back in the day.  No.  Ok.  Anyway, they still stick to the method of:  you choose your cup/cone at the register, you pay, you get a receipt, then you give your receipt to the person behind the counter and choose your gelato.  A simple enough process, unless you're a tourist and did not research gelato etiquette!

    Originally I wasn't going to get anything, but then, I saw Caramello (there was more underneath that... burro was one), and I knew I had to try it.  The guy asked me if I would like another flavor, I said no.  I know blasphemous, but I had high hopes for this beautiful caramel gelato.  It hit the lips and I was in heaven!  I strongly believe that there isn't just THE best gelateria.  I think that a lot of places have particular flavors that they excel in... this place does Caramel the best!

    Not a fan of the Spicy Chocolate, it is interesting and it isn't because it is awful, its just not my scene.  Now... the Ricotta e Fiche (Ricotta and Fig) was nice and light, however, I didn't get much Fig flavor.  However, the Ricotta base was lovely... although I couldn't eat a whole cup of it as it triggered the lactose alarm.  And if gelato is not your thing, they do have other desserts... lovely looking desserts in glass cases and coffee.  A couple of my students got cannoli instead of gelato, 1 euro and they looked heavenly.

    I haven't tried the fruit flavors yet, but apparently I have to... the passion fruit is apparently like kissing God.  Stay tuned for an update!

  • 5.0 star rating

    Creamy, delicious, melts in your mouth gelato. There is a generous amount of choices for you to pick- I had the chocolate and a flavor called 'cherry mania,' which did not disappoint. For a medium cone gelato it was only 2.50 euro- what a steal for the quality! You have to pay at the register first then you place your receipt on the counter and they'll serve you your gelato. The location listed on Yelp is incorrect- instead of being where it is shown on the map you must continue down Via dei Neri past All'Antico (a wonderful sandwich shop), as well as past Villa della Mosca. You can google map directions prior to heading here, but it's listed as 'Gelateria Artigianale Dei Neri Di Vivoli Maurizio' on google maps, however it is indeed the same gelato shop.

  • 5.0 star rating

    My #1 fave for gelato in Florence.  Did a taste test with 10 other spots. This was definitely at the top.  Love the stracciatella!

  • 5.0 star rating
    1 check-in
    Listed in Firenze

    My favorite gelati on the trip! The place was small, busy, and all about getting some tasty goodness! Creamy, great consistency, and bold flavors.  Be sure to do yourself a solid and try the Pistachio!

  • 5.0 star rating
    1 check-in

    Very good gelato.. I think the best in Florence. All the flavors are exotic and nice. Very creamy and flavorful gelato. A must try when in Florence..

  • 5.0 star rating

    Oh my goodness, their gelato is to die for!!! Get the caramello and the riso -- the latter is like tapioca gelato . . . Dreamy goodness!

  • 5.0 star rating
    2 check-ins

    Florence is full of tourist traps. Finding good restaurants and good ice cream really is very difficult unless you're lucky to have locals as friends. I asked my friend Stefano to take me to the best ice cream cafe in Florence. He took me to this gelateria and I was reeeally impressed. Come here for some of the best hazelnut in the whole world!

  • 4.0 star rating

    Tip: the address on Yelp is incorrect. Moved to 9/10R on the same street since Spring 2014.

    I've tried about 6 gelato places including the most widely reviewed like Perche no & Grom, and I will say that this place has the absolute best Pistachio. Silky smooth texture with a really rich flavor that is finely balanced.

    Another plus is that they have cookies & cream! Totally an American flavor, I know, but I love it.

    Minus 1 star because you're only allowed 1 sample, boo!

  • 5.0 star rating


    I studied in Florence for 3 months and came here countless times before/between/after my classes. The flavors are amazing and the prices are the amazing and the staff is very nice. They also have gelato in a brioche bun which is delicious! Also, they are open late which makes this place a great stop when you're wandering around at night!

    My personal favorites are the yogurt con miele e noci (yogurt with nuts and honey-so amazing) and the nutella (actual streams of nutella in it.

  • 5.0 star rating

    I visited this gelateria after two friends suggested it and am so thankful that I did.  There are so many choices and the quality of the gelato was superb.  The pricing was no different (if not cheaper) than all of the other gelato spots in town, but this one's quality stood out above the rest.

  • 5.0 star rating

    Our guidebook recommended Gelateria dei Neri for "out-of-this world gelato."  I haven't been out of this world, but the gelato was excellent. Great selection. Helpful staff. Wonderful flavors.

  • 3.0 star rating

    Bit cheaper than Grom and Vivoli, but somehow it just didn't wow me. Thought the strawberry cheesecake was way too sweet and didn't taste the actual flavors too much. Lots of seating space inside if you can snag a table.

  • 5.0 star rating
    1 check-in

    Fresh, super creamy, and oh so good!

    The best gelato on the trip (including Grom).  Its a small place with no seating but the focus is on the quality gelato.  Their simple Chocolate and their Pistachio flavor were great.  I wish we had more time to try them all!

  • 5.0 star rating

    When visiting my brother who studied aboard in Florence, he told us he lived right near the best gelato in the city, and boy was he right! We came back about 5 times, and the wonderful workers would give us a recognizing smile and patiently let us order in broken Italian. We all became obsessed with the flavor which tasted like toasted coconut/almond joy which I believe was called Giotto, but all of the flavors we had we loved! Couldn't recommend it more!

  • 5.0 star rating
    1 check-in

    Great gelato, a rail to lean against, and no airs.  Sign me up.

    There's a ton of gelato places in Firenze, and most of them sculpt, mound, and decorate their displays; De Neri feels completely different, more like a corner ice cream shop.  

    The hot chocolate was thick (reminded me of Spanish hot chocolate, though that extreme), and our gelato was flavorful and not too sweet.

    Seating is minimal, but there's a padded rail against the long wall that makes a great half-seat.

    There's an absurd number of sizes --- perhaps 8 cups instead of the usual 3-4.  For larger groups there's 4 party platters, and for a crunch there are 4 cones.

  • 5.0 star rating

    After weeks of traveling all over Italy and eating massive amounts of Gelato, my husband & I came to the conclusion that this was the best we had! The texture of the gelato was perfect- it was so creamy/smooth, I couldn't get enough of the silky consistency. All of the gelato is made in-house which really contributed to how fresh each of the flavors tasted. Not only do they have the classic flavors(which were absolute perfection- I couldn't get enough of the hazelnut!), but they also had an extensive selection of unique flavors.

    Ugh, one of the hardest parts of leaving Florence was knowing that I wouldn't have access to Neri every day.

  • 5.0 star rating
    2 check-ins

    Tiny little place out-of-the-way off of the plaza. Was not that difficult to find. At 10 PM it was packed. The gelato was very very good. Most places offer three or four sizes, They had eight different sizes to choose from. Reasonable price and delicious

  • 3.0 star rating

    I tried a number of different gelato places and I think this is above average but not outstanding.  The coffee flavor was good but the others I tried including the pistachio was just average.

  • 5.0 star rating

    Closed temporarily! We stopped by for vegan soy gelato early this January, but a sign on the shutter indicated a vacation closure with reopening sometime in February. Unfortunately we're back in Seattle now so we missed out on our soia treat. Some nice Florentine Yelper will have to update this page when the Gelateria returns. :-)

  • 5.0 star rating

    From someone who has spent a significant amount of time in Florence and all over Italy, this is hands down the BEST GELATERIA PERIOD.  All my friends agree.  Get the riso, mandarino, and that pistaccio.  OMG.

  • 4.0 star rating

    Best gelato shop in Florence.

    1.50 Euro small. Good selection of flavors, perfect texture, friendly counter people and open late.

    Do it.

  • 5.0 star rating

    Good things come to those who wait. The evening I stopped by, the line was very slow moving. It is not a complaint, just an observation. As an American, I am used to customer service (or lack there of) and have expectations about it. In Italy, that is to be thrown out the door. Do not rush through life but savor every moment of it. There was only one girl behind the counter and she was busy making crepe after crepe. It seems people come here more for crepes than gelato or pastries.

    It took me awhile before I even set foot in Gelateria dei Neri. I stood outside for a good 15 minutes staring and admiring all the pastries. It is amazing the detail and variety they have available. The colors, flavors, decoration, sizes... The possibilities are endless and it's all so delicate looking. If I lived in Florence, I would wish a birthday cake from here. If I were hosting a dinner party, I would be nothing short of excitement and smiles if someone brought treats over from Gelateria dei Neri.

    The pastries don't stop in the window. Inside next to the gelato cases are lots of little snack bites.

    Ciambellone con Cioccolato for 1.30 euro (chocolate doughnut)
    Bombollone Vuolto for 1 euro (filled doughnut)
    Sfogliatelle Mignon for .60 euro (small sfogliatelle)

    I got a small cup of mango and a sfogliatelle mignon. What a great invention for tasting! For size comparison, I held a quarter up to my cup and pastry. The portions were not so much bigger. The mango flavor was very strong. It was as if Gelateria dei Neri pureed the ripest mango. This was excellent as it was very refreshing. One thing I like about Gelateria dei Neri are all the sizes of gelato cups available. I found the price to be reasonable. As a New Yorker, I am used to being hideously overcharged for something that goes for a fraction of the cost in other parts of the country. At Gelateria dei Neri, you choose how much you need/want. Really, a tiny cup would suffice and satiate a craving. As for the sfogliatelle, it was perfectly crisp on the outside. Amazing. I loved studying each layer of dough and how it made such a lovely fan design.

    Gelateria dei Neri is one of the more famous gelato shops in Florence. It's in the vicinity of Santa Croce and Uffizi. If there's no room to eat your gelato inside, take it to go and take a stroll down Via dei Neri. The street has quite a few notable shops from a kids boutique to Macelleria Anzuini e Massi.

  • 4.0 star rating

    "Just down the street from All'Antico Vinaio is a great gelato shop. As long as you have saved room from your sandwich, try all their wonderful flavors. We loved them all.

  • 5.0 star rating

    Om Nom Nom-mazing!:)

    With only 3 days in Florence, the birthplace of gelato, and a list as long as my arm of places to try, my husband and I sacrificed our figures on the altar of gelato and tried as many as we could!

    Verdict: Neri wins for BEST pistachio gelato out of them all!

    The pistachio here is so good, that for me, I loved it more than any other flavour I tried in Italy and it is the best gelato I had in the entire 2 week trip.
    (We tried Grom, Perche' NO, Venchi, and Carabe among others).

    My husband is a pistachio fiend and I have never been a fan of regular pistachio ice cream, but oh-my-God the pistachio gelato here is mouthwateringly delicious.The other flavours were also delicious (I tried a fruity one and a chocolate one), but the pistachio stands out for me and I can't wait to go back!

  • 5.0 star rating
    2 check-ins

    The best in Florence (I tried them all--Grom, Perche' NO, Venchi, and Carabe among others). We stopped by Neri twice in three days. Fantastic texture. You will not be disappointed.

  • 5.0 star rating

    The best gelato I had all throughout Italy. They have some really crazy and unique flavors too. I can't wait to go back!!!

  • 5.0 star rating

    This place is tucked in between numerous shops along Via dei Neri a few minutes from Santa Croce and Piazza della Signoria. They have some really interesting flavors, including my favorite, ricotta e fichi (fig). My husband also loved his lemon gelato. I've eaten their gelato numerous times and have never gone wrong.

    Visited September 2011

  • 5.0 star rating

    The best gelato ever!

    Granted, I visited over 6 years ago, but I still reminisce with very fond memories. We would visit at least weekly and get the large containers to take back to our apartment. Love the creaminess and all the different flavors!

    And it was my introduction to gelato, and I have not been able to find anyplace that comes close.

    It's worth a trip just to stop by again.

  • 2.0 star rating

    This place is really over rated!   I was in Florence in 4 days and tried 6 gelato places... this is by far the worst out of the 6 stops that I have tired.   The tiramisu  was not good at all comparing to Perche' NO and Grom.   It didn't have much flavor and the texture didn't seem right!   May be it was a bad batch... but I don't expect ANY gelato shops in Firenze to screw up the tiramisu flavor.  

    I had no problem with the service, the staff was really nice.

  • 5.0 star rating

    I think they should rename the place the Gallery of Pastry Arts with Gelato.  The pastries were so pretty.

    Excellent gelato.  I don't usually order the fruit flavors, but I'm glad I did, the mandarin orange was soooo good and went very well with the strawberry.  Both flavors tasted like the actual fruit they were named after... imagine that.

    The place is more than just the gelato, there were so many beautiful pastries available as well as other desserts that seemed too pretty to eat.  I was assured this was NOT the case and that they were all delicious.

  • 5.0 star rating

    I've eaten at most of the usual Gelateria's in Florence, lucky for me the best was just outside my apartment. If this isn't the best, it is damn close. Stop in and try as many flavors as you possibly can, it will forever ruin traditional ice cream for you.

    Also, please ignore the review below regarding the 'bad service'. Understand your surroundings; how would you feel if a tourist spouted off in a language you didn't understand w/ the expectation you should know what the heck they're talking about? Also, if you're in a country that is generally not credit card friendly (Italy isn't) carry cash! Would you pay for a $3 dollar ice cream cone w/ a credit card in the states? Probably not.

    Also, don't bother buying Gelato in the 'tourist' areas. It's fluffy & fluorescent garbage that will most surely be overpriced.

  • 4.0 star rating
    3 check-ins

    The best part is the selection of flavors...so many to choose from and very interesting too. In my hunt for the best gelateria in Firenze, it is in my top 5.

  • 5.0 star rating

    My favourite Gelato choice in the city center. Prices are right, quality is great and there are plenty of flavour choices. I highly suggest to try the "moretto", a very unique thick dark chocolate to be matched with a lighter and fresher flavour of your choice, and the great "mexican chocolate with pistacchio and chili"; if you like hot spicy flavours, it's just awesome. One special mention from me goes to the owners: i've been going to this gelato place for a few years, and I just NEVER saw them not smiling, thanking and cheering everyone. That's a big plus that makes me always want to come back.

  • 2.0 star rating

    The gelato was about the same as all the other places in Florence.  The prices were comparable to some of the other cheaper places with similar quality.

    The thing that sold me to give this place a terrible rating was the that the staff were mean.  My friend tried to pay with a credit card, which they didn't take the credit card, my friend asked for a the location of an ATM.  The stupid girl at the counter looked at my friend with this look of "what the hell are you talking about...how can you not have cash???"  Then the girl tried not to understand the word "ATM."  It wasn't until I said "bancomat" that she "understood" what we were talking about.

    Gelato?  Whatever, this is Florence, we'll take our business elsewhere.
    Service?  Crap.
    Coming back?  Hell no.

    • Bri F.
    • Hell's Kitchen, Manhattan, United States
    • 4 friends
    • 50 reviews
    5.0 star rating

    Lived in Florence for 6 months- hands down best gelateria! Ingredients are insanely fresh- highly recommend to everyone

    • Qype User Matthi…
    • Mainz, Germany
    • 46 friends
    • 89 reviews
    5.0 star rating
    27/11/2008 Updated review

    Small (not that small, actually) ice cream parlour near Santa Croce where you'll find yourself pretty much spoilt for choice: Should you go for the (top-notch) classic flavours or wouldn't you rather try something new such as chocolate and orange or chili'n'choc?

    Your only consolation is the fact that it'll probably be a good choice one way or the other. We haven't yet found a flavour that has let us down.

    5.0 star rating
    27/11/2008 Previous review
    Kleine (naja, nicht soo kleine) Eisdiele in der Näche von Santa Croce, wo einem wieder einmal die… Read more
  • 5.0 star rating

    My husband and I found this gelateria on Yelp, and our hotel concierge at Hotel Bernini Palace also suggested it as one of the great gelato shops in Florence. It did not disappoint! The staff was super friendly, and spoke great English (despite our attempts at ordering in Italian). We both got the smallest size, which allows you two flavors. I had the Stracciatella and chocolate, which were both ridiculously amazing! My husband had the cafe and what was described as a cheese and fig flavor that was to die for! This place is a MUST if you are looking for the Best gelato in Italy!

  • 5.0 star rating

    5 Stars. Amazing gelato shop with over 40 flavors. Competes well against the Titan of gelato that is Grom. Gelato made fresh daily from all natural ingredients.

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